HTC Desire 530 Service Manual
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HTC Desire 530 Service Manual

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Activation and

Service Guide

Guía de Activación y Servicio

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  • Page 1: Service Guide

    Activation and Service Guide Guía de Activación y Servicio...
  • Page 2 Welcome to Verizon Wireless. This guide will show you how to set up and use your phone, access special features, find help and other important information.

  • Page 3: Getting To Know Your Phone

    Getting to Know Your Phone Phone Features Front Volume/ Rear Camera Camera Receiver Zoom Key Headset Jack Proximity Flash Sensor Power/ Lock Key Speaker USB/Charger Port NOTE: Devices and software are constantly evolving—the screen images and icons you see here are for reference only. The Volume/Zoom Key is a programmable key.

  • Page 4: Setting Up Your Phone

    Setting Up Your Phone Step 1. Charge the Phone Be sure to use the charger that came with your phone. 1. Insert the small end of the USB cable into the USB/ Charger Port. 2. Insert the other end into the power adapter, and then plug the power adapter into an electrical outlet.
  • Page 5 OPTIONAL: Remove the SIM Card. NOTE: The SIM Card is pre-installed in your smartphone. If you need to replace your SIM Card, consult the following instructions. 1. With the phone facing down, open the card slot cover. 2. Pull the SIM card tray from the top most slot and then remove the SIM card.
  • Page 6 OPTIONAL: Insert the microSD Card. 1. With the phone facing down, open the card slot cover. 2. Insert the microSD card to the bottom slot with the gold contacts facing up. Close the card slot cover by sliding the plastic hinge into the side and pressing the cover until it is properly seated.

  • Page 7: Activate Your Service

    Activate Your Service You have 3 options to activate your account. IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as described under Setting Up Your Phone (page 3 ). Option 1 – On-Phone Activation Please use your phone to activate 4G LTE service. Step 1.
  • Page 8 IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as described under Setting Up Your Phone (page 3 ). Option 2 – Online Activation You can use a computer or tablet with an Internet connection to activate your phone.
  • Page 9 IMPORTANT: Before you begin, make sure your 4G LTE smartphone is fully charged as described under Setting Up Your Phone (page 3). Option 3 – Over-the-Air Activation You can call us to activate your phone. Step 1. From another phone, dial (866) 893-7723 and follow the prompts to start activating your phone.

  • Page 10: Home Screen

    Touch Screen Tips Use touch gestures to move around the screen, open menus, select items, zoom in and out of web pages and more. There are several touch motions recognized by the phone: • Touch—Touch the screen temporarily with your finger to select onscreen items or press onscreen buttons.

  • Page 11: Backup Assistant

    Locking/Unlocking Screen Prevent accidental key presses by locking your phone. • To lock your phone, press the Power/Lock key. Your phone will also lock automatically if you haven’t used it for a while. • To unlock your phone, press the Power/Lock key to wake up the screen.

  • Page 12: Access Voice Mail

    Access Voice Mail 86 and Send. When you hear the From your phone—touch greeting, press # to interrupt. Follow the prompts. From any phone—dial your wireless number. When you hear the greeting, press # to interrupt. Follow the prompts. Bluetooth® How to pair your headset.

  • Page 13: Managing Your Account

    Managing Your Account Register for My Verizon Manage your account 24/7. TAP the My Verizon Mobile App on your phone or visit verizonwireless.com/myverizon. • Make payments • Set up Auto Pay • View and manage usage • Change price plan and data options • Customize features and more Make a Payment Use your Credit, Debit or Verizon Wireless Refill Card to make...
  • Page 14 1. At a Store Visit a Verizon Wireless Communications Store or any of our participating agents or retailers. 2. Customer Service and then dial *611 from your Touch the phone icon Verizon Wireless phone. Refill Rates and Expiration (once applied to the account) 30 days $15–$29.99 90 days...

