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ESICAM HN11 Faq Manual

Outdoor network camera
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EsiCam HN11/HN03 Outdoor Network Camera
1.1) Record on TF card................................................................................................................ 2
1.2) Record on PC........................................................................................................................3
1.3) Record on FTP server...........................................................................................................3
2. How to record?................................................................................................................................ 4
2.1) Continuous record............................................................................................................... 4
2.2) Scheduled recording............................................................................................................4
2.3) Alarm recording...................................................................................................................5
3. How to find record file.................................................................................................................... 7
3.2) Find the video record that triggered by alarm...................................................................8
3.3) Find record files in SD card................................................................................................. 8
3.4) Find alarm video on Mobile phone:................................................................................... 9
4. How to set alarm........................................................................................................................... 11
4.1) Alarm on object missing................................................................................................... 11
4.2) Motion detection alarm....................................................................................................12
5. How to use pan tilt function to expand your view field............................................................... 15
5.1) Move direction.................................................................................................................. 15
5.2) Set preposition.................................................................................................................. 15
5.3) Cruise set........................................................................................................................... 15
5.4) Digital Zoom.......................................................................................................................18
5.5) IR ON/ Off.......................................................................................................................... 18
5.6) Set default preposition after power on........................................................................... 18
5.7) Set preposition on APP eyecloud on mobile phone........................................................21
6. How to adjust image direction...................................................................................................... 22
6.1) On PC client software eyecloud........................................................................................22
6.2) On Mobile phone App.......................................................................................................23
7. How to set wifi...............................................................................................................................24
7.1) Set wifi on PC client software eyecloud...........................................................................24
7.2) Wifi set on App eyecloud on mobile phone.....................................................................25
8. What is the use of registered cloud account? Must I use it?....................................................... 27
9. How to set E-mail alarm?.............................................................................................................. 27
10. How to install and connect the camera...................................................................................... 29
10.1 install on PC................................................................................................................... 30
10.2 Install on smart phone.................................................................................................. 31

Frequently Asked Questions

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Summary of Contents for ESICAM HN11

  • Page 1: Table Of Contents

    EsiCam HN11/HN03 Outdoor Network Camera Frequently Asked Questions 1. Where to store record files 1.1) Record on TF card........................ 2 1.2) Record on PC........................3 1.3) Record on FTP server......................3 2. How to record?..........................4 2.1) Continuous record....................... 4 2.2) Scheduled recording......................4 2.3) Alarm recording........................5...

  • Page 2: Where To Store Record Files

    1. Where to store record files There are 3 ways to store the recording files: 1.1) Record on TF card If you have installed TF card ( storage card) on your camera, you can record on card, it is 24hours continuously, loop recording ( new files will overwrite the old files when it is full), you can run PC client software “eyecloud”, go to menu by click Setting Gear--.>camera parameters-->SD record-->...

  • Page 3: Record On Pc

    1.2) Record on PC You can record the video on the specified path on your PC: run “eyecloud” on PC, Go to menu: Option-->storage, set the path on your computer to store the record files: You can choose the days you want to keep records on this path, and the recording length for each files.

  • Page 4: How To Record

    2. How to record? They are some ways to record: 2.1) Continuous record the record will go on continuously Click Setting gear-->record, choose enable recording, choose continuous recording,it will recording with non stop all days until the Max limit days you specify in the storage path set page above.

  • Page 5: Alarm Recording

    2.3) Alarm recording Click Setting gear-->alarm, choose “enable alarm”, click” add”, choose “ motion detection”， It will record after alarm is triggered.
  • Page 6 Select the alarm scheduler (week day & time it can alarm when motion is detected). Action after alarm: you can choose “video record”, or“sound”, or “take picture”, “go to preposition” , or “ “run program”...

  • Page 7: How To Find Record File

    3. How to find record file 3.1 ) Find the record files recorded in continuous recording and scheduled recording In the right bottom corner, click the setting icon “ video”, then you will have a search menu, choose the Date rang of the video files you want to find, click “ search”, then you will get a list of video files.

  • Page 8: Find The Video Record That Triggered By Alarm

    3.2) Find the video record that triggered by alarm In the right bottom corner of screen, click the setting icon “ alarm”, you will have a search menu: choose the Date rang of the video files you want to find, click “ search”, then you will get a list of video files.

  • Page 9: Find Alarm Video On Mobile Phone

    The video is 15 minutes for one file. It is recorded continuously on SD card and in loop recording mode.( the older files will be over written after sd card is full) 3.3.2) find record files in SD card by App on mobile phone: Choose video-->records--->...
  • Page 10 Click Home--->message center: Click on “ read time video” . You can find real time video recorded when the alarm is triggered:...

  • Page 11: How To Set Alarm

    4. How to set alarm 4.1) Alarm on object missing Click Option--->others, choose the alarm triggered delay time after object is missing, you also can choose “ sounds alarm after the image is missing” , this will make you can get alarm if one of your object is stolen.

