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Power Power Search Mode Call Menu Power USB 2.0 Enter Menu Mode Call Enter Page DVR-4HE, DVR-8HE, DVR-16HE High Resolution 960H DVR • Intelligent Entertainment • Infrastructure • Security Solutions...
Table Of Contents Model Info Page 3 Product Introduction/Key Features Page 4 Front Panel Pages 5-6 Back Panel Pages 7-8 Remote Control Page 9 Basic Connections Page 10 HDD Installation Page 11 Connections Pages 12-13 POS Setup Pages 14-15 Basic Operation Pages 16-19 Menu Page 20...
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Model DVR-4HE, DVR-8HE, DVR-16HE DVR-4HE DVR-8HE Search Mode Call Menu Power USB 2.0 Enter DVR-16HE Menu Mode Call Enter Page Remote Quickstart Guide Mouse Software Disk Power Supply...
Product Introduction The HE series 960 DVRs are designed for use within a surveillance system and are a combination of a hard disk recorder, video multiplexer, and web server. To achieve the highest connectivity and operability, this series of digital video/audio recorders are all based on industry-leading front-end to back-end surveillance infrastructure.
Front Panel (8 Channel Only) 1. Mode Button: In some dialogs, this button is used as a miscellaneous function key. During playback, this button is used for the “slow rewind” function. 2. Seq Button: Use this button to switch to or return from SEQ display mode in main screen display. In some dialogs, this button is used as a miscellaneous function key.
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Front Panel Continued 12. Down/DEL Button: (▼/DEL) Use this button to move the cursor or currently selected item. During PTZ control, use this button to tilt down the camera. In text editing mode, this button is used as the delete key. ◄,►...
Back Panel (4 Channel) 1. Analog Video input Connectors: Connect analog cameras to these BNC connectors. 75Ω termination is always active. 2. Video Out: (Main) Connect a TV monitor to the upper BNC connector to display the main video output. On some DVR models, the Call menu is available as well, and will provide an alternative output for a TV.
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Back Panel (8 Channel) 1. Audio Out Connector: This connector provides a line-out audio signal to external devices such as speakers. Recorded audio will stream to the audio output during playback. 2. Video Out: (Call, Main) Connect a TV monitor to the upper BNC connector to display the main video output. On some DVR models, the Call menu is available as well, and will provide an alternative output for a TV.
Remote Control Basic operation can be achieved via the remote control instead of using the buttons on the front panel if needed. The effective operating distance of the remote control is about 32 feet. (Line of sight) Most of the buttons correspond to a button on the DVR’s front panel. 1.
Basic Connections The diagram below shows the basic connections and ports on the DVR HE series. Not all connections are available on all models. The 16 channel model is shown below. Verify the NTSC/PAL Selector Switch on the main board is set properly. In the US or Canada, the switch should be set to NTSC.
HDD Installation 1. To install a hard drive, power off the DVR & use a Phillips screwdriver to remove the cover. 2. Remove the brackets you are going to use from the DVR using a Phillips screwdriver. 3. Secure the hard drive to the brackets that you removed using the provided screws and a Phillips screwdriver.
Connections • Audio Inputs: Connect the Audio in/out connector to an Audio in/out cable, and then connect the audio input connectors to the audio line-outputs from the system cameras or other audio sources. Associate the audio inputs with the cameras in Camera Setup as described on page 7. •...
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DVR supports a variety of different PTZ cameras, including any camera that supports the Pelco D protocol (all Channel Vision PTZ cameras), Samsung SCC-641P, Kalatel Cyber Domes, Bosch AutoDome cameras, etc. Different PTZ cameras can only coexist in the same system if they all support and use the same protocol.
POS Setup • POS System: 16 channel model (4 & 8 channel models do not support POS) Connect the DVR’s RS-232 connector to a POS system via the appropriate cable. This DVR supports POS systems that are compatible with the following printers: Epson-TM200, Epson- TMU295, Epson-TMU300, Epson-TMU675, Epson-TMT882, Epson-RPU420, and Epson MD332S.
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POS Setup Continued • POS System: Connect the DVR’s RS-232 connector to a POS system via the appropriate cable. This DVR supports POS systems that are compatible with the following printers: Epson-TM200, Epson- TMU295, Epson-TMU300, Epson-TMU675, Epson-TMT882, Epson-RPU420, and Epson MD332S.
Logout option, and then press Enter. Press Esc to exit without making changes. There is one factory-preset login name/password aa/11 at the Administrator level. If you forget all the administrator-level passwords, please contact Channel Vision Technical support to reset the password.
