Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap
> Tools
2. Tap the Auto-sync data option to enable the feature.
If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
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whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account's
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synchronization settings screen.
3. Select an account and then tap > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. Tap
> Tools
Exchange.
2. Select an account and then tap > Sync now to sync your Microsoft Exchange account
information.
Toggle the onscreen checkmark to manually synchronize the desired parameters (Contacts
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or Calendar).
To back up stored text messages:
1. Tap
> Messaging
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string.
The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open
the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To restore your Google apps following the update:
Getting Started Basic Operations
> Settings
> General tab > Accounts & sync.
> Settings
> General tab > Accounts & sync > Microsoft
.
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