  • Page 12: Motion Detection Alarm

    4.2) Motion detection alarm 4.2.1) Set alarm on PC client software Click Setting gear-->alarm, choose “enable alarm”, click” add”, choose “ motion detection”...
  • Page 13 Select the alarm scheduler (week day & time it can alarm when motion is detected). Action after alarm: you can choose “video record”, or“sound”, or “take picture”, “go to preset position” , or “ “run program”...
  • Page 14 You can click “ Test” to hear the alarm sound if you choose alarm action as “ sound”, the sound music file can be specified by you. 4.2.2) Set alarm on APP eyecloud on mobile phone Go to system> alarm setting, choose “motion detection arming”, the sensitive level can be adjusted.

  • Page 15: How To Use Pan Tilt Function To Expand Your View Field

    How to use pan tilt function to expand your view field Only for HN11, don’t support HN03 ) o to the video screen, left click, will pop up a pan tilt control panel: 5.1) Move direction you can move the direction of the lens by moving arrow button on panel 5.2) Set preposition...
  • Page 16 Click “set”: Click “ add” to add a cruise route name which you want the camera move along: Click” add” to add some prepositions to build the route, the camera will move along these preposition to give a view one the specified route:, the stay time one each preposition can be set as your want, minimum time is 30s:...
  • Page 17 You can choose “ call the cruise when connected” to make camera start cruise along your specified route# as long as it is connected to the network. click the button on the automatic cruise control panel to start cruise:...

  • Page 18: Digital Zoom

    5.4) Digital Zoom It is supported , you can click button +,or - to Zoom in and Zoom out. 5.5) IR ON/ Off IR is on on night time and you can switch off by click IR button, in IR mode, the video is not colorful.
  • Page 19 Pls input user name: admin: Password: 888888 Then yo will enter sign in menu:...
  • Page 20 Choose “ server push mode” to sign in: You will see the video interface: Click Setting Gear: Choose System setting--->PTZ setting---->: Choose: “ enable preset”, “ turn to specified preset on starting” choose the preposition# you...

  • Page 21: Set Preposition On App Eyecloud On Mobile Phone

    prefer ( this preposition is defined by you on the Pan tilt control panel before), Click “submit”: 5.7) Set preposition on APP eyecloud on mobile phone Click video: Slide the screen to move the view, you can move up, down, left, right. You can also snapshot, record.

  • Page 22: How To Adjust Image Direction

    Slide the screen with your finger to get a position, then click option X to define the position as preposition X You can set total 5 preposition. Then you can make it cruise along the preposition track by click “ preset cruise” 6.

  • Page 23: On Mobile Phone App

    6.2) On Mobile phone App Enter setting menu, setting--->video, choose vertical mirror, or horizontal mirror: iPhone interface: Android interface:...

  • Page 24: How To Set Wifi

    7. How to set wifi If you want the camera work in wireless mode instead of connecting with a network cable to router, you need a wireless router and then set wifi of the camera to make it connect to your wifi router.

  • Page 25: Wifi Set On App Eyecloud On Mobile Phone

    Input the wifi password. It will be ready if it show wifi set successful. Unplug the network cable from camera, it will work wirelessly with network. 7.2) Wifi set on App eyecloud on mobile phone Choose the camera you want to set, go to system---> wifi setting, choose the wifi you want to use, input wifi password and click “confirm”...
  • Page 26 Unplug the network cable from camera, it will work wirelessly with network.

  • Page 27: What Is The Use Of Registered Cloud Account? Must I Use It

    8. What is the use of registered cloud account? Must I use it? The cloud registered account is a good way to manage all camera you want to see. After you log in your account, each camera you ever added in this account will show no matter where you are, or which device you use.
  • Page 28 9.1) eMail setting: Sender: your email address ,example: 123@gmail.com SMTP Server: choose corresponding e-mail address, example: smtp.gmail.com SMTP Port,Need Authentication,SSL, when you choose SMTP server,it will input automatically. SMTP USer: input corresponding smtp user, example:123 SMTP password: input email password Receiver: you can choose the same email address as sender or choose other email address.

  • Page 29: How To Install And Connect The Camera

    10. How to install and connect the camera Connect the camera Plug in the provided power adapter to camera Connect the IP camera and router via network cable. Please use the attached power adapter to avoid any damage to the camera. And make sure that the Power indicator light of the router is on (yellow) and the Network Indicator light is flashing (green).

  • Page 30: Install On Pc

    Software download Visit [http://www.eyecloud.so ] to download PC client Software and the App for Android Phone； Pls go to Apple Store to download IOS App by search “ eyecloud” 10.1 install on PC Register an account ● Run PC client software “ eyecloud”,input your email address and password to register your account.

  • Page 31: Install On Smart Phone

    Choose your camera’s UID and then click “ ok” to see the video. 10.2 Install on smart phone 10.2.1 Register an account ● For Android /IOS device, input your email address and password to register.
  • Page 32 10.2.2 Add camera Click “ Home” icon, choose“device management ---> IP camera“ Then click ”+” to add camera...
  • Page 33 There are 3 ways to add the camera: 1) By manually add: Click “QR code scan”, and then point the phone camera towards the UID sticker. ● The UID can be found on the bottom of the camera or the warranty card. After a “beep”...
  • Page 34 3) Quick setup: This only work for the indoor Pan Tilt camera model with two way audio function, HN11/HN03 don’t support. Choose “ quick setup”, input the wifi name and passowrd which your phone connect to, click “ confirm”, then put your phone close to the camera( the phone...
  • Page 35 After add the camera, click the camera icon to view the live video.

This manual is also suitable for:

Hn03

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