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Basic Operation Continued In many cases, the DVR will require you to enter text such as the system login, camera title setup, etc. The steps to enter text are outlined below. 1. Press Enter to edit the highlighted option. The flashing cursor is shown to indicate the editing point. 2.
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Basic Operation Continued Basic operation of the DVR is described below. • Numeric: (Enter) (Mouse: Click on item) Use these buttons to switch to a full-window display of the camera. • Alarm Reset: (Mouse: Use this button to cancel an alarm activation, i.e. reset the alarm outputs and silence the buzzer. •...
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Basic Operation Continued • +/- (Mouse: Use these buttons to circulate up/down among the available live split-window displays. • Page: (Remote: #, Mouse: current split-window icon) Press this button for page down in multi-split-window displays. Enter: (Mouse: Press this button to display the GPS/POS data. Select the type (GPS or POS), position, background, rows, and number of characters on the screen, and then press Enter to display the GPS/POS data or Esc to cancel.
Menu During live camera viewing, press MENU (Mouse: Right-Click) to call up the Main Menu. There are a variety of options displayed in the menu. Each icon will open a sub-menu, which allows many different features and settings to be changed. To navigate the menu, follow the instructions below.
Status Menu ◄► In the Main Menu, use ▲▼ to change the highlighted option to Status, and then press Enter to call up Status menu as shown. Status display includes Alarm Recording Status, Normal Recording Status, Camera Status, Alarm Input Status, Product Serial Number, and Product Version Number. Press ESC (Mouse: Right Click) to escape from the Status menu, and return to Main Menu.
Video Adjustment Menu ◄► In Menu display, use ▲▼ to change the highlighted option to Video Adjustment, and then use Enter to call up Video Adjustment display as shown. For analog cameras, there are 4 items which can be adjusted, including Brightness, Contrast, Hue, and Saturation. The general operations of this menu are described below: •...
Display Menu ◄► In the Main Menu, press ▲▼ to change the highlighted option to Display, and then press Enter to call up the Video Display menu. There are several options which can be adjusted, including Resolution, Brightness, Contrast, Hue, etc.
Backing Up & Exporting Video ◄► In the Main Menu, press ▲▼ to change the highlighted option to Backup Device, and then press Enter to Enter the Backup menu. If you choose to install a DVD drive into the DVR, it is important to note the following requirements. Compatible types of drives and media are DVD+RW, DVD+R, and DVD-R.
Updating Firmware ◄► In the Main Menu, press ▲▼ to change the highlighted option to Software Upgrade, and then press Enter to call up Software Upgrade menu. The general operations of this menu are described below: ◄► (Mouse: Left click) Use these buttons to select the desired menu. •...
Setup Menu ◄► In the Main Menu, use ▲▼ to navigate to the Setup Menu, then press Enter to enter the Setup Menu.(You must be logged in as Administrator to access this menu.) The general operations of this menu are described below: ◄►...
Pre Camera Setup ◄► In the Setup Menu, use ▲▼ to change the menu highlighted option to Pre-Camera, and then press Enter (Mouse: Left click) to open the Pre-Camera Setup menu. The Pre-Camera Setup menu allows the administrator to define fundamental attributes and settings of each camera/channel. The general operations of this menu are described below: ◄►...
Camera Setup ◄► In the Setup Menu, use ▲▼ to to navigate to the Camera menu, and then Use Enter (Mouse: Left click) to call up Camera Setup menu. The Camera Setup menu allows the administrator to define the attributes for each camera. The general operations of this menu are described below: ◄►...
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Camera Setup Continued • Covert: This option defines whether or not camera is set to covert. If the camera is set to covert, the video of the corresponding camera can only be seen if the user has logged in as Administrator. Press Enter or +/- (Mouse: Left click) to check/uncheck this option.
Video Loss Menu In Camera Setup, click Enter to access the Video Loss Setup menu. The Video Loss Setup allows the administrator This defines how the system responds when video loss is detected. General operations of this menu are defined below. •...
Motion Setup Menu In the Camera Setup menu, Use the Enter button to call up the Motion Setup menu.The Motion setup allows the administrator to define how the system responds when motion is detected by the corresponding channel. General operations of this menu are defined below. ◄►: (Mouse: Left click) •...
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Motion Setup Menu Continued • E-mail: This option defines whether an event e-mail is sent to a remote email address or not. The e-mail will be sent to the predefined recipients the moment an event is triggered. Use the Enter button or +/- to check/uncheck this option. By default, this setting is not checked. •...
