Warranty Statement - RMS Simba User Manual

WARRANTY STATEMENT

Every effort is made by RMS Ltd., to ensure that your SIMBA Buggy is
manufactured to the highest standards.
The supply of our quality products is backed by the company's ISO 9001 –2008
Quality Management System and CE Marking declaration.
The SIMBA Buggy is supplied with a manufacturer's warranty covering faulty
materials or workmanship. The frame is warranted for a period of 24 months with
all other components, including accessories, warranted for a period of 12 months.
The warranty period commences from the date of dispatch from our factory.
In the unlikely event of a warranty claim being necessary, the failed part must be
returned to your supplier.
The failed part may then be repaired or replaced at the manufacturer's discretion
or that of their appointed supplier. In the latter case, any displaced parts must be
returned to the manufacturer for inspection.
Any part, component or accessory repaired or replaced during the 12 month
warranty period, will continue to be covered for the balance of the warranty period
only.
As unusually high rates of wear on this device or its ancillary parts may be caused
by the user's clinical condition, the manufacturer may consider this to be beyond
its control. Therefore, items such as upholstery, wheels and tyres, may only be
considered for repair or replacement under the terms of the product warranty,
where a failure is clearly attributed to a manufacturing or material defect.
With the exception of modifications and / or alterations carried out by the
manufacturer to meet the clinical needs of the user, any attempt to change the
design or modify the construction of the SIMBA Buggy in any way, will invalidate
the product warranty and the manufacturer's CE marking declaration.
RMS Ltd., reserves the right to change without notice, the design, methods of
manufacture, or any materials used in the construction of the SIMBA Buggy,
where it considers such changes will serve to improve the product quality, or
become necessary to meet any changes in device legislation.
Any unauthorised modification to the Buggy will void the manufacturers product
warranty and the CE marking certification attached to the product.