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Tightrope Media Systems Carousel Quick Start Manual

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Quick Start Guide

c 2009 Tightrope Media Systems
Carousel Quick Start Guide
5.2.6 Build 36

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Summary of Contents for Tightrope Media Systems Carousel

  • Page 1: Quick Start Guide

    Quick Start Guide c 2009 Tightrope Media Systems Carousel Quick Start Guide 5.2.6 Build 36...

  • Page 3: Table Of Contents

    ....1.4 Carousel Models and Plug-ins ....
  • Page 4 5.1.4 Technical Support Policies and Limitations ..34 5.2 Training Options ......36 5.3 The Software Warranty .

  • Page 5: Introduction

    Tightrope’s mission is to design Carousel as a zero-training, zero-administration system. Carousel is zero-training because it is designed to be easy enough for anyone to create a bulletin without prior training. It is zero-administration...

  • Page 6: About This Documentation

    1.3 About This Documentation The Carousel Quick Start Guide is intended for the installer and administrator of your Carousel system. This guide will cover initial setup of your Carousel Server. A full version of the manual, Carousel: The Manual, is accessible from our website or on the CD that was shipped with your Server.

  • Page 7: Upgrading From Older Versions

    Carousel 220 - Solo Carousel 220 - Player On the back cover of this manual, you will see your specific hardware listed. Carousel systems may also ship with the following special accessories or plug-ins. . . TV Input Card Real Simple Syndication (RSS) Event Display System (EDS) On the back cover of this manual, you will see your specific accessories or...

  • Page 8: Hardware

    Depth : 29 inches; rails are required and included Shipping Weight : Approximately 55 pounds Ventilation : Front and back are vented Although the Carousel Pro contains 6 hard drive slots, it only ships with two hard drives installed in a raid 1 configuration.
  • Page 9 Hard Drive Power Hard Drive Activity USB 2.0 Power LED Hard Drive Activity Light Fan Status 2.1: Carousel Pro Server - front view. IGURE 2.1 Carousel Pro Server...
  • Page 10 Power Supply Status LED Keyboard (purple) Power Supply Alarm Reset RS232 Com Port AC POWER USB 2.0 (x6) PS/2 Mouse (green) Gigabit LAN 2.2: Carousel Pro Server - rear view. IGURE 2 Hardware...

  • Page 11: Carousel Server

    2.2 Carousel Server A Carousel Server ships with the following parts: Carousel Server TV Input Card (optional external box) Composite Video Breakout Cable Power cable Chassis Key (x2) Carousel Quick Start Guide Documentation CD 2.2.1 Physical and Electrical Properties: Width : 19 inches; rack ears included Height : 3.5 inches (two rack units)
  • Page 12 Power Switch Reset Switch USB 2.0 (x2) Hard Drive Activity LED Power LED 2.3: Carousel Server - front view. IGURE 2 Hardware...
  • Page 13 AC Power VGA Out PS/2 Mouse DVI-1 Out Keyboard TV Out RS232 Com Port USB 2.0 (x6) Gigabit LAN Line In Line Out 2.4: Carousel Server - rear view. IGURE 2.2 Carousel Server...

  • Page 14: Carousel 300R - Solo

    Composite Video Breakout Cable Power cable Chassis Key (x2) Carousel Quick Start Guide Documentation CD The 300R ships in the same form factor as the Carousel Server. See sec- tion 2.2.1 on page for physical and electrical properties. The 300R ships in the same form factor as the Carousel Server. See fig- on page and figure...
  • Page 15 Depth : 6.25 inches Shipping Weight : Approximately 6 pounds Ventilation : Left side, and back are vented Power Button (inside circle) Hard Drive Activity Light (outside circle) 2.5: Carousel 220 - front view. IGURE 2.5 Carousel 220 - Solo...
  • Page 16 Power Supply AC Adaptor RS232 Com Port HDMI Out USB 2.0 (x2) VGA Out Mic / Line In Gigabit Ethernet Line Out WIFI Antenna (OPTIONAL) 2.6: Carousel 220 - rear view. IGURE 2 Hardware...