Alarm Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to Alarm, and then use Enter to open the Alarm Setup menu. The Alarm Setup menu allows the administrator to define the attributes for Panic, Alarm Set/Unset, and each alarm input. It also defines what occurs when said actions are triggered.
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Alarm Setup Continued • Focus Camera: This option is used to call up the corresponding camera on the video outputs. • Duration: This option defines the response duration (in seconds) of the Alarm Out relay & Buzzer when an alarm input is triggered. The Alarm Out relay and the Buzzer will be reset immediately once the alarm input returns to normal.
Main & Sequence Display Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to Main/Seq Display, and then press Enter to call up Main/Seq Display Setup. The Main/Seq Display menu allows the administrator to define the display in Seq Display for the main monitor and call monitor. Note: The Call Monitor supports 1/4 split window display only, and is not available on all models.
Scheduled Record Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to Scheduled Record, then press Enter to call up Scheduled Record Setup. The Scheduled Record Setup allows the administrator to define when and how to record for the system. There are up to 16 time segments (T1 –...
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Scheduled Record Setup Continued In a time segment, if both Alarm and Motion are set to “Off”, the audio/video will record normally unless video loss is detected. General operations for Scheduled Record: Easy Setup menu are defined below. This menu allows the administrator to use a simple and easier way to set the scheduled recording of the system.
HDD Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to HDD, and then press Enter to call up HDD Setup as shown. Alarm video/audio is much more important than normal video/audio. The DVR is designed to allow the ability to divide each HDD into an alarm partition and a normal partition.
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HDD Setup Continued • Auto Overwrite: If activated, this selection will overwrite the recorded video/audio from HDD#1 when the Alarm/Normal Record disk drive capacity is full. If Auto Overwrite is disabled & the Alarm/Normal Record disk drive capacity is full, the system will not overwrite the recorded video/audio, and will not record Alarm/Normal video/audio until the Alarm Reset button is pressed.
HDD Formatting In the HDD Setup menu, press Mode top open the HDD Format/Clear screen. Each of the HDDs must be formatted before it can be used to record video/audio. The HDD Format/Clear screen allows the administrator to format and/or clear each HDD, and set the size for Alarm Record & Normal Record partition for each HDD.
Advanced HDD Setup In the HDD Setup display menu, press Seq to call up Advanced HDD Setup menu. The HDD Failure Action in the Advanced HDD Setup allows the administrator to define how the system responds when a HDD failure is detected. Privacy settings allow the administrator to set the DVR to record for a Limited Period and define the Retention Period for data.
Nas Setup ▲▼: (Mouse: Left click) Use these buttons to select the desired menu or area. • Esc: (Mouse: Right Click) Use this button to escape from the NAS Setup dialog. If a Save dialog is shown, press Enter to exit and save, or Esc (Mouse: Right Click) to exit without saving. If the NAS settings have been changed, you will be asked to reboot the system in order for the new settings to take effect.
User Setup • Local Guest Level: This is the access level (Administrator, Supervisor, Operator, or any user) of a user that does not login the system. Use the +/- buttons to change the level. • Remote Guest Level: This is the remote access level without loging into the system. Use the +/- buttons to change the level.
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User Setup Continued • Video Adjustment: This option will enable the user to adjust video settings if checked. Press Enter or use +/- (Mouse: Left click) to check/uncheck this option. • Display: This option will enable the user to change display settings if checked. Press Enter or use +/- (Mouse: Left click) to check/uncheck this option.
System Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to System, and then press Enter to call up System Setup menu. The System Setup menu allows the administrator to set the system time, time zone, time synchronization, language, etc. General operations of this menu are defined below.
RS-232/422/485 Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to RS-232/422/485, and then press Enter to open the RS-232/422/485 menu. This menu allows the administrator to setup the RS-232 control port, RS-422, or the RS-485 control port. General operations of this menu are defined below.
RS-232 Protocol RS-232 Control: • General settings of the RS-232 control port are defined below. Note: RS-232 is only available on the 16 channel model. Serial Cable Pin Out External Device RS-232 Pins DVR RS-232 Pins DB-9P, Male DB-9P, Female Commands...
Network Setup ◄► In the Setup Menu, use ▲▼ to change the highlighted option to Network, and then press Enter to call up Network Setup menu. The Network Setup menu allows the administrator to setup all Ethernet network related parameters. Check with your network administrator to verify you are setting these parameters correctly.
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Network Setup Continued • Username: This is the PPPoE username for your system if PPPoE is used. Follow the text input instructions on page 16 to enter this address. • Password: This is the PPPoE password for the system if PPPoE is used. Follow the text input method described on page 16 to set the password.
