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HyperSound CLEAR 500P User Manual

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HYPERSOUND CLEAR™ 500P
USER GUIDE
OPERATING INSTRUCTIONS

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Summary of Contents for HyperSound CLEAR 500P

  • Page 1 HYPERSOUND CLEAR™ 500P USER GUIDE OPERATING INSTRUCTIONS...
  • Page 2 HyperSound Hearing Solutions at 888.496.8001. INDICATION FOR USE HyperSound Clear is indicated for use as a group hearing aid used to communicate simultaneously with one or more listeners with or without hearing loss and with or without the use of...

  • Page 3: Table Of Contents

    12 Connect the audio input to the selected audio sources. ® Determine the audio connections that are available to the HyperSound system 13 Connection Option #1 – Connect directly to the TV audio output 14 Connection Option #2 –...

  • Page 4: Important Safety Information

    If you are unable to adjust your hearing aid and you are experiencing any discomfort to your ears while listening to HyperSound Clear, please remove your hearing aids, step outside of the HyperSound sound zone, or discontinue use of the HyperSound Clear with your hearing aid.

  • Page 5: Hypersound ® Technology

    Because HyperSound speakers deliver sound precisely, less volume is necessary to deliver sound where it is needed. The HyperSound Clear solution enables you to set up an audio zone where a person with hearing loss usually sits to watch TV. The HyperSound speakers are directed toward that area.

  • Page 6: Items Included

    ITEMS INCLUDED Notes: The optical cables are shipped with a protective plastic cap on the ends. Remove the plastic cap before installing. The floor stand poles are only needed if you want to place the speakers on the floor. If you want to use floor stands see page 25.

  • Page 7: Setup

    ® HYPERSOUND SPEAKERS Place the HyperSound speakers on each side of the TV (if used) and point each speaker directly at the designated listening position. The supplied speaker cables are each 12 feet long, so place each speaker up to approximately 10 feet from the amplifier.

  • Page 8: Set-Up And Alignment

    SET-UP AND ALIGNMENT STEP 1: Set-Up Location If you have room to set the speakers on a shelf or entertainment center, set the speakers at least 3-5 feet apart on a level surface and at least 3 feet from the listener. Angle the speakers slightly in toward the seating position, as shown in the diagram.
  • Page 9 Have a test listener sit in a chair at that position. STEP 3: Angle the Speakers ® HyperSound audio is directional. Both speakers should be at an equal distance to the listener to achieve the optimal level and balance of sound. This means both speakers should be “toed in”...
  • Page 10 SET-UP AND ALIGNMENT Incorrect Speaker Placement Do not position the speakers facing each other. Position the speakers in front of intended listener. NEVER HOLD A SPEAKER UP TO YOUR EAR. MAINTAIN AT LEAST 18 INCHES DISTANCE BETWEEN THE SPEAKER AND ANY LISTENER. For the best audio experience, a listener must be at least 3 feet from the speakers and ideally should be 6 to 15 feet away.

  • Page 11: Connect The System Components

    CONNECT THE SYSTEM COMPONENTS ® CONNECT THE HYPERSOUND SPEAKERS AND THE POWER SUPPLY TO THE AMPLIFIER ® Connect the HyperSound speakers to the amplifier by plugging the supplied audio cables into the back of the amplifier and into the back of the speakers (if changing stands).

  • Page 12: Determine The Audio Connections That Are Available To The Hypersound

    (Toslink) inputs, a set of analog RCA inputs, and a 3.5 mm audio input on the front. Examine the available audio output connectors on your source components to determine the best method to connect the HyperSound amplifier. The following are generally the best connection options: Note: If an optical output is available we recommend using it to provide a higher quality signal.

  • Page 13: Connection Option #1 - Connect Directly To The Tv Audio Output

    (Note that some TVs do not output surround sound signals. When connected to these TVs, the HyperSound amplifier will be receiving stereo signals only and the signal at the optical output will also be limited to stereo.

  • Page 14: Connection Option #2 - Connect Directly To Your Audio Source(S)

    Connect the audio outputs from your sources (via either optical or RCA cables) to the inputs on the HyperSound amplifier. If your audio source(s) has an optical output, connect it to the optical input(s) as it can transmit a higher quality signal.

  • Page 15: Connection Option #3 - Connect Through An Av Surround Sound System

    It is possible that some adjustment in delay will be required to synchronize the sounds from two systems. If you hear an echo-like effect with the HyperSound audio, then see page 21 regarding Delay to synchronize the sound.

  • Page 16: System Operation

    SYSTEM OPERATION CONTROLS All the controls to configure and use your HyperSound Clear ™ unit are on both the front panel and remote control. FRONT PANEL CONTROLS REMOTE CONTROLS...

  • Page 17: Operation

    ACTIVE will appear on the display. During power-up sequence, this screen is shown with a bar filling up to show progress of system initialization. Once HyperSound is ready, ACTIVE is displayed. Note: An air bubble in the reflective surface of the speaker may occasionally form.
  • Page 18 “Standard” or “Bright” settings or use as low a volume as possible. VOLUME = 12 Mute – To silence the HyperSound Clear audio system, press the Mute button on the remote control. The front panel display will indicate MUTE ON. To resume HyperSound Clear listening, press the Mute button again.
  • Page 19 OPERATION Input select – The HyperSound Clear amplifier has 4 inputs: ™ two optical inputs on the back panel, the RCA analog input on the back panel, and the 3.5mm analog input on the front panel. You can cycle through those inputs by pressing the Input button on the remote control.
  • Page 20 OPERATION Menu Selectable Features Press the Center button of the 5 button Navigation panel on the front of the amplifier or the remote control to select and adjust other options. Use the Up/Down buttons on the front panel or remote control to navigate choices in the Settings menu.
  • Page 21 Delay – Audio and video equipment can introduce small delays in the audio and video. In some setups, it may be necessary to delay the audio coming out of the HyperSound speakers to synchronize it with the audio from the AV system or TV.
  • Page 22 These settings may have been programmed to your hearing loss profile and will be stored in the Personal EQ settings. Up to two individuals’ hearing profiles may be programmed into HyperSound Clear by your hearing care professional. Pressing Select when Equalizer...

