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Meridian 5216 User Manual

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Meridian 5216

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Summary of Contents for Meridian 5216

  • Page 1: Table Of Contents

    Meridian 5216 Table of Contents  The Basics  Answering a call on a DN  Making an outgoing call on a DN  Answering an ACD call  Placing a call on hold  Ending a call  Setting the ringing volume ...

  • Page 2: The Basics

    The Basi 1. Hands set allows tw wo-way com mmunication while a call is establishe 2. Speak ker turns on w when you pr ress an avail able director ry number k key. You can n hear when other par rty answers a and pick up t the handset t...

  • Page 3: Answering A Call On A Dn

    10. Display shows useful information about your calls or features. 11. Alerter flashes when the telephone rings. 12. Program allows you to enter programming mode. Answering a call on a DN To signal an incoming call on a Primary Directory Number (PDN) or Secondary Directory Number (SDN), your M5216 rings (or provides an alerting beep when you are active as an ACD agent), the alerter light flashes, and the indicator beside the DN key blinks.

  • Page 4: Placing A Call On Hold

    To answer a call while using the headset: 1. Press the "In Calls" button. Note that in some systems, the Call Forcing feature is used to make answering calls more efficient. If it is used in your system, you hear a short tone through the headset which informs you that an ACD call is being presented.

  • Page 5: Tones That You Hear When Using The M5216

    1. Press any available line key. 2. Press the "<<<| |>>>" button up or down to adjust the volume. The display shows the adjusted monitoring speaker volume level, which remains in effect until the next adjustment. Tones that you hear when using the M5008 Dial tone: A continuous tone which means you can start dialing your call.

  • Page 6: Save, Memory And Pause

    If you pick up the handset while the headset is plugged in, you cannot speak through the handset unless you press the "Mute Handset" button. Save, Memory, and Pause The following three additional feature keys are available for non-ACD use and when the C.O features function is disabled: ...

  • Page 7: Call Timer

    3. Press the "Hold" button. 4. Enter the date using the format shown on the display. 5. Enter the current time based upon the 24 hour clock. 6. Press the "Hold" button to save the new time and date settings. 7.

  • Page 8: C.o. Features

    1. Press the "Program" button. 2. Press the "<<<| |>>>" until Language? is shown on the display. 3. Press the "Hold" button. 4. Press the "<<<| |>>>" until the desired language is shown on the display. 5. Press the "Hold" button to save the new setting. 6.

  • Page 9: Save Number

    4. Press the "<<<| |>>>" button to enable or disable the Predial feature. 5. Press the "Hold" button to save the new setting. 6. Press the "Program" or "Rls" button to exit programming mode. To make a call when Predial has been enabled: 1.

  • Page 10: Pause

    4. Press the "<<<| |>>>" until the desired memory location is shown on the display (M1, M2, or M3). (If a number has already been stored, it is also shown on the display.) 5. Enter the number you wish to store. If you want to keep the number shown on the display, if any, skip to step 6.

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