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Dell Vostro 15–3565
Owner's Manual
Regulatory Model: P47F
Regulatory Type: P47F006

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Summary of Contents for Dell vostro 15-3565

  • Page 1 Dell Vostro 15–3565 Owner's Manual Regulatory Model: P47F Regulatory Type: P47F006...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer.................7 ..........................7 Safety instructions ....................8 Before working inside your computer ........................8 Turning off your computer ..................8 Turning off your computer — Windows 10 ..................9 Turning off your computer — Windows 7 .....................9 After working inside your computer 2 Chassis view......................
  • Page 4 ..................... 24 Installing the Input/Output board ........................24 Removing the speakers .........................25 Installing the speakers ...................... 25 Removing the heat sink assembly ......................26 Installing the heat sink assembly .......................26 Removing the system board .........................28 Installing the system board ......................29 Removing the power connector ......................
  • Page 5 ............................45 Audio options ...................... 45 Downloading the audio driver ............45 Realtek ALC3234–CG Waves MaxxAudio Pro controller ...................... 45 Downloading the audio driver ................46 Identifying the audio controller in Windows 10 ................46 Identifying the audio controller in Windows 7 ......................
  • Page 6 Camera specifications ......................60 Communication specifications .....................60 Port and connector specifications .......................... 61 Display specifications ........................61 Keyboard specifications ........................61 Touchpad specifications ..........................62 Battery specifications ........................62 AC Adapter specifications ........................62 Physical specifications ......................63 Environmental specifications 8 Contacting Dell....................64...
  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 8: Before Working Inside Your Computer

    Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer (see Turning off your computer).
  • Page 9: Turning Off Your Computer - Windows 7

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 10: Chassis View

    Chassis view Front open view Touchpad Camera Camera status light Microphone Power button Keyboard Front closed view Power and battery status light...
  • Page 11: Rear View

    Rear view Battery Service Tag label Right view Headset connector USB 2.0 connector USB 2.0 connector Optical drive Security cable slot...
  • Page 12: Left View

    Left view Power connector Network connector VGA connector USB 3.0 connector Memory card reader...
  • Page 13: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...
  • Page 14: Installing The Battery

    Installing the battery Insert the battery into the slot and press it until it clicks into place. Follow the procedures in After working inside your computer. Removing the optical drive Follow the procedure in Before working inside your computer. Remove the battery. To remove the optical drive: a.
  • Page 15: Installing The Optical Drive Bracket

    Installing the optical drive bracket Install the optical drive bracket. Tighten the screw to secure the optical drive bracket. Install the: optical drive battery Follow the procedure in After working inside your computer. Installing the optical drive Insert the optical drive into the slot until it clicks into place. Tighten the screw to secure the optical drive to the computer.
  • Page 16 b. Slide and lift the keyboard to access the keyboard connector cable under the keyboard [1,2]. To remove the keyboard cable: a. Disconnect the keyboard cable from the system board [1]. b. Lift the keyboard cable to remove it from the computer [2].
  • Page 17: Installing The Keyboard

    Installing the keyboard Connect the keyboard cable to the connector on the system board. Slide the keyboard into the retention slots. Press along the top edges to lock the keyboard in place. Install the battery. Follow the procedure in After working inside your computer.
  • Page 18: Installing The Base Cover

    To remove the base cover: a. Remove the screws that secure the base cover to the computer [1]. b. Pry the edges of base cover and lift it to remove it from computer [2]. Installing the base cover Align the base cover with the screw holders on the computer. Press the edges of the cover until it clicks into place.
  • Page 19: Removing The Hard Drive Assembly

    optical drive battery Follow the procedure in After working inside your computer. Removing the hard drive assembly Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover To remove the hard drive assembly: a.
  • Page 20: Installing The Hard Drive Into The Hard Drive Bracket

    c. Lift the hard drive from the hard drive bracket [3]. Installing the hard drive into the hard drive bracket Align the screw holders and insert the hard drive into the hard drive bracket. Tighten the screws to secure the hard drive to the hard drive bracket. Connect the hard drive cable connector to the hard drive.
  • Page 21: Installing The Memory Module

    battery optical drive keyboard base cover To remove memory module: a. Pull the clips securing the memory module until the memory module pops up [1]. b. Remove the memory module from the system board [2]. Installing the memory module Insert the memory module into the memory socket. Press the memory module until the clips secure the memory module.
  • Page 22: Installing The Coin Cell Battery

    Installing the coin cell battery Insert the coin cell battery into the battery slot. Press the battery until it clicks into place. Install the: base cover keyboard optical drive battery Follow the procedures in After working inside your computer. Removing the WLAN card Follow the procedure in Before working inside your computer.
  • Page 23: Installing The Wlan Card

