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returning
any
equipment
Piezotronics,
contact
distributor,
sales
factory customer service representative
to obtain a Return Warranty, Service,
Repair, and Return Policies and
Instructions
Materials
(RMA) Number. This RMA number
should be clearly marked on the outside
of all package(s) and on the packing
list(s) accompanying the shipment. A
detailed account of the nature of the
problem(s) being experienced with the
equipment should also be included
inside the package(s) containing any
returned materials.
A Purchase Order, included with the
returned materials, will expedite the
turn-around of serviced equipment. It is
recommended to include authorization
on the Purchase Order for PCB to
proceed with any repairs, as long as
they do not exceed 50% of the
replacement
cost
item(s). PCB will provide a price
quotation
or
recommendation for any item whose
repair costs would exceed 50% of
replacement cost, or any item that is not
economically feasible to repair. For
routine
calibration
Purchase
Order
authorization to proceed and return at
current pricing, which can be obtained
from
a
factory
representative.
Warranty – All equipment and repair
services provided by PCB Piezotronics,
Inc. are covered by a limited warranty
against
defective
workmanship for a period of one year
from date of original purchase. Contact
to
PCB
your
local
representative,
or
Authorization
of
the
returned
replacement
services,
the
should
include
customer
service
material
and
PCB for a complete statement of our
warranty. Expendable items, such as
batteries and mounting hardware, are
not covered by warranty. Mechanical
damage to equipment due to improper
use
is
not
covered
Electronic circuitry failure caused by the
introduction of unregulated or improper
excitation
power
discharge is not covered by warranty.
Contact Information – International
customers should direct all inquiries to
their local distributor or sales office. A
complete list of distributors and offices
can
be
found
Customers within the United States may
contact their local sales representative
or
a
factory
representative. A complete list of sales
representatives
can
www.pcb.com.
Toll-free
numbers for a factory customer service
representative,
in
responsible for this product, can be
found on the title page at the front of this
manual. Our ship to address and
general contact numbers are:
PCB Piezotronics, Inc.
3425 Walden Ave.
Depew, NY14043 USA
Toll-free: (800) 828-8840
SM
24-hour SensorLine
Website: www.pcb.com
E-mail: info@pcb.com
by
warranty.
or
electrostatic
at
www.pcb.com.
customer
service
be
found
at
telephone
the
division
: (716) 684-0001
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