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Troubleshooting
If the Unit does not perform properly when operated as instructed in this User Manual,
check the following chart and all connections once before calling for service.
Power
No power
• Make sure that the AC outlet supplies the proper voltage, plug another
electrical appliance into the AC outlet to ensure that the AC outlet
operates normally.
• If a Power Failure occurs, Unplug the AC Power Cord for 1 minute to
allow the Unit to Reset Itself.
Remote
Remote Control Buttons or Remote itself does Not Work.
• Re-insert the Batteries with their Polarities (+/–) as indicated.
• When there is an Infrared-equipped device near this Unit, it may
interrupt the Remote Control Signal of this Unit.
• Make sure that Nothing is Blocking the Unit's Remote Control Sensor
and the Remote Control is Pointed at this Remote Control Sensor.
• Press and Hold any Key on Remote Control toward a Digital or Cell
Phone Camera. The Remote Control is working if you confirm a
Flashing Infrared Light through the Camera. Some Dual Camera Cell
Phones may have an IR Filter in one of the Cameras.
Universal remote control does not work properly.
• Refer to the User Manual of the Universal Remote Control for the
Philips code.
Picture
Power is On but No Screen Image.
• Check whether the Connection of the Antenna, Cable or Satellite Set-
top Box is Connected Correctly.
• Check whether All the Cables to the Unit are connected to the correct
Output Jack on your separate Device like Blu-ray Disc / DVD Recorder.
• Check if your computer is NOT in Sleep Mode when the Input Mode
of this Unit is in PC mode. Tap any Key on the Computer Keyboard to
Wake it up.
• Check if the correct Input Mode is selected by pressing
No Color
• Adjust Color in Picture settings.
Picture Poor, Sound OK.
• Electrical Interference from nearby appliances may affect Picture Quality.
• Adjust Contrast and Brightness in Picture Settings.
• For the Best Picture Quality, watch "High-Definition" wide screen
Programs. If the HD content is Not available, watch "Standard
Definition" Programs instead.
You see Noise or Trash on the Screen.
• When the capabilities of the Unit exceed the capabilities of the Digital
Broadcasting, the signal will be increased to match the capabilities of the
Display on the Unit. This may cause Noise or Trash.
Unusual picture appears and the TV does Not Operate.
• Press the Power button first. If it does not solve, follow the procedure
below
1 Press the buttons on the Remote Control in the order shown below.
►, ▲, ▼,
2 Unplug the AC Power Cord once, and wait for 1 minute, and then
plug it in again.
SOURCE.
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Picture & Sound
No picture or sound
• View other TV channels. The problem might be limited to the
Broadcasting Station or Weak Signal Strength.
• Unplug the AC Power Cord and wait for about 1 minute, then Plug the
AC Power Cord and turn On the Unit again.
• Channel installation must be completed when you Set Up the Unit for
the First time or Move it to a location where previously unavailable
channels are broadcast.
• The selected Program cannot be viewed by the Child lock setting.
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• The unit requires some kind of Input signal. An indoor antenna (VHF
/ UHF), an external antenna (VHF / UHF) or an RF coaxial cable from
your wall or cable/satellite box signal (HDMI, Component+Audio or
Composite [Video+Audio]) need to be connected to the unit.
Adjusted Picture or Sound settings are not effective every time the unit is
turned On.
• You must set to Home in Location.
• Otherwise, the settings you adjusted will not be memorized after the
unit goes into Standby mode.
You see a Distorted Picture or Hear an Unusual Sound.
• You may be getting NTSC TV signal (not HDTV signal) interference
from electrical appliances, automobiles, motorcycles or fluorescent lights.
• Try moving the unit to another location to see if this is the cause of the
problem.
Sound
No Sound, Distorted Sound or Incorrect Audio Sound is heard when using
the HDMI-DVI connections.
• Make sure that the Analog Audio signals from the HDMI-DVI device are
connected to the Analog Audio Input L/R jacks.
Sound Poor, Picture OK
• Check if the Audio Cable is connected into the Unit correctly.
You Switch to a Different Input and the Volume Changes.
• This Unit will Memorize the Volume Level from the last time you
adjusted it.
• If the Volume of the Sound from another Device is Higher or Lower,
then the Loudness will Change.
Child Lock
Forgotten PIN code.
• Enter "0711" to clear your password.
Screen
You Switch to a different Input and the Screen Size changes.
• This Unit will Memorize the Viewing Mode from the last time you used
those Particular Input Modes.
The Display image does not cover the Entire Screen.
• If you are using the unit as a PC monitor, make sure that Horizontal
position and Vertical position in Picture are set correctly.
• If you are watching TV or using the Composite Video, Component Video
or HDMI with 480i Input, press FORMAT repeatedly to switch various
screen modes.
Subtitles
No subtitles are displayed in the subtitle-supported program.
• Make sure subtitle display setting is set to Subtitles on.
Note(s)
• The LCD screen is manufactured to provide many years of useful life. Occasionally a
few non active pixels may appear as a fixed point of blue, green or red. This is Not to
be considered a Defect in the LCD screen.
• Some Functions are not available in Specific Modes, but this is Not a Malfunction. Read
the Description in this Manual for more Details on Correct Operations.
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English
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