  • Page 15: Services And Features

    Services and Features Calling Features • Domestic Long Distance • Domestic Roaming • 411® Search • Caller ID • Caller ID Blocking • Call Waiting • 3-Way Calling • Call Forwarding Text Messaging* 1. From the Home screen, touch > 2. Enter the name or number of the person you want to send the message to or tap to select a contact from your contacts list.

  • Page 16: Installing Apps

    Picture & Video Messaging* Take pictures or videos and send them to almost any email address, or to other phones. 1. From the Home screen, touch > 2. Enter the name or number of the person you want to send the message to or tap to select a contact from your contacts list.

  • Page 17: International Services

    International Services International Calling Anytime Minutes rate plus the following international surcharges: • 10¢/min. to Mexico landline numbers • 29¢/min. to Mexico wireless numbers, Canada, U.S. Virgin Islands and Northern Mariana Islands International Text Messaging • 25¢ per message, per address sent and received International Picture and Video Messaging • 50¢...
  • Page 18 VZ Navigator® Select the app or download from Google Play™ Store. Go to verizonwireless.com/navigator for more details and pricing. Your wireless device can determine its (and your) physical, geographical location (“Location Information”) and can associate Location Information with other data. Additionally, certain applications, services and programs are capable of accessing, collecting, storing and using Location Information and disclosing Location Information to others.

  • Page 19: More Information

    Support and More My Verizon Mobile App Manage your account, track your usage, edit account information, pay your bill and more. Get Help Using Your Phone Use your Help App. Get assistance at your fingertips, right from your phone. Call (888) 294-6804 for customer support. More Information For more information a Device Manual is User Guide...

  • Page 20: Important Customer Information

    Important Customer Information The services described in this brochure are only for your personal use. They are subject to the Customer Agreement, your Calling Plan, the Verizon Wireless Privacy Principles and Internet Privacy Policy (both of which can be viewed at verizonwireless.com) and the following terms and conditions, as applicable.
  • Page 21 When a user types his or her conversation on a TTY keyboard, it is transmitted as tones through the telephone. Tones are received by the other person’s TTY, translated into text and displayed on the screen. In order to use the TTY network, you must have a TTY-compatible phone and be in the TTY mode to place or receive calls.
  • Page 22 security protections when accessing service. For additional information, visit the Verizon Content Policy at responsibility.verizon.com/contentpolicy. Your Verizon Wireless customer agreement terms and conditions and certain other specifically identified terms govern your use of any Verizon Wireless products and services. Prepaid Calling Plans If you want to change from prepaid service to postpay service, any remaining funds in your account will be credited to your postpay account.

  • Page 23: Hearing Aid Compatibility Information

    Verizon Wireless Prepaid If you are on a Prepaid Monthly Plan, you must have a sufficient account balance at the time of renewal to cover the Monthly Access in order to receive your plan benefits. Monthly Access will be charged on the same date each month, unless you have insufficient funds to cover the Monthly Access.
  • Page 24 Prepaid Customer Agreement Para una copia de este documento en espanol, visite nuestro website: vzw.com/espanol. My Verizon Wireless Customer Agreement Thanks for choosing Verizon Wireless. In this Prepaid Customer Agreement, you’ll find important information about your Service, including our ability to make changes to your Service or this Agreement’s terms, our liability if things don’t work as planned and how any disputes between us must be resolved in arbitration or small claims court.
  • Page 25 When you accept, you’re representing that you are at least 18 years old and are legally able to accept an agreement. If you’re accepting for an organization, you’re representing that you are authorized to bind that organization, and where the context requires, “you”...
  • Page 26 applicable privacy policy. Personal information you submit may be read, collected or used by the service or application provider and/or other users of those forums. You consent to allow Verizon Wireless and anyone who collects on our behalf to contact you about your account status, including past-due or current charges, using prerecorded calls, email and calls or messages delivered by an automatic telephone dialing system to any wireless phone number or...