  • Page 23: Getting The Most From Your Hypersound Clear System

    Although HyperSound Clear’s audio beam is narrow, sound may reflect from surfaces. Just like a mirror reflects light from a flashlight, HyperSound speakers reflect audio in a similar manner. It is important to understand that sound reflects from all hard surface materials, and will act differently when it hits other types of surfaces.

  • Page 24: Troubleshooting

    Temperatures below 10°C or above 40°C (50°F to 104°F) will decrease the output of the speakers and therefore it is recommended to avoid these conditions. If the above measures do not correct the problem, please contact Customer support by visiting http://hypersoundhearing.com support or call HyperSound Hearing Solutions at (888)496-8001. www.hypersoundhearing.com...

  • Page 25: Changing Stands

    They can be changed using the following instructions. CHANGING FROM TABLE STANDS TO FLOOR STANDS 1. Turn your HyperSound Clear system off. Disconnect the speaker wires from the speakers by loosening the two speaker connectors on the back of the speaker as shown.
  • Page 26 CHANGING STANDS 2. Remove the center screw on the back of the speaker using the supplied tool. 3. Remove the speaker from the stand and carefully set it aside.
  • Page 27 CHANGING STANDS 4. Remove the 2 screws on the side of the stand. 5. Remove the Table Stand bracket.
  • Page 28 CHANGING STANDS 6. Pull about 3 feet of additional speaker cable through the stand. It may be helpful to push the cord into the stand with one hand while pulling it out with the other. 7. Insert the cable through the supplied longer floor stand pole until it comes out the top.
  • Page 29 However, it is OK if you want to use one with a table stand and the other with a floor stand. 14. Place the speaker(s) in the desired location and turn your HyperSound Clear system back on. Remember to properly ™...

  • Page 30: International Warranty

    Limited One Year Warranty For HyperSound Clear™ Products Turtle Beach Corporation (“Turtle Beach”) warrants to the original end-user purchaser (“Purchaser”) that the HyperSound Clear™ product (“Product”) will be free from defects in material and workmanship for a period of one year from the date of purchase (“Warranty Period”) when used in accordance with...
  • Page 31 INTERNATIONAL WARRANTY of the Product with hardware, software or other products not provided by or specifically recommended by Turtle Beach or damage due to other causes that are not defects in materials and workmanship. THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS.

  • Page 32: Technical Specifications

    • Carrier frequency: Proprietary in range of 90 kHz • Modulation method: Proprietary patented and patent pending processing ® • Speaker Type: HyperSound proprietary, patented and patent pending film transducer ® HyperFit™/HyperSound system accuracy: • System equalization error is a composite error specification for the...

  • Page 33: Appendix

    Hearing Solutions, an operating unit of Turtle Beach Corporation, may result in increased EMISSIONS or decreased IMMUNITY of the HyperSound Clear 500P. The cables and transducers that should be used with the HyperSound Clear 500P are shown below. If replacements are needed contact HyperSound at http://hypersoundhearing.com/ support or call HyperSound Hearing Solutions at (888) 496-8001.
  • Page 34 The HyperSound Clear 500P is intended for use in the electromagnetic environment specified below. The customer or the user ™ of the HyperSound Clear 500P should assure that it is used in such an environment. Compliance Emissions test Electromagnetic environment – guidance...
  • Page 35 The HyperSound Clear 500P is intended for use in the electromagnetic environment specified below. The customer or the user ™ of the HyperSound Clear 500P should assure that it is used in such an environment. Immunity test IEC 60601 test level...
  • Page 36 RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the HyperSound Clear 500P is used exceeds the applicable RF compliance level above, the HyperSound Clear 500P should be observed to verify normal operation.
  • Page 37 500P is intended for use in an electromagnetic environment in which radiated RF disturbances are ™ controlled. The customer or the user of the HyperSound Clear 500P can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the HyperSound Clear 500P as recommended below, according to the maximum output power of the communications equipment.

  • Page 38: Translated Symbols, Caution Statements, Warning Conventions And Warning Messages

    ® • The HyperSound speaker (emitter) should only be connected to a HyperSound amplifier and the HyperSound amplifier should only be connected to HyperSound speakers. • The product and AC-DC power supply are for indoor use only and should not be used outdoors and should not be exposed to rain or moisture.
  • Page 39 If you are unable to adjust your hearing aid and you are experiencing any discomfort to your ears while listening to HyperSound Clear, please remove your hearing aids, step outside of the HyperSound sound zone, or discontinue use of the HyperSound Clear with...
  • Page 40 HyperSound amplifier. • This apparatus is not intended for use in an active medical, hospital or surgical environment. • Before making any connections to the HyperSound Clear ™ system, disconnect the unit from the power source. • For precise alignment of the audio beam(s), avoid placing speakers near strong air currents such as those generated by fans or air ducts.
  • Page 41 San Diego CA 92131 888-496-8001 www.hypersoundhearing.com © 2016 Turtle Beach Corporation (“TBC”). All rights reserved. HYPERSOUND CLEAR and the HyperSound logo are proprietary trademarks of TBC. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks are properties of their respective owners.

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