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Summary of Contents for Mocet IP3092-D
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Page 1: User Manual
MOCET Communicator IP3092-D/ IP3092L-D / IP3092-DE / IP3092L-DE User Manual Copyright © 2014, All Rights Reserved. Ver: R05 D/C: 103-0326... - Page 2 MOCET Communicator DECT IP3092D Series User Manual FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause interference to radio communications. This equipment as been tested and found to...
- Page 3 MOCET Communicator DECT IP3092D Series User Manual trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen. Never spray the phone with any cleaning product whatsoever. Take care not to scratch the LCD screen. The IP phone is designed to work in temperatures from 5...
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Page 4: Table Of Contents
MOCET Communicator DECT IP3092D Series User Manual Table of Content ABOUT THIS MANUAL....................7 INTRODUCTION.......................7 1.1......................... 8 OMMUNICATOR EATURES 1.2..................... 9 PERATING ODES AND EQUIREMENTS 1.3........................9 ARDWARE NSTALLATION 1.3.1. Set Up the Communicator: ..........................10 1.3.2. Connect the Power: ............................10 1.3.3. - Page 5 MOCET Communicator DECT IP3092D Series User Manual 4.3..........................39 EJECTING A 4.4....................40 NDING OLDING ESUMING A 4.5......................40 UTE AND MUTE A 4.6........................40 EDIALING A UMBER 4.7..................... 40 ETTING UP A ONFERENCE 4.8.
- Page 6 MOCET Communicator DECT IP3092D Series User Manual 9.1......................64 OGIN TO THE WEB INTERFACE 9.2...................... 65 HANGING THE ASSWORD 9.3..............65 IEWING HONE NFORMATION ON NTERFACE 9.4......................66 ONFIGURING HONE ETTINGS 9.5....................68 ANAGING ROGRAMMABLE 9.6.
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Page 7: About This Manual
(such like * auto-attendant, etc.) for DECT handset users. Two fast Ethernet ports on IP3092-D and IP3092L-D models allow you to connect your computer as a pass-through to your network, requiring only one Ethernet to your... -
Page 8: Communicator Features
MOCET Communicator DECT IP3092D Series User Manual switch or router for both, while IP3092-DE and IP3092L-DE models support Gigabit Ethernet higher speed connectivity. The following table shows the main differences among the Communicator DECT Models: Communicator Model IP3092-D IP3092-DE IP3092L-D... -
Page 9: Operating Modes And Requirements
IP Commander mode… where the user can make and receive calls using the MOCET™ Commander™ App, available from the Apple™ app store The Communicator is configured by default in iPad App mode. When operating in iPad app mode, the iPad is connected to internet via iPad built-in WiFi and run with general social medial communication apps or other vendors’... -
Page 10: Set Up The Communicator
MOCET Communicator DECT IP3092D Series User Manual and an Ethernet cable. Please check on the Communicator and proceed with the following sections of this User Manual. 1.3.1. Set Up the Communicator: Unpacking the package box; place the Communicator on the table and turn its stand to a proper angle (say 45 degree, please see Figure 1). -
Page 11: Booting Up
MOCET Communicator DECT IP3092D Series User Manual Then plug in the other end of power adaptor to an AC power outlet. The LEDs on the Communicator will illuminate momentarily and then the Communicator will boot. Figure 2. The Back Panel of the Communicator and How To Connect 1.3.3. -
Page 12: Setup Dect Handset Connection
Note: 1. you do not need to connect the Communicator to your network if do not intend to use the MOCET IP Commander app to connect to a VoIP service or IP PBX. 2. For better IP Commander App performance, it is highly suggested to connect iPad WiFi to an stable less traffic AP (Wireless Access Point) and make sure this AP is located in the same network subnet of wired Ethernet LAN. -
Page 13: I/O Port Functions
Description of I/O Port iPad Docking Port Apple connector for iPad on the front shell IP3092-D / IP3092-DE: with Apple 30-pin connector IP3092L-D / 92L-DE: with Lightning 8-pin connector Handset Port RJ9 jack for attaching handset with curly phone cord... - Page 14 MOCET Communicator DECT IP3092D Series User Manual Micro SD Card Port For Communicator local use only (upgrade image, configure, voice mails, melody, IVR greeting, etc. USB 2.0 Host Port For Communicator local use only: Allows to support memory, keyboard and peripheral device to be connected to the Communicator.