Notification Setup In the Network Setup menu, press Enter to open the Notification Setup menu when the highlighted option is Notification. The Notification Setup menu allows the administrator to the set notification (email & push alarm) related parameters. When an event occurs, & Notification/E-mail is enabled for the corresponding action, a notification will be sent based on the parameters set.
FTP Setup In the Network Setup menu, press Enter to call up FTP Setup when the highlighted option is FTP. The FTP Setup menu allows the administrator to set the FTP related parameters. When an event occurs & FTP is enabled, the recorded video/audio for that event will be sent to the FTP server, based on the parameters set in this menu.
3G Modem Setup In the Network Setup menu, press Enter to call up 3G Modem Setup menu when the highlighted option is 3G. The 3G Modem Setup allows the administrator to set related parameters if a USB dongle 3G modem is plugged into the USB port.
Assigning an IP Address (Static) 1. Click the start icon on your computer. 2. Type the word “run” and select enter on your keyboard. 3. Type in ‘cmd’ and press enter on your keyboard, or press ok. 4. Type in ‘ipconfig /all’ into the command prompt that appears. Press “Enter”. 5.
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Assigning an IP Address (Static) Continued 6. Copy/write down the following information from the DOS prompt. A. Subnet Mask (Example 255.255.255.0) B. Default Gateway (Example 192.168.1.1) C. DNS Server (if 2 servers, use the first one, for example 192.168.1.7)
Advanced Network Menu In the Network Setup menu, press Enter to call up Advanced Network Setup menu when Advanced is the highlighted option. The Advanced Network Setup menu allows the administrator to set advanced network parameters. If you are not qualified, it is highly recommended you not use this menu without consulting a professional.
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Advanced Network Menu Continued • WAP Picture Quality: This option defines the WAP picture quality if WAP access is supported on the DVR. Use the +/- buttons to change enable or disable this feature. • Video Stream Resolution: This option defines the network live video stream resolution. Use the +/- buttons to customize the Video Resolution Stream.
PTZ Control A variety of PTZ cameras are supported. An example of how to connect a PTZ camera is shown on page 13 of this manual, as well as below. If a camera is also a PTZ camera, there will be an asterisk (*) preceding its title in the video window in split-window display.
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Search There are five ways to search for recorded video/audio: (a) Search by time (b) Search by event (c) Smart search (d) Search archived files (e) POS search In the live video output, press the Search button to call up the Search Menu.
Time Search Follow the instructions below to use Time Search. The status field will show the ‘Recorded from’ time based on the selected time frame before searching. It will search for any Alarm, Motion, or Video Loss event, if checked. Above the status field is the 24 hour time slider an alarm, motion, video loss, &...
Search By Event/Log Follow the instructions below to use Event & Log Search. There are four different types of event logs, including Alarm, Motion, Video Loss, & System. 6000 of the most recent event logs are stored in the system. General operations of this menu are defined below. ◄►...
Smart Search General operations of Smart Search are defined below. ◄► : (Mouse: Left click) Use these buttons to select the desired menu or area. • ▲▼ • Esc: (Mouse: Right Click) Use this button to escape from the current screen, and return to the previous menu.
POS Search The Status field will show the ‘Recorded from’ time in the HDDs before searching & in the search result after searching. General operations of this menu are defined below. ◄► (Mouse: Left click) Use these buttons to select the desired menu or area. •...
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Playback/Archive In the Setup Menu, use the Mode button to change circularly the live/playback mode. General playback operations are defined below. • Play/Pause Button: (Mouse: ) Use this button to play the recorded video/audio at 1X, or pause playback. If playback is paused, Use this button again to resume playing. Audio can only be played at 1X.
Backup General backup operations are described below. ◄► (Mouse: Left click) Use these buttons to select the desired menu or area. • ▲▼ • Copy Button: (Mouse: Left click) Use this button to start a backup (copy) & to return to the previous menu.
Playback/Archive Search By Event In Log display, press Play Buttons ( , ) (Mouse: Left click) to playback the selected logs. This display is the same as the full screen display, and the playback buttons can be used to navigate. General playback operations are described below. , , , , , •...
Remote Viewing: IE The DVR can be accessed using a web browser that is already installed on a PC. The DVR must be connected to a network, the internet or intranet. Before connecting to the DVR using Internet Explorer, or if you encounter issues, verify the steps below.
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Remote Viewing: IE Continued 5. Change your IE settings to allow the DVR (ActiveX control) to install. Go to Tools - Security - Custom Level. Change the following settings to prompt: Download unsigned ActiveX Controls & Install and run ActiveX Controls not marked as safe for scripting. 6.
