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Trouble shooting
1. Speaker will not turn on.
• Battery may run out and need to be charged. Please use the attached USB
cable to charge the speaker at least for one hour before restart it.
2. Speaker does not pair or connect to Bluetooth device.
• Make sure your Bluetooth device supports the A2DP protocol.
• Delete Inateck MarsBox from the Bluetooth list on your bluetooth device.
Then try pairing again.
• Before pairing, make sure neither Bluetooth device nor speaker connects
to other devices.
• Bluetooth range is up to 10 meters in open space. Your Bluetooth device
may be out of range. Try moving it closer to the speaker.
• Reset the speaker.
3. Intermittent connectivity or distortion would occur during the Bluetooth
play.
• Find out the possible sources of interference, make sure your Bluetooth
device and the speaker get away from the interference.
• Try to keep the possible jamming equipment away at a distance of 10
meters.
• Adjust the placement of Bluetooth device or Bluetooth speaker.
• Shut down any possible jamming equipment.
• Do not place the Bluetooth device or Bluetooth speakers on the top or
inside of metals.
Notes: Due to the characteristics of Bluetooth wireless technology, there
might be a delay between the Bluetooth transmitting device transmits a
signal to the Bluetooth receiving device.
4. No audio or poor sound comes from the speaker when connecting to Aux
source.
• Make sure the connected Aux device is on and playing.
• Decrease the volume level on the Aux device.
• Make sure the audio cable is firmly connected to the Aux IN speaker and
the source device.
• Try using a different Aux cable.
• Rather than connect to 4-pole stereo audio cable with Mic, please try
using 3-pole cable.
Other information
Safety information
Please take your time to follow the guideline carefully before using Inateck
products.
Built-in battery
• Do not dismantle, open or shred battery pack
5
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