  • Page 27: Directory Information

    Directory Information We will not publish your wireless phone number in any available directory or give it to anyone for that purpose, unless you ask us to. Can Verizon Wireless Change This Agreement or My Service? We may change prices or any other term of your Service or this Agreement at any time, but we’ll provide notice first.
  • Page 28 please note that your wireless device may not work with another wireless network, or the other wireless carrier may not accept your wireless device on its network. If you activate a phone-in- the-box wireless device for Prepaid Service, it can only be used with Verizon Prepaid service for 1 year from original activation or until a minimum payment (see verizonwireless.com/unlock) is received.
  • Page 29 restrict these services, and to block all billing for third-party services on your Verizon Wireless bill, at verizonwireless.com/myverizon. Government Taxes, Fees and Surcharges You must pay all taxes, fees and surcharges set by federal, state and local governments. Please note that we may not always be able to notify you in advance of changes to these charges.
  • Page 30 YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180-DAY PERIOD...
  • Page 31 What If My Wireless Device Gets Lost or Stolen? We’re here to help. It’s important that you notify us right away, so we can suspend your Service to keep someone else from using it. What Are Verizon Wireless’ Rights to Limit or End Service or End This Agreement? We can, without notice, limit, suspend or end your Service or any Agreement with you for any good cause, including, but not...

  • Page 32: Disclaimer Of Warranties

    Disclaimer of Warranties We make no representations or warranties, express or implied, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose, about your Service, your wireless device, or any applications you access through your wireless device.
  • Page 33 applies if you bring a claim against one of our suppliers, to the extent we would be required to indemnify the supplier for the claim. You agree we aren’t responsible for problems caused by you or others, or by any act of God. You also agree we aren’t liable for missed or deleted voice mails or other messages, or for any information (like pictures) that gets lost or deleted if we work on your device.
  • Page 34 OUR EMPLOYEES OR AGENTS, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) OR BETTER BUSINESS BUREAU (“BBB”). YOU CAN ALSO BRING ANY ISSUES YOU MAY HAVE TO THE ATTENTION OF FEDERAL, STATE OR LOCAL GOVERNMENT AGENCIES, AND IF THE LAW ALLOWS, THEY CAN SEEK RELIEF AGAINST US FOR YOU.
  • Page 35 OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR. (4) IF EITHER OF US INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 30 DAYS IN ADVANCE OF INITIATING...
  • Page 36 AND THE PROCESS HAS ALL OF THE PROTECTIONS ASSOCIATED WITH MEDIATION. FOR EXAMPLE, NOTHING SAID IN THE MEDIATION CAN BE USED LATER IN AN ARBITRATION OR LAWSUIT. IF YOU’D LIKE TO KNOW MORE, PLEASE CONTACT US AT VERIZONWIRELESS.COM OR THROUGH CUSTOMER SERVICE.

  • Page 37: About This Agreement

    (8) IF FOR SOME REASON THE PROHIBITION ON CLASS ARBITRATIONS SET FORTH IN SUBSECTION (3) CANNOT BE ENFORCED, THEN THE AGREEMENT TO ARBITRATE WILL NOT APPLY. (9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND VERIZON WIRELESS AGREE THAT THERE WILL NOT BE A JURY TRIAL.
  • Page 38 If any part of this Agreement, including anything regarding the arbitration process (except for the prohibition on class arbitration as explained in part 8 of the dispute resolution section above), is ruled invalid, that part may be removed from this Agreement. This Agreement and the documents it incorporates form the entire Agreement between us.
  • Page 39 third party’s copyright, trademark, patent or other intellectual property right(s); and (3) to the license agreement, if any, between you and each app developer.
  • Page 40 Guía de Activación y Servicio...
  • Page 41 Bienvenido a Verizon Wireless. Esta guía te enseñará a configurar y a usar tu teléfono, tener acceso a funciones especiales, recibir ayuda y otra información importante.

