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File Formats Supported by USB Mode
Media category
Formats
Image
JPEG, BMP and PNG
MPEG1, MPEG2, MPEG4, H264, RM,
Movie
RMVB, MOV, MJPEG, FLV
Music
WMA, MP3, M4A, (AAC)
Text
TXT
FAQ & Troubleshooting
Failure
Fail to connect to the
service program
The panel needs
re-positioning every time it
is switched on.
The calibration is
inaccurate.
The cursor of the pen is
unstable when the pen is
used.
Possible cause
The driver program is not
correctly installed.
The USB interface (lead) is not
connected or is faulty.
The infrared tube is blocked.
The computer is equipped with
a recovery card.
You did not perform the
calibration steps as instructed.
Wrong writing method
Extension
.jpg, .bmp, and png
.avi, .mpg, .dat, .vob, .div, .mov, .mkv, .rm
, .rmvb, .mp4, .mjpeg, .ts, .trp, .asf,
and .flv
.mp3, and .m4a
.txt
Install the driver program correctly.
Change the USB cable or check if the USB
Ensure that the surrounding infrared tubes
Disable computer protection and perform
Press Auto on the remote controller to fully
cover the display with an image and use
the pen provided together with the panel
to perform calibration again.
Use the pen rather than a finger to write.
Grasp the pen as far from the nib as
possible. The angle between the pen and
display should be larger than 60 degrees.
Do not let sleeve or wrist touch the display.
62
Solution
interface is faulty.
are not blocked.
the positioning again.
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