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13. Guarantee terms
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The frame is guaranteed for three years from the delivery date of the wheelchair.
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Parts subject to normal wear and tear are not covered by the guarantee, unless wear is caused by a
manufacturing fault.
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The guarantee does not cover transport.
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If a fault occurs during the guarantee period, OFF CARR will:
1.
Repair the faulty part
2.
Replace the faulty part
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The guarantee does not cover damage caused by negligence, improper use, mishandling or incorrect
maintenance by unauthorised personnel or by the user.
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OFF CARR is not responsible for damages caused during transport. The forwarder company is the only
responsible, therefore please inform both the forwarder company and OFF CARR of any damage that has
been caused by the transport.
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This guarantee does not cover injury or others damages eventually related to a malfunctioning of the
wheelchair.
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The identification number label must never be removed from the wheelchair frame, otherwise the guarantee
is no longer valid
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