  • Page 42: Funciones Del Teléfono

    Conoce tu teléfono Funciones del teléfono Cámara trasera Cámara Tecla de frontal Receptor Volumen/Zoom Conector de auricular Sensor de proximidad Flash Tecla de Encendido/ Bloquear Altavoz Puerto USB/de carga NOTA: Los aparatos y el software están evolucionando constantemente y las imágenes e íconos que ves aquí...
  • Page 43 Configurar tu teléfono Paso 1. Cargar el teléfono Asegúrate de utilizar el cargador que incluye tu teléfono. 1. Inserta el extremo pequeño del cable USB en el puerto USB/de carga. 2. Inserta el otro extremo en el adaptador de corriente y después dicho adaptador a una toma de corriente eléctrica.
  • Page 44 OPCIONAL: Retira la tarjeta SIM. NOTA: La tarjeta SIM está preinstalada en tu teléfono inteligente. Si necesitas reemplazar la tarjeta SIM, consulta las siguientes instrucciones. 1. Con el teléfono boca abajo, abre la cubierta para ranura de tarjeta. 2. Tira de la bandeja para tarjeta SIM desde la ranura de arriba y luego extrae la tarjeta SIM.
  • Page 45 OPCIONAL: Insertar la tarjeta microSD. 1. Con el teléfono boca abajo, abre la cubierta para ranura de tarjeta. 2. Inserta la tarjeta microSD con los contactos dorados hacia abajo. Para cerrar la cubierta de la ranura para tarjeta, desliza la bisagra plástica en el lateral y presiona la cubierta hasta que encaje correctamente.
  • Page 46 Activar tu servicio Tienes 3 opciones para activar tu cuenta. IMPORTANTE: Antes de comenzar, asegúrate de que tu smartphone 4G LTE esté completamente cargado, según se describe en Configurar tu teléfono (página 42). Opción 1 – Activación a través del teléfono Usa tu teléfono para activar el servicio 4G LTE.
  • Page 47 IMPORTANTE: Antes de comenzar, asegúrate de que tu smartphone 4G LTE esté completamente cargado, según se describe en Configurar tu teléfono (página 42). Opción 2 - Activación en línea Puedes usar una computadora o un tablet con conexión a Internet para activar tu teléfono. Paso 1.
  • Page 48 IMPORTANTE: Antes de comenzar, asegúrate de que tu smartphone 4G LTE esté completamente cargado, según se describe en Configurar tu teléfono (página 42). Opción 3 - Activación por llamada desde otro teléfono Puedes llamarnos para activar tu teléfono. Paso 1. Desde otro teléfono, marca 866.893.7723 y sigue las indicaciones para iniciar la activación de tu teléfono.

  • Page 49: Pantalla De Inicio

    Consejos para usar la pantalla táctil Usa movimientos para tocar y moverte por toda la pantalla, abre menús, selecciona objetos, haz acercamientos o alejamientos en páginas web, y más. Existen diferentes formas para tocar que puede reconocer el teléfono: • Tocar—Toque la pantalla por unos segundos con el dedo para seleccionar elementos en pantalla o presione botones en pantalla.

  • Page 50: Bloquear Y Desbloquear La Pantalla

    Bloquear y desbloquear la pantalla Evite presionar accidentalmente las teclas bloqueando su teléfono. • Para bloquear el teléfono, presione la tecla Encendido/ Bloquear. El teléfono también se bloqueará automáticamente si no lo ha usado por un tiempo. • Para desbloquear el teléfono, presione la tecla Encendido/ Bloquear para activar la pantalla.
  • Page 51 Acceder al Buzón de voz 86 y Enviar. Cuando escuches el Desde tu teléfono—toca saludo, oprime # para interrumpirlo. Sigue las instrucciones. Desde cualquier teléfono—marca tu número de teléfono móvil. Cuando escuches el saludo, oprime # para interrumpirlo. Sigue las indicaciones. Bluetooth®...
  • Page 52 Administración de tu cuenta Regístrate en My Verizon Administra tu cuenta las 24 horas del día, los 7 días de la semana. PULSA la aplicación My Verizon Mobile en el teléfono o visita verizonwireless.com/myverizon. • Haz pagos • Configura Auto Pay • Ve y administra lo que uses • Cambia el precio de tu plan y las opciones de datos • Personaliza funciones y más...
  • Page 53 4. En la tienda Visita una tienda de Verizon Wireless Communications o cualquiera de nuestros agentes participantes o centros de venta autorizados. 5. Servicio al cliente y luego marca *611 desde tu Toca el ícono de teléfono teléfono móvil de Verizon Wireless. Tarifas por recarga y fechas de vencimiento (una vez que se apliquen a la cuenta) 30 días...

