Toshiba 32L221U User Manual page 95

Problem Solution
My TV's remote
• Make sure that there are no
control does
not control the
device.
• Depending on the device, all
• Make sure that the HDMI-CEC
• If you are trying to control the
• The device may not support this
The device does
• Make sure that the device is
not show up in
the list of CEC
• Make sure that the HDMI cable
devices.
• Make sure that the device is
• Make sure that the HDMI-CEC
• Make sure that the device is a
My device does
• Make sure that the HDMI-CEC
not turn off
when I turn off
my TV.
• Make sure that Auto Standby is
• The device may not support this
90
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
the buttons may not work.
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 58.
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Amplifier Control option is set
to On. See Turning Amplifier
Control on or off on page 59.
feature. See the documentation
that came with the device for
more information.
turned on.
is connected securely to your
TV and the device.
connected to your TV with an
HDMI cable.
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 58.
CEC device. See the
documentation that came with
the device.
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 58.
set to On. See Turning Auto
Standby on or off on page 59.
feature. See the documentation
that came with the device for
more information.
32" 720p / 55" 1080p 60Hz LED Google Cast™ TV
Problem
My TV does not
turn on when I
turn on my
device.
I cannot select
the Root Menu
option.
OR
The device's
root menu does
not open when
I select Root
Menu.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
www.tv.toshiba.com
Solution
• Make sure that the HDMI-CEC
Control feature is turned on.
See Turning HDMI-CEC Control
on or off on page 58.
• Make sure that TV Auto Power
is set to On. See Turning TV
Auto Power on or off
page 58.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
on