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Remote Viewing: IE Continued 8. If instructions appear on the screen when connecting to the DVR in IE, follow the instructions to enable the DVR. 9. Add the DVR address to compatibility view. Go to Tools - Compatibility View - Add this website.
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Remote Viewing: IE Continued 10. Enter the username and password of the DVR. By default, the username is aa and the password is 11.
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Remote Viewing: IE Continued Live video can be displayed on several types of split-window screens, including 1/4/9/16-Window for a single DVR and 25/36/49/64 for multiple DVRs. In addition to the live display, there are a variety of different icons on the lower left corner and the right corner of the screen. The letter L following a camera title stands for Live display and the letter P stands for Playback.
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Remote Viewing: IE Continued • Backup: Use this icon to backup video/audio. Select the DVR, cameras, event type, destination directory, time, & data range, and then click Apply or OK to begin the backup. Press Cancel to cancel the backup. •...
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Remote Viewing: IE Continued • Camera: These icons are a status indicator for channels 1-16 (Green for normal, Red for motion) on the selected DVR. Click on any of these icons to open the corresponding camera of the selected DVR to be displayed by itself.
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Remote Viewing: IE Continued • PTZ Control Panel: Use this icon to show/hide the full PTZ control panel. • Setup: Click on this icon to call up Setup dialog. An unlimited number of DVRs can be added to the device list. General operations of this menu are defined below. 1.
To connect to the DVR with Firefox, follow the steps below. 1. Launch Firefox or other browser. 2. Type in the DVR’s IP address and http port. For example, Channel Vision’s demo IP is http://64.183.35.213:8004 3. Enter the username and password. By default, this is aa and 11.
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Utilities There are several utility programs included on the CD that comes with the DVR. These utilities include CMS, CMS Player, Keyboard Control Simulator, the H.264 to AVI/MP4 Conversion Utility, and the DVR Browser Utility. Double click on CMS/Setup.exe on the CD to install CMS, and Double click on Utilities/Setup.exe to install the utility programs.
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Utilities Continued Since this utility is file player only, some of the functions are disabled. The mouse cursor will change to a “Hand” type if you place it over an active function. To select an archived file for playback, click on the File menu, and then select Open. After an archived file is opened, use the player controls to control the video.
Utilities Continued Use this button to select the DVR to control • Keyboard Control Simulator To run the the Keyboard Control Simulator, press the Windows start button - All Programs - Programs - Hyper Electronics Mappers - KCtrlSimulator. Most of the buttons correspond to the keys on the front panel of the DVR itself.
DVR Browser (Search Tool) • DVR Browser Utility: To run the DVR Browser Utility, press the Windows start button - All Programs - Hyper Electronics Mappers - DVR Browser or double-click on DVR_Browser.Exe. This utility will run a scan for all DVRs that support UPnP in the LAN. Select your DVR device to display further details on the screen.
Port Forwarding If you do not use UPnP port forwarding, to view the DVR from outside of your home or business network, port forwarding configuration will be required in your router. In the example below, there is a DVR running on port 8002 on the LAN. You will also need to forward Port 67 and 68.
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Supported Media Devices USB Drives & DVD Burners USB Thumb Drive USB DVD Burner Int. DVD Burner Asus DRW-1608P Asus DRW-20B1ST Transcend JetFlash V60 Pioneer DVR-X152 Asus DRW-22B1ST Transcend JetFlash 150 Liteon DX-204AP PIONEER DVR-117 OCZ ATV Turbo (4GB) Sony DRX-810UL Liteon iHAS324 OCZ Rally2 Turbo (4GB) Benq EW200G...
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point of exit from the apparatus. 10. Only use attachments/accessories specified by Channel Vision. 11. Unplug this apparatus during lightning storms or when unused for long periods of time.
Specifications Operating System: Embedded Linux 3.0 Compatible Operating Systems: Microsoft® Windows XP, Windows 7, Windows 8/8.1 Apple® 10.7 Lion or Above Video Format: NTSC/PAL Video Outputs: (1) HDMI (1) BNC (1) VGA (16 channel model has 2nd BNC) Audio Inputs & Outputs 4CH DVR: (1) RCA Input (1) RCA Output (1Vrms) &...
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Channel Vision Technology, your dealer or any factory-authorized service center. Channel Vision products are not intended for use in medical, lifesaving, life sustaining or critical environment applications. Channel Vision customers using or selling Channel Vision...
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