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Page 15: Communicator Key Functions
MOCET Communicator DECT IP3092D Series User Manual Figure 6. I/O Ports on Back Shell and Sides 1.4.2. Communicator Key Functions Description Press this key to make an emergency call whether the iPad is attached or not; requires subscription to VoIP service or Hotline connection to an IP PBX. -
Page 16: Led Function Description
MOCET Communicator DECT IP3092D Series User Manual Volume control keys to adjust volume of Handset Receiver, Handset DTMF output, Handset Ring output, Headset Receiver, Headset DTMF output, Headset Ring output, Speakerphone output, Speakerphone DTMF output and Speakerphone Ring Volume Rocker output 1.4.3. -
Page 17: Getting Start
MOCET Communicator DECT IP3092D Series User Manual Getting Start At first time when you unpack the IP3092 Communicator package, please follow the following steps to power on the machine, install IP Commander and start up the VoIP function in your IP3092-D series Communicator. -
Page 18: Inserting Ipad Into Apple 30-Pin Or 8-Pin Lightning Connector
MOCET Communicator DECT IP3092D Series User Manual requires an application you do not have” and “Would you like to install it from App store?” Please press the “Yes” button, the iPad will take you to the app store to download the IP Commander app and then you can install it in your iPad. - Page 19 MOCET Communicator DECT IP3092D Series User Manual The Communicator supports Bluetooth 2.1 EDR and the A2DP audio profile for a wireless connection to the iPad’s audio system. You can pair your iPad, iPhone or another mobile phone to the Communicator by using the Bluetooth discovery process on your device to find and pair it to the Communicator.
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Page 20: Using Other Ipad Apps With The Communicator
MOCET Communicator DECT IP3092D Series User Manual 2.2.4. Using Other iPad apps with the Communicator iPad Movie, HBO Go, Youtube and other video apps After inserting the iPad into the Communicator, the audio from the iPad Movie app, HBO Go and other video apps will play by default on the Communicator Speaker. You can switch to the headset or Handset just by pressing the appropriate key. - Page 21 MOCET Communicator DECT IP3092D Series User Manual FaceTime, Skype and other Social Networking apps Many users like to run social networking and communications apps, like FaceTime Skype , Hookflash™ and other apps on their iPads. The Communicator’s high quality audio system greatly enhances the user experience for voice and video calls. Your calls with sound better, regardless of whether the app supports narrow-band or wide-band audio.
- Page 22 MOCET Communicator DECT IP3092D Series User Manual Apps that do not use the Apple 30-pin or 8-pin lightning connector for audio Some popular apps including Apple FaceTime, Hookflash and Counterpath Bria(*standard version) for iPad do not support audio through the 30-pin or 8-pin lightning connector.
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Page 23: Ip Commander Overview
MOCET Communicator DECT IP3092D Series User Manual 2.3. IP Commander Overview When the IP Commander app runs, you can see the Commander’s screen layout as follows: Menu control: Phone function is the default page. Line/Call display area for phone operation. -
Page 24: Running The Ip Commander App
Commander will be displayed as follows: 2.3.2. Settings To use the VoIP feature of the IP3092-D Communicator and IP Commander, you should consult your administrator or service provider to help configure the SIP account or provide you with the necessary account information. These vary from service provider to service provider, so be sure to request enough help to configure the Communicator properly. -
Page 25: Audio System Control
MOCET Communicator DECT IP3092D Series User Manual Then you can configure the rest of the user level settings. For detailed explanations of the network and line settings, please refer to Chapter 3 – Basic Phone Settings. 2.3.3. Audio System Control For the first time when you start the IP Commander, you may need to configure the audio system control. - Page 26 MOCET Communicator DECT IP3092D Series User Manual Select “Audio System Control” sub-command Commander Enable The first command “Commander Enable” is used to enable or disable the IP Commander on your iPad. If you set the “Commander Enable” on, a dialog box (see below picture) will be...
