Troubleshooting; Set-Up And Configuration Problems - D-Link DHP-501AV Quick Installation Manual

TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS

1. CAN I SECURE My POWERLINE NETWORK WITHOUT USING ANy SOFTWARE?
Yes the DHP-500AV features a push-button encryption technology to allow you to protect your
network easily. Please refer to the DHP-500AV Manual supplied on the CD-ROM for setup
instructions.
2. WHEN I PLUGGED IN My DEVICES, THEy WERE ABLE TO SEE EACH OTHER AND
CONNECT AUTOMATICALLy. WHAT IS THE SOFTWARE FOR?
By default, your DHP-500AV is configured to work out of the box once plugged in and connected
to your router. However the software allows you further options to check the quality of your
connection, secure your network, and manage the devices.
3. My NETWORK SEEMS TO BE PERFORMING SLOWER THAN EXPECTED. HOW CAN I
IMPROVE THIS?
PLEASE ENSURE THE FOLLOWING TO ENSURE BEST NETWORK PERFORMANCE.
- Plug the DHP-500AV's directly into a wall socket and not into a power strip since some power
strips have surge protectors that may block power line signals.
- If this is not possible, then try plugging the device/s into a different power strip that is less
populated.
- Check that there are no other interfering appliances plugged into the same power strip,
particularly mobile phone chargers or hair dryers as Powerline networks are very sensitive to
electrical interference.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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2011/1/18 下午 02:31:10