    Installing the WLAN card Insert the WLAN card into the slot on the computer. Tighten the screw to secure the WLAN card to the computer. Connect the WLAN cables to the connectors on the WLAN card. Install the: base cover keyboard optical drive battery...
  • Page 24: Installing The Input/Output Board

    Installing the Input/Output board Connect the input/output (I/O board) cable to the I/O board. Replace the black adhesive tape to secure the i/o board cable. Turn the I/O board over and align it with the screw holder on the computer. Insert the I/O board into the computer.
  • Page 25: Installing The Speakers

    Installing the speakers Insert the tabs on the speakers into the slots on the computer. Route the speaker cable through the routing channel on the computer. Connect the speaker cable to the system board. Install the: base cover keyboard optical drive battery Follow the procedure in After working inside your computer...
  • Page 26: Installing The Heat Sink Assembly

    Installing the heat sink assembly Align the screws on the heat sink with the screw holders on the system board. Install the heat sink assembly and tighten the captive screws to secure it to the system board. Connect the system fan cable to the system board. Install the: base cover keyboard...
  • Page 27 Turn the computer over and unroute the WLAN cable [1]. Remove the screw and lift the hinge that secures the system board to the computer [2,3]. Remove the screw that secures the system board to the computer [1] and lift the system board [2].
  • Page 28: Installing The System Board

    Turn the system board over. To remove the system board: a. Remove the white adhesive tape [1]. b. Unlock the tab and disconnect the eDP cable [2, 3]. c. Disconnect the power cable [4]. d. Remove the system board from the computer. Installing the system board Connect power cable and eDP cable.
  • Page 29: Removing The Power Connector

    Align the system board with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Close the hinge and tighten the screws to secure the system board to the computer. Turn the computer over and open the computer and connect the optical drive cable and the touch pad cable to the system board.
  • Page 30: Installing The Power Connector

    Installing the power connector Insert the power connector into the slot on the computer. Route the power connector cable through the routing channel. Secure the power connector to the computer by using the screw. Install the: system board WLAN card I/O board memory module heat sink...
  • Page 31 i/o board memory module coin cell battery heat sink system board power connector Unroute the WLAN and eDP cable [1, 2, 3]. To remove the display assembly: a. Remove and lift the screws that secure the display hinge to the computer [1, 2]. b.
  • Page 32: Installing The Display Assembly

    Installing the display assembly Align the display assembly with the chassis. Route the WLAN and display assembly cables through the cable securing tabs. Tighten the display hinges screws to secure the display assembly. Install the: coin cell battery system board power connector keyboard WLAN card...
  • Page 33: Installing The Display Bezel

    Installing the display bezel Place the display bezel on the display assembly. Press the display bezel until it clicks onto the display assembly. Install the: display assembly keyboard WLAN card I/O board memory module heat sink base cover coin cell battery system board power connector battery...
  • Page 34: Installing The Camera

    memory module coin cell battery heat sink system board power connector display assembly display bezel To remove the camera: a. Remove the tape that secures the camera cable [1]. b. Disconnect the camera cable from the camera [2]. c. Remove the camera from the display assembly [3]. Installing the camera Install the camera into the slot on the display assembly.
  • Page 35: Removing The Display Panel

    Follow the procedure in After working inside your computer. Removing the display panel Follow the procedure in Before working inside your computer. Remove the: battery optical drive keyboard base cover hard drive assembly optical drive WLAN card I/O board memory module coin cell battery heat sink system board...
  • Page 36: Installing The Display Panel

    Installing the display panel Connect the eDP cable to the display panel. Affix the tape to secure the display cable. Place the display panel on the display assembly. Tighten the screws to secure the display panel to the display assembly. Install the: display assembly display bezel...
  • Page 37: Installing The Display Hinges

    keyboard base cover hard drive assembly optical drive WLAN card I/O board memory module coin cell battery heat sink system board power connector display assembly display bezel camera display panel To remove the hinges: a. Remove the screws that secure the display hinges to the display assembly [1]. b.
  • Page 38 I/O board memory module heat sink coin cell battery optical drive base cover keyboard battery Follow the procedure in After working inside your computer.
  • Page 39: Technology And Components

    Technology and components Power adapter This laptop is shipped with the 45 W power adapter. This adapter uses a USB Type C connector. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.
  • Page 40: Verifying The Processor Usage In Resource Monitor

    Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Verifying the processor usage in Resource Monitor Right click on the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed.
  • Page 41: Chipsets

    Downloading the chipset driver Turn on the laptop. Go to www.Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 42: Graphic Chipset