- Page 27 MOCET Communicator DECT IP3092D Series User Manual Auto 1. Commander Setting the audio system control at “Commander” mode, the VoIP phone will take the privilege to use the audio system. For example, when you are listening music, at the same time, an incoming call is coming;...
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Page 28: Basic Phone Setting
MOCET Communicator DECT IP3092D Series User Manual Basic Phone Setting This Chapter will describe how to operate the VoIP phone of the Communicator using the Commander app, which is available on the Apple app store. Before the operation, please make sure the VoIP account is properly configured the Communicator is registered to the SIP server or IP PBX successfully. -
Page 29: Communicator Hard Keys
MOCET Communicator DECT IP3092D Series User Manual Press to see list of Missed, Answered and Call Logs Dialed calls Press to configure user or administrator Settings settings Press to display an overview of how of the Information Communicator is configured... -
Page 30: Ip Commander Function Keys And Buttons
MOCET Communicator DECT IP3092D Series User Manual 3.2.2. IP Commander Function Keys and Buttons Description Use the keypad to dial the phone number or SIP URL. The LCD window displays the number or URL you enter. See screen below Note: You may use the soft-key to delete the last digit. -
Page 31: Screen Icons
MOCET Communicator DECT IP3092D Series User Manual 3.2.3. Screen Icons The following table describes the icons that may display on the IP Commander screen Phone Status Icons Page 31... -
Page 32: Common Terms
MOCET Communicator DECT IP3092D Series User Manual Line Status Icons 3.3. Common Terms To use the Communicator, you need to follow some conventions that we will mention in this manual. In the following descriptions, we will introduce some common terms for your understanding. -
Page 33: Registration
MOCET Communicator DECT IP3092D Series User Manual four calls simultaneously. This allows the user to place one call on hold and talk to the other person in another call on the same Line. Therefore, the Communicator is said to support multiple call appearances. -
Page 34: Configuring Your Ip Phone
MOCET Communicator DECT IP3092D Series User Manual 3.4. Configuring Your IP Phone The Communicator must be configured for the hosted SIP service or IP PBX before operation. The phone is usually pre-configured by the administrator or hosted SIP service provider. For an advanced or experienced user, you may refer to the Communicator Administrator Manual for full information on how to configure all the settings of the Communicator. -
Page 35: Phone Setting
MOCET Communicator DECT IP3092D Series User Manual 6. A Line Setting menu is displayed as follows. Please fill out the configuration data into the setting table. These data should be provided by your administrator or ISP/ITSP service provider. Note: The data filled in this field is the phone number used to dial the voicemail system. - Page 36 MOCET Communicator DECT IP3092D Series User Manual Call Features You may put your IP phone in DND mode, Auto Answer mode, or Call Waiting mode by enabling or disabling the Call Features buttons: 1. Select “Settings” command from the main menu.
- Page 37 MOCET Communicator DECT IP3092D Series User Manual configuration of Communicator web interface), then the Communicator will terminate the first call, and dial the second hotline number out. The round robin will be continued among these 3 hotline numbers until a call is answered, or the hotline call is cancelled.
