2 - Introduction Welcome to VOIspeed V-IP400P user manual. We would like to thank you for your purchase and for having chosen one our products. This manual provides general guidelines for a correct use of the product. In case you require further information on this product or to receive technical assistance please visit our website: www.voispeed.com.
call the technical support. Do not remove any security devices. Always disconnect the telephone from the power supply during storms. All maintenance work should be carried out by qualified personnel. We suggest cleaning the equipment only using a slightly dump cloth. 2.2 - Product Disposal Our products are compliant with the European Directives 2002/95/CE, 2002/96/CE and 2003/108/CE regarding the limitation...
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Exclusions. The warranty will be invalidated in the following cases: • Damages to any parts that are meant to ware out with time. No support, maintenance or replacement will be provided for these components. • Damages resulting from using a wrong power supply. •...
3 - Main Requirements 3.1 - Description V-IP400P is a stand-alone device that requires no connection to a PC to make phone calls. As well as providing the same features of a traditional telephone, the V-IP400P supports both data and voice through the IP network. The V-IP400P guarantees clear and reliable voice quality over any IP network.
(e.g. undetected DHCP) are promptly displayed on the LCD. 3.4 - Main Functionalities The V-IP400P features all the functions of a traditional phone. In addition, when used in conjunction with a VOIspeed PBX, more advanced functionalities are available: •...
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• Volume control for microphone and speaker (handset/speakerphone) • Internal contact list (up to 100 contacts) accessible through the keyboard • 10 memory buttons with extension status (only available with VOIspeed PBX) and multiple ring-tones • Automatic dialling on engaged line (only available with VOIspeed PBX)
• One network cable UTP RJ45 CAT5 (1.5 mt.) • Mounting supports • One power supply 9V 600mA • User manual 4 - How to use the V-IP400P 4.1 - Mounting Instructions • Remove equipment from packaging • Connect the handset to the telephone using the cable provided •...
4.3 - Phone Description Please find below a description of the main functions of the V-IP400P buttons. BUTTON DESCRIPTION The keypad is used to enter numbers and characters (both upper and KEYPAD lower case). Displays general information: extension number, phone and gateway SYSINFO IP address.
(see section 4.5 -). 4.4 - Main Functionalities The V-IP400P offers easy access to the general functionalities available in a traditional phone in addition to advanced features when used in combination with a VOIspeed PBX.
(default value: 5 seconds). With the V-IP400P you can also define some preset rules to enter a number and automatically start a call (see section 6.5.1 - for more information).
4.4.6 - Call pick-up The V-IP400P can be used to pick-up an active call directed to an extension linked to one of the memory buttons. When an extension starts ringing (flashing amber LED), lift the handset and press the relevant memory button to pick-up the call. A pre-recorded voice will ask to replace the handset in order to direct the call to the V-IP400P.
LED associated to that extension will be flashing (amber) to indicate that it is ringing. You can link the extension number of the V-IP400P to one of the memory buttons. In this case you will need to press one of the memory buttons, then star (‘*’) and ash (‘#’) keys in succession and enter the extension number.
4.6 - Contact List The V-IP400P internal contact can store up to 100 contacts. Each one can be linked to a different ring-tone. Press PHONE BOOK to access the contact list followed by one of these commands: SHOW to browse the list in alphabetical order, ADD to enter a new contact and SEARCH to retrieve a contact in the list.
SYSINFO to display these settings. In case no DHCP server is available or in order to assign a static IP address to the V-IP400P, you will need to modify the way the phone has access to the network. In this case you will need to press the key ‘1’ until ‘Static Mode’...
DEL to modify it, use * in place of dots). 5.2 - SIP Interface Once the network interface is operating correctly, the V-IP400P can register onto the PBX. In this case you will need to access the telephone’s SIP settings. All the details required for the registration are available in the Server sub-menu’.
Enable/Disable the phone registration at the PBX. This parameter Reg Switch needs to be always enabled when the phone is used with a VOIspeed PBX. Select DTMF-mode to determine how the phone should manage DTMF signalling with the server. Possible settings are: 0 to send DTMF tones in audio band, 1 to use the RFC 2833 standard and 2 to send DTMF signalling using SIP protocol (in INFO messages).
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ITEM DESCRIPTION Here you can enter a number that is dialled automatically as soon as Hotline the handset is lifted. Call-transfer Enables/Disables call-transfer (with or without supervision). Enables/Disables call queuing of any incoming call during an active Call-waiting call. When enabled, a queued call is notified to the user through an acoustic signal and a message on the display.
(this delay needs to be set through the web interface) There are three ways for the V-IP400P to start dialling a number once it has been typed in: • The number is dialled as soon as the ash (‘#’) key is entered •...
PBX. 5.5 - System Settings Once the V-IP400P has been fully configured we recommend saving all changes and reboot the phone. This action can be performed in the System sub-menu. Here you can also restore all default settings and in particular the network settings. This option should be considered in case the telephone is not operating correctly.
5.7 - Resetting the telephone It is possible to reset the V-IP400P without accessing the web interface or any of the internal menus. This procedure is particularly useful when there are no other ways to access either interfaces. Please follow these steps: •...
6 - WEB Interface To access the telephone’s web interface you should enter the string http:// followed by the phone’s IP address. Press the SYSINFO button in order to find the phone’s IP address. NOTE It is important that the PC from where you are trying to access the web interface is connected to the same network of the phone.
DHCP and, if required, enter the IP addresses of the DNS servers. NOTE It is not required to configure the PC port of the V-IP400P. This port can either operate like a switch or be connected to a device with static or dynamic IP address (this will not affect the behaviour of the DHCP server).
VOIspeed PBX. Register Expire Registration timeout. This is the interval of time between two Time authentications performed by the V-IP400P to the server PBX. Phone Number Telephone extension number. This field describes how DTMF tones should be transmitted.
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SERVICE DESCRIPTION This is the number that the V-IP400P dials as soon as the Hotline handset is lifted. In Forward Number you can enter the number an incoming call should be automatically forward to, on occurrence of one of the events below: •...
Record Key IP400P when the REC button is pressed (see section 4.4.7 - ). 6.5.3 - Operating Settings (DSP) In the DSP section you will find the V-IP400P operating settings. SETTING DESCRIPTION You can choose amongst the following audio codecs: •...
To remove any of the rules you can select it from the drop-down menu and press Delete. 6.5.4 - Memory Key Settings (Memory Key) In the Memory Key section you can assign extension numbers to the V-IP400P memory keys. When the phone is connected to its V-IP400E memory extension, this section will list 20 additional memory keys.
6.7 - Firmware Update (Update) In the web interface you can configure the V-IP400P firmware update as well as import/export settings. 6.7.1 - Online Update (WEB Update) In the WEB Update section you can upload up-to-date firmware (from a file with extension ‘z’) or a list of new settings (text file).
6.8.2 - Contact List (Phone Book) In the Phone Book section you can define the settings of the V-IP400P contact list. Press Add to enter a new contact. After typing in all details (including the ring-tone associated to that contact) press Submit to save or Return to exit without saving.
VOIspeed technical support team (tick Enable Syslog checkbox). When this function is enabled, you need to have an active syslog server connected to the same network on which you have connected the V-IP400P.
The V-IP400E module adds 20 memory keys to the V-IP400P phone. In order to use this module, all you need to do is to connect the V-IP400E to the MOD port of the V-IP400P using the cable provided. The 20 additional memory buttons can be configured in the same way as the V-IP400P memory keys (see section 4.5 - ).