TRENDnet TEW-649UB Quick Installation Manual page 9

Trouble Shooting
I in s e rte d th e U tility & D riv e r C D -R O M in to m y c o m p u te r 's C D -R O M D riv e a n d th e in s ta lla tio n
m e n u d o e s n o t a p p e a r a u to m a tic a lly . W h a t s h o u ld I d o ?
1. For W ind ow s 2000/XP, if the installation m enu does not app e a r autom atically, click S tart,
click R u n, and type D :\a u to ru n w h e re "D" in "D :\autoru n.exe " is the le tter assigned to your
C D -R O M Drive, and then press the E N T E R key on yo u r keyboard.
2. For W ind ow s Vista, if the installation m enu does not app e a r autom atically, click on the
W ind ow s Icon on the bottom left hand corner o f the screen, c lick on the "S tart S e a rc h "
box, and type D :\autorun.exe, w h e re " D " in " D :\auto run .exe" is the letter assigned to your
C D -R O M Driver, and then press the E N T E R key on yo u r keyboard.
3. For W ind ow s 7, if the installation m enu does not app e a r autom atically, clic k on the
W ind ow s Icon on the bottom left hand c orner o f the screen,, click the "S e arch program s
and file s" box, and type D :\autorun.exe, w h e re " D" in " D :\auto run .exe" is the letter
assigned to yo u r C D -R O M Driver, and then press the E N T E R key on y o u r keyboard.
I c o m p le te d a ll th e s te p s in th e q u ic k in s ta lla tio n g u id e , b u t m y W ire le s s U S B A d a p te r is n o t
c o n n e c tin g t o m y a c c e s s p o in t. W h a t s h o u ld I d o ?
1. Verify that the S S ID m atches yo u r w ireless router or access point's SSID .
2. Please c h eck w ith y o u r netw o rk adm in istra to r for the security key in order to access a
secured w ireless access p oint or router. R e fer to the U ser's G uide for m ore inform ation
regarding w ireless netw o rk security.
3. C h eck yo u r T C P /IP properties to ensu re that O btain an IP add ress a u tom atically is
selected.
4. D o uble -click the W ireless C o nfiguration U tility icon, click S ite S u rv e y and then click
R efresh to ch eck and see if there are any availab le w ireless netw orks listed.
W in d o w s is u n a b le t o re c o g n iz e m y h a rd w a re . W h a t s h o u ld I d o ?
1. M ake sure yo u r com puter m eets the m inim um requirem ents as specified in S ection 1 of
this quick installation guide.
2. You m ust com ple te the installation o f the W ireless C o nfiguration U tility (as describ ed in
Section 2) before conn ecting the W ireless US B A d a p te r to y o u r com puter.
3. C o nnect the W ireless US B A d a p te r to a different US B port on y o u r com puter.
I c a n n o t o p e n th e W ire le s s C o n fig u r a tio n U tility . W h a t s h o u ld I d o ?
A cce ss yo u r device m anage r to m ake sure the a d a p te r is installed properly. If you see a
netw orking device w ith a ye llo w question m ark o r exclam a tion point, you w ill need to reinstall
the device a n d /o r the drivers.
1. To access the device m anage r on W ind ow s 2000/XP, right-click M y C o m p u te r, click
P ro p e rtie s , click the H a rd w a re tab, and then click D e v ic e M anage r.
2. To access the device m anage r on W ind ow s V ista, right-click C o m p u te r, c lick P ro p e rtie s
and then click D e v ic e M anage r.
3. To access the device m anage r on W ind ow s 7, click on the W ind ow s icon on the bottom
left-hand corner, click C o m p u te r, click S y s te m P ro p e rtie s and then click D e v ice
M a n a g e r.
If you still enco unte r problem s or have any q ue stions regarding the T E W -649 U B , please refer to
the U ser's G uide in clude d on the U tility & D river C D -R O M or contact T R E N D net's Technical
S u pport Departm ent.