Gear4 AirZone Series 3 User Manual page 27

return Policy / Warranty Service
Warranty claims will only be valid when proof of purchase is supplied to Disruptive Limited to evidence
that the product was purchased from an authorised Disruptive Limited dealer and that the claim is within
one (1) year of purchase. To make a warranty claim you must first contact Disruptive Limited by email to
support@gear4.com stating your name, full postal address, contact telephone number, the name of the
product and its serial number, date and place of purchase and a detailed description of the problem you
are experiencing.
If the defect is covered by this warranty then you will be provided with an authorisation number and
instructions for return shipment. Where possible, you must send to Disruptive Limited the damaged or
defective product. The returned product MUST be accompanied by the original proof of purchase. We
highly recommend that you retain a copy of this proof of purchase for your records. Disruptive Limited
shall not be responsible for lost or damaged products during shipment. Any product returned without the
original proof of purchase will be returned without being examined or tested and such return shall be at
the customer's expense.
To avoid any additional charges, all returns and exchanges must include the original packing materials,
product box, all included accessories which may include, but not necessarily be limited to, power
adapters or power cords, connecting cables, remote controls, adapters, inserts, cards and instruction
manuals. The absence of any of the aforementioned items may mean that you incur a charge for their
replacement. Disruptive Limited shall not be liable for any indirect or direct consequential loss.
Contact details:
Disruptive Limited
Windsor House
Turnpike Road
High Wycombe
Buckinghamshire
HP12 3NR
United Kingdom
tel: +44 (0) 1494 435 530
e-mail: support@gear4.com
web: www.gear4.com
GEAR4 | Return Policy / Warranty Service
PG733US_AirZone_Series3_Manual_V1.0.indd 26 17/08/2012 16:54