  • Page 17: Carousel 220 - Player

    2.6 Carousel 220 - Player A Carousel 220 - Player ships with the following parts: Carousel 220 - Player TV Input (optional external box) Power supply Power cable Mounting feet See section 2.5.1 on page for physical and electrical properties.
  • Page 18 S-Video In Cable / Antenna Composite In USB 2.0 to Carousel Audio Left In Power Supply AC Adaptor Audio Right In 2.7: Carousel TVI - front and rear view. IGURE 2 Hardware...

  • Page 19: Hardware Quick Start

    flat and slide them precisely into the rack rails. This is a job that is best accomplished with two people. Carousel Server and 300R Chassis : The Server and 300R chassis only need to be mounted using the front ears 220 Chassis : The 220 chassis ship with mounting brackets that can be mounted to either side of the chassis using the included screws in one of two positions.

  • Page 20: Powering Up The Server

    To stop it, click the Cancel button when the Carousel splash screen appears. If you hear a loud constant tone when you boot up the Carousel Pro, verify that you have connected power to both of the onboard power supplies.

  • Page 21: Setting The System's Time

    Click on the Time Zone tab to reveal the window shown in figure page Select your time zone from the list. It is important that you set the time zone for all servers and Carousel Players..useful when joining it to a domain. . .
  • Page 22 3.1: This is the TCP/IP IGURE settings dialog in Windows. 3 Hardware Quick Start...

  • Page 23: Installing Carousel Players

    Note that you will need to point this server at the main Carousel Server. To do this, start the display engine, click on the Configure. . . button and enter the IP address into the Server field located in the Carousel Server Settings are of the Configuration screen.
  • Page 24 3.3: The Carousel IGURE display engine configuration screen. 3 Hardware Quick Start...

  • Page 25: Software Quick Start

    4.1 Prerequisites Before you begin the quick start, be sure to have completed the following items. Step 1: The Carousel server is plugged in and powered on as described in sec- tion 3.1.3 on page 20. Step 2: The server is connected to your network, and has an IP address as described in section 3.2.1...

  • Page 26: Step 1: Creating Zones

    For suggestions and guidance, see Carousel: The Manual. To create a zone, navigate to the main menu of Carousel and click on the Configure button. Click on the Zones option in the resulting Carousel Configuration window.
  • Page 27 4.2: Carousel Zone Configuration. IGURE 4.3 Step 1: Creating Zones...

  • Page 28: Step 2: Creating Channels

    (details, of course, are in the Carousel manual). For now, we want to simply add our zone to the channel. We can do this in the Channel Layout screen (shown in figure on the facing page).
  • Page 29 To finish up, click the Save button to save your layout, and close the Carousel Configuration window. You will be taken back to the Carousel main menu. Now we have a zone on a channel, but we still do not have any content on the system.

  • Page 30: Step 3: Adding Media

    Since Carousel will scale media to fit inside a zone, it is important to upload media that isn’t wildly different in size from your zone, otherwise the media might look distorted.
  • Page 31 4.7: Confirming the IGURE upload. Repeat this process to upload backgrounds into your system by browsing to the backgrounds folder instead of the templates folder. 4.5 Step 3: Adding Media...

  • Page 32: Conclusion

    In this chapter, we have created a zone and a channel, added the zone to the channel, and added some media to the zone. At this point, Carousel is ready for use. Feel free to start creating and managing bulletins on your new...

  • Page 33: Registration And Warranty

    5.1 The Basics: An Introduction To What is Included With Your Registration Tightrope Media Systems is pleased to continue its decade long tradition of providing excellent support at no charge. This means that when you register your customer information, every product purchased on Tightrope’s price list comes with free support for the life of the product.

  • Page 34: Privacy Policy

    5.1.2 Privacy Policy Tightrope Media Systems will never divulge your personal or company information to any third party without your prior approval, unless required to do so by law. From time to time, Tightrope may use contact information to contact existing customers about upgrades, new products or relevant information and news about their system.
  • Page 35 Please see the notes on data loss later in section on page 39. Support Due to or on Third Party Software : Tightrope Media Systems may, at its option, deny support for any system which has been modified without prior written approval.

