Trouble Shooting - Optibox T1000 HDCX User Manual

46 | T1000 HDCX Users' Manual

6.1 Trouble Shooting

If the product does not work properly after checking it, please contact your local dealer. Don't
open the product. It may result in a dangerous electric shock and will invalidate your warranty
Problem
The display on front
panel does not light up.
No picture, no sound.
The remote control unit
(RCU) does not working.
Bad picture or noisy
sound in the TV or radio
mode.
Possible Causes
The main power cable is not
connected.
Wrong connection of the audio/video
output of the product to TV.
TV power off.
The product is standby mode.
No or Bad signal message appears.
No Batteries.
The RCU is incorrectly aimed.
The product is standby mode.
Bad reception of the signal.
What to do
Check that the main power cable is
plugged in to the wall outlet.
Connect the audio/video output
of the product to TV correctly.
Turn TV on.
Change the mode to the normal mode.
Connect the antenna cable correctly.
Change the batteries (both).
Aim the RCU properly to the product.
Change the mode to the normal mode.
Make sure the dish and LNB are clean
and correctly adjusted.
ENGLISH