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Page 38: Basic Call Features
MOCET Communicator DECT IP3092D Series User Manual Basic Call Features The IP Commander supports each SIP line with 2 simultaneous calls. However, only one call can be active at one time. The active call is the one you are using to speak or listen to. -
Page 39: Answering A Call
MOCET Communicator DECT IP3092D Series User Manual Operation Description Pick-up the handset or press the speaker key, press the available line You will hear a dial tone. Line Number Use the keypad to dial the phone number or use iPad soft keyboard to dial SIP URL. -
Page 40: Ending/Holding/Resuming A Call
MOCET Communicator DECT IP3092D Series User Manual 4.4. Ending/Holding/Resuming a Call When a call is in connected state, you can end a call by: Using the handset Using the speakerphone Using a headset Pressing “Drop” soft-key... -
Page 41: Transferring A Call
MOCET Communicator DECT IP3092D Series User Manual Press the Conference ( ) key from the IP Commander to set up a 3-party conference. In below case, we setup a 3-way conference call among local phone and the phone numbers #2109 abd #2120. -
Page 42: Forwarding A Call
MOCET Communicator DECT IP3092D Series User Manual During an active call, press the Transfer ( ) function key from IP Commander When you hear the dial tone, you may call the third party from IP Commander’s soft dial keypad Wait for the third party to answer the call. -
Page 43: Programmable Keys Setting
MOCET Communicator DECT IP3092D Series User Manual To configure the call block, please follow the following steps: Select “Settings” command from the main menu. Select “Line Settings (User Level)” from the sub-command area Select “Line X” (X = 1 ~ 4) from the sub-command area. - Page 44 MOCET Communicator DECT IP3092D Series User Manual Option Name Function Do Not Disturb Enable/disable DND feature. Lock this IP phone. Once the phone is locked, you need a Lock IP-Phone password to un-lock it. The default password is “1234”. Speed Dial Speed dial configured numbers.
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Page 45: User Customization
MOCET Communicator DECT IP3092D Series User Manual 4.12. User Customization The IP Commander provides 12 wallpapers to allow you to change the background of your IP Commander. To change the wallpaper, please follow the following steps: Select “Settings” command from the main menu. -
Page 46: Reboot Communicator
MOCET Communicator DECT IP3092D Series User Manual your iPad and Communicator must be on the same network and they must be connected properly. Please contact your system administrator or service provider for assistance if you encounter any difficulty. To access the Communicator web interface from Commander: Select “Settings”... -
Page 47: Dect Handset Operation
MOCET Communicator DECT IP3092D Series User Manual DECT Handset Operation Communicator IP3092D series models include a DECT Base Station inside which supports DECT GAP and CATiq-2.0 compatible handsets. Up to five handsets can be supported on the DECT-enabled Communicator. These handsets can make and receive calls from the VoIP service if configured to do so. -
Page 48: Ect Handset Deregister
MOCET Communicator DECT IP3092D Series User Manual Press “Enter Register Mode” to enter Register mode DECT Handset 1 registered successfully 5.2. DECT Handset Deregister When you want to remove the registration of a DECT handset, you just enter the “DECT Handset Status” page by following the steps described in Section 5.1, then press “Deregister”... -
Page 49: Intercom Call
MOCET Communicator DECT IP3092D Series User Manual 5.3. Intercom Call After the DECT handsets are all registered to the Communicator DECT successfully, the Communicator DECT base station and the DECT handsets are organized as a mini PBX system that can support up to 4 SIP trunks witth 1 base wired phone extenstion and 5 DECT extensions. -
Page 50: Paging Dect Handset
MOCET Communicator DECT IP3092D Series User Manual Please refer to you DECT handset user manual to learn how to make an intercom callfrom a DECT handset to base handset or another DECT handset. 5.3.3. Paging DECT Handset Communicator DECT base provides paging function to page a registered DECT Handset. -
Page 51: Did Setting
MOCET Communicator DECT IP3092D Series User Manual 5.4.1. DID Setting If a SIP line has no DID, Hunting group, or Ring group setting, an incoming call from this SIP trunk will ring all the handsets including base handsets and all DECT handsets. -
Page 52: Hunting Group & Ring Group Settings
MOCET Communicator DECT IP3092D Series User Manual 5.4.2. Hunting Group & Ring Group Settings You may configure a hunting group or ringing group for a SIP line thus an incoming call can ring several handsets at the same time or in hunting sequence, the setting... -
Page 53: Outgoing Call Configuration
MOCET Communicator DECT IP3092D Series User Manual Select Handsets for Line 1 Ring or Hunting Group 5.5. Outgoing Call Configuration The Communicator’s DECT base station allows each DECT handset to make an outgoing call via preferred SIP lines. Its benefit is to let different person can share the same Communicator DECT system but use different SIP line for individual billing. - Page 54 MOCET Communicator DECT IP3092D Series User Manual Assign SIP line priority for each Handset Page 54...
