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Service Software Instructions
Nokia Customer Care
If you try to install an older version (for example, downgrade from a15_2004_24_7_55 to
a14_2004_16_4_47), installation will be interrupted.
Figure 5 Installation interrupted
Always follow the instructions on the screen.
Uninstalling Phoenix
Context
You can uninstall Phoenix service software manually from the Windows Control Panel.
Steps
1. Open the Windows Control Panel and choose Add/Remove Programs.
2. To uninstall Phoenix, choose Phoenix Service Software → Change/Remove → Remove .
Figure 6 Remove program
The progress of the uninstallation is shown.
Issue 1
Company Confidential
Page 3–9
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