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Summary of Contents for Avaya definity 7410 plus
- Page 1 ® DEFINITY Communications System Generic 2 and System 85 7410 Plus Voice Terminal User's Guide...
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Page 2: Table Of Contents
Contents Your 7410 Plus Voice Terminal A Quick Look at the Features How to Use the Features Abbreviated Dialing Automatic Callback Bridging Call Coverage Call Forwarding—Busy/Don’t Answer Call Forwarding—Follow Me Call Park Call Pickup Conference Drop Hold Intercom (Automatic/Dial) Last Number Dialed Leave Word Calling (LWC) Message Priority Calling... -
Page 3: Your 7410 Plus Voice Terminal
Your 7410 Plus Voice Terminal The 7410 Plus voice terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY Communications System Generic 2 and System 85. Familiarize yourself with your voice terminal, shown in Figure 1 and explained below and on the following page. - Page 4 Can be used in 2 different ways: 7) Select button Used with [ ] to initiate a self-test of your voice Drop Test terminal Used with [ ] to select your own personalized ring Conference Ring from among 8 available patterns For setting up conference calls.
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Page 5: A Quick Look At The Features
A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Select Button, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here;... - Page 6 Call Pickup Lets you answer a call at your voice terminal for another extension in your pickup group. Use when you want to handle a call for a group member who is absent or otherwise unable to answer. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your System Manager.
- Page 7 Self-Test Allows you to test the operation of the lights and ringer of your voice terminal. Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary, receptionist, or AUDIX).
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Page 8: How To Use The Features
How to Use the Features Many features are available for use with your 7410 Plus voice terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual voice terminals. - Page 9 A box representing a call appearance that is used exclusively xxxxx for placing, receiving, or holding calls. Boxes representing buttons that have features assigned to ] and Feature them. The buttons are labeled with the feature name, Feature xxxxx sometimes followed by an extension number or a person’s name.
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Page 10: Abbreviated Dialing
Press [ Personal List [confirmation tone] or press [ Number is stored Repeat steps 3 through 6 if you want to program additional items on the same list Hang up or press [ ] to end programming Drop If you want to continue programming, begin again at step 1 to program another personal list Note: Record your personal list items on the Abbreviated Dialing list in the back of this guide;... -
Page 11: Automatic Callback
Automatic Callback 1 Press [ ] before or during call attempt To automatically place Auto Callback [dial or confirmation tone] another call to an or dial Automatic Callback code before call attempt extension that is [dial tone] frequently busy If you have an [ ] button, green light goes on Auto Callback until callback is completed or canceled... -
Page 12: Bridging 1
Bridging 1 Press [ ] of bridged call To answer a bridged xxxxx call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. -
Page 13: Call Forwarding-Busy/Don't Answer 1
Note: You can privately discuss call; if co-worker is not available, press the fluttering [ ] to reconnect to call. xxxxx If your co-worker has activated Send All Calls, you must use [ ] to reach your co-worker. Consult 3 Press [ ] again to send call to co-worker or press Transfer ] to make it a 3-party call... -
Page 14: Call Forwarding-Follow
Call Forwarding — Follow Me 1 Press [ ] (while off-hook) To temporarily redirect Call Forward or dial Call Forward — Follow Me code (while off-hook) all calls to an extension [dial tone] or outside number of your, choice 2 Dial extension or number where calls will be sent [confirmation tone] Note: To find out which type of Call... -
Page 15: Call Pickup 1
[dial tone] Dial Call Park answer-back code To retrieve parked call from any extension 2 Dial channel number where call was parked [confirmation tone] Note: If you receive interrupt tone, parked call has been disconnected or retrieved by another party. Call Pickup 1 Press [ ] (while off-hook) -
Page 16: Conference 1
Conference Press [ [dial tone] To add a third party to Conference Ring a call Present call temporarily put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at this time;... -
Page 17: Drop 1
Drop Press [ To disconnect from a Drop normal call, or to drop the last party added to a conference call Hold 1 Press [ To keep a call waiting Hold while you answer Green light flutters another call, make a Note: If you put a conference call on hold, the other call, or perform some parties remain connected. -
Page 18: Intercom (Automatic/Dial) 1
Intercom (Automatic/Dial) [ringback tone] 1 Press [ ] (while off-hook) To make a call to your Icom Auto xxx predetermined Intercom ring is sent Automatic Intercom partner [dial tone] Press [ ] (while off-hook) To dial a call to a Icom Dial xxx member of your Dial Dial group member’s 1- or 2-digit code... -
Page 19: Leave Word Calling (Lwc) 1
Leave Word Calling (LWC) Press [ ] any time after you complete dialing To leave a message [confirmation tone] after dialing an extension (when call is Message light on called voice terminal goes on (if so not answered, or you equipped) hear a coverage or Note: If reorder tone is heard, message is not stored;... -
Page 20: Message
Message 1 Ask your System Manager for local retrieval methods To retrieve a message when your message light is on Priority Calling 1 Press [ To place a priority call ] (while off-hook) Priority or dial Priority Calling code (while off-hook) (3-burst ring) [dial tone] 2 Dial extension... -
Page 21: Select Button
Select Button 1 Choose either of the following after pressing [ To use either of the Select features that require Press [ ] to initiate a self-test of your voice Drop test the Select button terminal lights and ringer. For procedures, see "Self- Select Test"... -
Page 22: Self-Test
To raise the volume, press the right half of the Volume To adjust ringer volume if necessary control button labeled [ ]. To lower the volume, press the left half of the Volume control button labeled [ (speaker must be off) Self-Test Press [ ] (while on-hook or off-hook) -
Page 23: Send All Calls
Send All Calls 1 Press [ ] (while on-hook or off-hook) To send all incoming Send All Calls or lift handset and dial Send All Calls code calls (except priority, [confirmation tone] intercom, and personal central office calls) Note: You may hear a half ring as each call is sent to immediately to an coverage if you have a DEFINITY Generic 2 or System assigned extension,... -
Page 24: Speaker
Speaker 1 Press [ To place a call without Speaker lifting the handset, or 2 Place call or access selected feature to use speaker with 3 Adjust speaker volume if necessary any listening-only feature activity (such as To raise the volume, press the right half of the monitoring a call on Volume control button, labeled [ ];... -
Page 25: Terminal Busy Indication
Terminal Busy Indication 1 Look at the Terminal Busy Indication status light To see if the specified voice terminal is busy The light will be on if the terminal is busy and off if or idle idle Transfer To send present call to 1 Press [ [dial tone] Transfer... -
Page 26: Tones And Their Meanings
Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or speaker. Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —... -
Page 27: Key Words To Know
Key Words to Know access code See feature code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main telephone console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages. -
Page 28: Quick-Reference Lists
trunk code A dial code of up to 4 digits that You dial to access a trunk group to place an outside call. voice terminal A telephone equipped with an array of specially designed features (for example, administrable buttons) and functional capabilities that distinguish it from a conventional telephone. - Page 29 Abbreviated Dialing Trunk Codes Item Personal List 2 Personal List 1 Code Description Miscellaneous Extension Description Message Attendant AUDIX...
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