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Page 55: Voicemail Box In Mini-Pbx
MOCET Communicator DECT IP3092D Series User Manual Voicemail box in mini-PBX An internal voicemail box is created for the DECT system in the Communicator. All the extensions including base and DECT handsets share the same voicemail box in the embedded mini-PBX. The voicemail box allows a caller to leave a message if a person is not available at the extension. - Page 56 MOCET Communicator DECT IP3092D Series User Manual You may read the left voice messages by dialing in the voicemail box from both base handset and any one of DECT handsets. From base handset, you may dial in the voicemail box by just following Section 4.1: ...
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Page 57: Record Greeting Message
MOCET Communicator DECT IP3092D Series User Manual 6.3. Record Greeting Message You may record a special greeting message to the the voicemail box so. You Just follow the procedures described in previous section to dial in the voicemail box, then follow the IVR’s prompt to do the recording operation. -
Page 58: Contacts
MOCET Communicator DECT IP3092D Series User Manual Contacts In IP Commander, you can maintain two different contact lists. The first contact list is a dedicated address book used by IP Commander. This address book is belongs to IP Commander’s own database which not shared with other iPad apps. The second contact list is to use the standard iPad Contacts that is shared by other iPad apps. -
Page 59: Edit A Contact
MOCET Communicator DECT IP3092D Series User Manual 7.2. Edit a Contact To edit a contact existed in the Contact list: Select “Contacts” command from the main menu. Select “All Contacts” tag from the sub-command area Select the contact that you want to edit. Then the detailed information of this... -
Page 60: Delete A Contact
MOCET Communicator DECT IP3092D Series User Manual 7.3. Delete a Contact To delete a contact existed in the Contact list: Select “Contacts” command from the main menu. Select “All Contacts” tag from the sub-command area Select “Edit” command at the top side of sub-command area Select the contacts that you want to delete Select “Delete”... -
Page 61: Make A Call To A Contact
MOCET Communicator DECT IP3092D Series User Manual Select “Group” tag from the sub-command area Select the Group that you want to add contacts Select “+” command at the top right side of sub-command area, then all the available contacts are displayed in the table. -
Page 62: Call Logs
MOCET Communicator DECT IP3092D Series User Manual Call Logs In IP Commander, there are three call logs: Answered Calls Dialed Calls Missed Calls Select “Call Logs” command from the main menu, you can see these three call logs in the screen. -
Page 63: Add A Log To Contacts List
MOCET Communicator DECT IP3092D Series User Manual A sub-command menu will be pop-up for you to select the optional commands, they are “Dial from Call Log” and “Add to Contact” Select “Dial from Call Log” to re-dial the phone number. -
Page 64: Advanced Features
MOCET Communicator DECT IP3092D Series User Manual Advanced Features Chapter 2: Getting Start describes the steps used to customize the Communicator from the IP Commander app menus. However, there are many advanced features that can be configured by using the Communicator’s web user interface. This chapter provides instructions for using these features. -
Page 65: Changing The User Password
MOCET Communicator DECT IP3092D Series User Manual Enter the correct Username and Password information into the dialog box and press Note: The default Username is “user” and the default Password is “1111” and the default network settings are: Default IP address: 192.168.1.10... -
Page 66: Configuring Phone Settings
MOCET Communicator DECT IP3092D Series User Manual “Registration State” will be marked “Registered” with green text. “Unregistered” will be marked with red text. 9.4. Configuring Phone Settings Phone Settings enables you to configure private settings for phone. Select the Phone tab of the web user interface to begin configuration. - Page 67 MOCET Communicator DECT IP3092D Series User Manual Setting Description Headset mic Set the input level of the headset microphone Headset speaker Set the output level of the headset speaker Ring volume Set the output level of the ring Tone type...