  • Page 54: Funciones De Llamada

    Servicios y funciones Funciones de llamada • Larga distancia nacional • Roaming nacional • Servicio de Información 411® Search (Buscar) • Identificador de llamadas • Bloqueo de identificador de llamadas • Llamada en espera • Llamada entre tres • Transferencia de llamada Mensajería de texto* 1. Desde la pantalla Inicio, toca >...

  • Page 55: Instalar Aplicaciones

    Mensajes* de foto y video Toma fotos o videos y envíalos a casi cualquier dirección de correo electrónico, o a otros teléfonos. 1. Desde la pantalla Inicio, toca > 2. Introduce el nombre o número de la persona a la que deseas enviar el mensaje o pulsa para seleccionar un contacto de la lista de contactos.

  • Page 56: Servicios Internacionales

    Servicios internacionales Llamadas internacionales Tarifa de minutos a cualquier hora más los siguientes recargos internacionales: • 10¢ por min. a números de líneas telefónicas fijas en México • 29¢ por min. a números de móviles en México, Canadá, Islas Vírgenes de los Estados Unidos e Islas Marianas del Norte Mensajería de Texto Internacional • 25¢...
  • Page 57 VZ Navigator® Selecciona la app o descárgala de Google Play™ Store. Visita verizonwireless.com/navigator para más detalles y precios. Tu teléfono móvil puede determinar su (y tu) ubicación física y geográfica (“Información de ubicación”), y puede relacionar la información de ubicación con otros datos.

  • Page 58: Más Información

    Asistencia y más My Verizon Mobile App Administra tu cuenta, monitorea tu uso, haz cambios a la información de la cuenta, paga tu factura y más. Obtener ayuda sobre el uso del teléfono Usa tu Help App (app de Ayuda). Obtén asistencia a tu alcance y desde tu teléfono.
  • Page 59 Información importante para el cliente Los servicios descritos en este folleto son sólo para tu uso personal. Están sujetos al Acuerdo con el Cliente, a tu Plan de llamadas, a los Principios de privacidad y a la Política de privacidad de Internet de Verizon Wireless (los cuales puedes ver en verizonwireless.com) y a los siguientes términos y condiciones, como sean aplicables.
  • Page 60 Programa de reciclaje de aparatos Recicla tu aparato usado con Verizon Wireless. Puedes recibir una tarjeta virtual de regalo de Verizon Wireless si tu aparato califica, o puedes donarlo a HopeLine® de Verizon, un programa que brinda apoyo a víctimas y sobrevivientes de violencia doméstica. Para más información visita verizonwireless.com/device-recycle.
  • Page 61 Cargos por datos y servicios con base en la ubicación Verizon Wireless te hace un cargo por todos los datos y contenido, enviados o recibidos usando nuestra red (incluyendo cualquier gasto elevado de la red o gasto elevado de protocolo de Internet relacionado con contenido enviado o recibido), así...
  • Page 62 Planes prepagados de llamadas Si quieres cambiar del servicio prepagado al de pospago, cualquier fondo restante en tu cuenta será acreditado a tu cuenta de pospago. No podemos darte ningún crédito por impuestos por transacción que hayas pagado al depositar fondos en tu cuenta, por lo que podrías tener que pagar los mismos impuestos dos veces.
  • Page 63 la parte de la llamada que ocurra antes de la conexión pudiera facturarse a una tarifa diferente de la parte de la llamada que ocurra después de la conexión. Se pueden aplicar cargos adicionales y cargos por larga distancia. Información sobre compatibilidad de aparatos auditivos Este teléfono ha sido probado y calificado para su uso con aparatos auditivos para algunas de las tecnologías móviles que...
  • Page 64 © 2016 Verizon Wireless. All rights reserved. Todos los derechos reservados.

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