Jam Removal - Samsung CLP-500 Service Manual

Alignment & Adjustments

7.2 Jam Removal

When a jam occurs while printing a jam message is displayed on the control panel.
* Jam0 In Tray 1:
Paper jam in the main cassette.
* Jam0 In MP Tray:
Paper jam in the MP tray
* Jam0 Tray2:
Paper jam in the SCT (Second cassette tray)
* Jam Inside Printer:
Jam 1, Paper is jammed inside the printer.
* Jam In Exit Area:
Jam2, Paper is jammed in the exit area when ejecting paper.
* Jam In Duplex Path:
While duplex printing, paper is jammed in the duplex unit.
CAUTION: When removing jammed paper, always pull it firmly and evenly without any sudden jerks. If
at all possible, remove the paper as a single sheet. If the paper tears ensures ALL paper
fragments are removed. Any fragments left inside the machine will cause it to jam again.
7.2.1 Factors that cause paper to jam
- Too much paper is loaded in the cassette.
- Paper in not loaded correctly in the cassette.
- Duplex cover opened while printing.
- Cassette removed while printing.
- Incorrect thickness of paper used.
- Incorrect size of paper used.
- Cassette paper guides not correctly set (loose or too tight).
- Foreign object or other contamination of internal paper path and paper guide ribs.
- Badly damaged or folded leading or trailing edges of the paper.
Traninung Manual
7-4
Samsung Electronics