    Graphic chipset This laptop is shipped with the AMD Radeon R4 graphics chipset. AMD chipset drivers Verify if the AMD chipset drivers are already installed in the laptop. Table 1. AMD chipset drivers Before installation After installation...
  • Page 43: Amd Radeon Graphics Drivers

    AMD Radeon Graphics drivers Verify if the AMD Radeon Graphics drivers are already installed in the laptop. Table 2. AMD Radeon Graphics drivers Before installation After installation Display options This laptop supports a 15 inch HD with 1366 x 768 resolution (maximum). Identifying the display adapter Click or tap Start and select Settings.
  • Page 44: Rotating The Display

    Rotating the display Right click on the desktop screen. A sub menu is displayed. Select Graphic Options → Rotation and choose one of the following: • Rotate to Normal • Rotate to 90 Degrees • Rotate to 180 Degrees • Rotate to 270 Degrees NOTE: The display can also be rotated using the following key combinations: •...
  • Page 45: Connecting To External Display Devices

    Downloading the audio driver Turn on the laptop. Go to www.Dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
  • Page 46: Identifying The Audio Controller In Windows 10

    Scroll down the page and expand Audio. Select the audio driver. Click Download File to download the latest version of the audio driver for your laptop. After the download is complete, navigate to the folder where you saved the audio driver file. 10.
  • Page 47: Hard Drive Options

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...
  • Page 48: Starting The Camera App

    Starting the Camera App Click the Windows button and select All apps. Select Camera from the apps list. If the Camera App is not available in the apps list, search for it.
  • Page 49: Memory Features

    Verifying system memory in setup Turn on or restart your laptop. After the Dell logo is displayed, tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12 On the left pane, select Settings → General → System Information, The memory information is displayed on the right pane.
  • Page 50 NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Turn off the laptop and try again.
  • Page 51: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 52: Setup Utility Options

    Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area.
  • Page 53: Advanced Screen Option

    Option Description Extended Memory Displays the extended memory capacity. Memory Speed Displays the memory speed. Advanced screen option The Advanced tab allows you to set various functions that affect the performance of the computer. The table below defines the function of each option and its default value. Option Description Power Now...
  • Page 54: Security Screen Option

    Option Description Battery Charge You can enable or disable the Battery Charge Configuration. Default: Adaptive Configuration Advanced Battery You can enable or disable the Advanced Battery Charge Mode. Default: Disabled Charge Mode Security screen option The Security tab displays the security status and allows you to manage the security features of the computer.
  • Page 55: Exit

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 56: System And Setup Password

    On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen.
  • Page 57: Deleting Or Changing An Existing System And/Or Setup Password

    • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). Re-enter the system password when prompted. Type the system password that you entered earlier and click OK. Select Setup Password, type your system password and press Enter or Tab. A message prompts you to re-type the setup password.
  • Page 58: Enhanced Pre-Boot System Assessment (Epsa) Diagnostics

    Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer.
  • Page 59: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 7, click Start , right-click My Computer, and then select Properties. System specifications Feature Specification...
  • Page 60: Video Specifications

    Feature Specification Controller Realtek ACL3234 Internal Digital microphone x 1 microphone supports Speakers Two 2 watts speaker External interface Stereo headset/mic combo Volume controls Program menus and keyboard shortcut keys Video specifications Feature Specification Video type Video Controller AMD Radeon Graphics Data bus 64 bit External display...
  • Page 61: Display Specifications

    Feature Specification Network adapter One RJ-45 connector One USB3.0, Two USB2.0 Memory card SD card reader Display specifications Feature Specification Type Height 359.60 mm (14.15 inches) Width 224.40 mm (8.83 inches) Diagonal 15.0 mm (0.59 inch) Active area (X/Y) 344.23 mm (13.55 inches) x 193.54 mm (7.61 inches) Maximum 1366 x 768 pixels resolution...
  • Page 62: Battery Specifications

    Battery specifications Feature Specification Type ICP666480 Depth 7.5 mm (0.30 inch) Height 99.5 mm (3.91 inches) Width 198.5 mm (7.81 inches) Weight 269 grams (0.60 lb) Charge time 3 hour Life span 300 discharge/charge cycles Voltage 11.4 V Temperature range Operating 0℃...
  • Page 63: Environmental Specifications

    Feature Specification Width 380.0 mm (14.96 inches) Depth 260.3 mm (10.24 inches) Weight 2.45 kg (5.29 lb) Environmental specifications Temperature Specifications Operating 0°C to 35°C -20 ℃ to 60 ℃ Storage Relative Specifications humidity (maximum) Operating 20% to 90% (non condensing) Storage 20% to 95%(non condensing) Altitude...
  • Page 64: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.

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