Technical Information; Pvp X3 Maintenance; Returns - Chauvet pvp x3 User Manual

10. Technical Information

PVP X3
Maintenance

Returns

PVP X3 User Manual, Rev. 6
To maintain optimum performance and minimize wear, clean this product regularly.
Usage and environment are contributing factors in determining the cleaning frequency.
As a rule, clean this product at least twice a month. Dust build-up reduces light output
performance and can cause overheating. This can lead to reduced light source life and
increased mechanical wear.
To clean a PVP X3, follow the recommendations below:
1. Unplug the panel from power.
2. Wait until the product is at room temperature.
3. Use a soft brush to remove dust collected on the external components.
4. Wipe the outside of the LED Modules with a soft, lint-free cloth dampened with a
solution of water and detergent. Apply gentle pressure only.
5. Make sure all connections are thoroughly dry before reconnecting power and signal
cables.
Always dry the external surfaces carefully after cleaning them.
You must send the product prepaid, in the original box, and with the original packing
and accessories. Chauvet will not issue call tags.
Call Chauvet and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a
brief description of the cause(s) for the return.
Clearly label the package with an RMA number. Chauvet will refuse any product
returned without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number, include the following information on a piece
of paper inside the box:
·
Your name
·
Your address
·
Your phone number
·
The RMA number
·
A brief description of the problem(s)
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer's responsibility. FedEx packing or double-boxing is
recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
Technical Information
31