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Page 68: Managing Programmable Keys
MOCET Communicator DECT IP3092D Series User Manual Setting Description Programmable key Please refer to section 5.5 Managing Programable Keys settings 1-16 Enable MWI LED flash Toggles MWI LED blinking or solid display Enable MWI popup Toggles MWI message on display... -
Page 69: Configuring Sip Line Settings
MOCET Communicator DECT IP3092D Series User Manual Setting Description Shared line appearance Enables phone to be monitored using BLF feature (SLA) Asterisk parking number Park a call on Asterisk IP PBX; contact administrator or service provider for more information Asterisk parking slot Park location on Asterisk IP PBX;... -
Page 70: Configuring System Settings
MOCET Communicator DECT IP3092D Series User Manual Setting Description Line enable Enable or disable a configured SIP line Line shared Enable or disable ability to monitor this SIP line Always call forwarding Enable or disable and set forwarding number for all calls... - Page 71 MOCET Communicator DECT IP3092D Series User Manual Setting Description User name Set user name User password Set user password Auto daylight savings time Enable auto DST setting (DST) Daylight savings time (DST) Enable manual DST setting Starts on DST start date...
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Page 72: Phone Firmware Upgrade
MOCET Communicator DECT IP3092D Series User Manual 10. Phone Firmware Upgrade The Communicator supports several different ways to update its firmware (please refer to the table below). This is for system administrators or service providers. End users normally do not have to upgrade firmware by themselves. Please contact your Administrator or service provider for assistance. -
Page 73: Using Usb Devices With Your Phone
MOCET Communicator DECT IP3092D Series User Manual 11. Using USB Devices with Your Phone The Communicator can support various accessories on the USB port including keyboards, WiFi adaptors, and memory devices. 11.1. USB Keyboard When attached, a USB keyboard can be used to operate the various features of the Communicator including the IM feature of IP Commander 11.2. -
Page 74: Troubleshooting
MOCET Communicator DECT IP3092D Series User Manual 12. Troubleshooting Symptom Remedy Communicator does not work • Make sure that the power adaptor is properly connected to the Communicator and the wall outlet; • Make sure the Ethernet cable is properly connected between the Communicator and the LAN or Internet router;... -
Page 75: Glossary
MOCET Communicator DECT IP3092D Series User Manual 13. Glossary 13.1. Acronyms Anonymous Call Auto-Provisioning Server B2BUA Back to Back User Agent Certificate Authority Caller ID CODEC Coder and Decoder of Voice Comfort Noise Generation Calling Party Control Customer Premises Equipment... -
Page 76: Terminology
MOCET Communicator DECT IP3092D Series User Manual 13.2. Terminology 10/100BASE-T It is a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire. - Page 77 MOCET Communicator DECT IP3092D Series User Manual Customer The only part of the telecommunications system that the customer Premise comes into direct contact with. Example of such pieces of equipment Equipment are: telephones, key systems, PBXs, voicemail systems and call accounting systems as well as wiring telephone jacks.
- Page 78 MOCET Communicator DECT IP3092D Series User Manual G.723.1 6.4/5.3 kbps MP-MLQ codec (low quality, low bandwidth, high processor load due to the compression) G.726 40/32/24/16 ADPCM codec (good quality, medium bandwidth, low processor load) G.729 8 kbps ACELP codec (medium quality, low bandwidth, high processor...
- Page 79 MOCET Communicator DECT IP3092D Series User Manual Network Address Translation: A network capability that enables a houseful of computers to dynamically share a single incoming IP address from a dial-up, cable or xDSL connection. NAT takes the single incoming IP address and creates new IP address for each client computer on the network.
- Page 80 MOCET Communicator DECT IP3092D Series User Manual RTP/RTCP Real-Time Protocol/Real-Time Control Protocol(RTP / RTCP) : IETF specifications for audio and video signal management. Allows applications to synchronize and spool audio and video information. RTP (Real Time Protocol) is specifically concerned with the...
- Page 81 MOCET Communicator DECT IP3092D Series User Manual VoIP Voice Over Internet Protocol: VoIP is based on the principal of transmitting digitized voice packets over networks. Basically, VoIP consists of converting voice signals into streams of digital packets and sending those packets of data through an IP-constructed network environment.
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