  • Page 36: Training Options

    Upgrades for 3rd Party Software : Tightrope explicitly excludes software included with the product that is not the intellectual property of Tightrope Media Systems, such as, but not limited to, the operating system or database engines. Installation Charges : This warranty does not include installation support. Factory or reseller...

  • Page 37: Disclaimer Of Unintended Consequences

    Tightrope Media Systems authorized reseller. Contact Tightrope Media Systems for further details. 5.3.1 Disclaimer of Unintended Consequences Tightrope Media Systems is not liable for any damages or loss of any kind resulting from the use of its licensed software. 5.3.2 Product Support and End Of Life...

  • Page 38: Important Limitations To The Hardware Warranty

    (including, but not limited to, upgrades and expansions) performed by anyone who is not a representative of TRMS or an Authorized Tightrope Media Systems Dealer; (5) to a Product or part that has been modified to alter functionality or capability without the written permission of TRMS;...

  • Page 39: Obtaining A Return Merchandize Authorization (Rma)

    Tightrope is not liable for losses or damages of any kind resulting from the loss of customer data during repair, upgrade or installation proce- dures. By choosing to send equipment to Tightrope Media Systems with an RMA number, the customer agrees to hold Tightrope Media Systems harmless for any damages that result from a loss of data, or any un- intended transfer of data to a third party.

  • Page 40: Software License

    Tightrope Media Systems labeled hardware, on disk, in read only memory, on any other media or in any other form (collectively the “TRMS Software”) are licensed, not sold, to you by Tightrope Media Systems, Incorporated (“TRMS”) for use only under the terms of this License, and TRMS reserves all rights not expressly granted to you.

  • Page 41: Permitted License Uses And Restrictions

    6.0.3 Permitted License Uses and Restrictions TRMS Cablecast and Carousel System License : This License allows you to install and use one copy of the TRMS Cablecast and Carousel System Licence (the “TRMS Server Software”) on a single TRMS-labeled computer at a time. You agree not to install, use or run the TRMS Software on any non-TRMS-labeled computer, or to enable others to do so.
  • Page 42 as and only to the extent permitted in this License, by applicable licensing terms governing use of the Open-Sourced Components, or by applicable law, you may not copy, decompile, reverse engineer, disassemble, modify, or create derivative works of the TRMS Software. THE TRMS SOFTWARE IS NOT INTENDED FOR USE IN THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT...
  • Page 43 delivered by TRMS to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of original retail purchase. Your exclusive remedy under this Section shall be, at TRMS’s option, a refund of the purchase price of the product containing the TRMS Software or replacement of the TRMS Software which is returned to TRMS or a TRMS authorized representative with a copy of the receipt.

  • Page 44: Third Party Acknowledgements

    or of incidental or consequential damages, so this limitation may not apply to you. In no event shall TRMS’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00).
  • Page 45 tation for the TRMS Software, and your use of such material is governed by their respective terms. Certain software libraries and other third party software included with the TRMS Software are free software and licensed under the terms of the GNU General Public License (GPL) or the GNU Library/Lesser General Public License (LGPL), as the case may be.

  • Page 46: System Assurance

    Tightrope will make every effort to accommodate older hardware, but often this will result in a limitation in the software’s capability. For example, Carousel received a new display engine in release 5 that was not compatible with older hardware. A special mode was added to the new display engine that accommodated older hardware, but it limited the types of transitions that could be used.

  • Page 47: Gold Assurance Contracts

    The toaster oven plug-in may be purchased for that Carousel Solo, but it would not be considered part of the free upgrades that the contract holder would receive if the Carousel Solo software underwent a new revision.

  • Page 48: Extended Hardware Warranty

    7.2.4. 7.2.2 Extended Hardware Warranty Gold Assurance extends the hardware warranty under the standard terms Tightrope Media Systems Hardware Warranty, covered in section page 37. In addition to the extension of coverage, priority will be given to the servicing of equipment under the Gold Assurance contract.

  • Page 49: Length Of Contract

    When a system is purchased, the end user may purchase up to three (3) years of System Assurance. The start of the contract begins the day of shipment from Tightrope Media Systems. Furthermore, when purchased with a new system, ninety (90) additional days are added to the end of the System Assurance contract.

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