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9
Troubleshooting
Problem
The display on the panel
does not light up.
No sound or picture.
The remote control is not
working.
Unable to tune channels.
Small "block type
squares" sometimes
appear on the picture, or
the picture freezes.
The digital receiver does
not receive all the local
TV channels.
If you have tried all of the actions suggested above without solving the problem, please
contact the Panasonic Customer Care Centre on 132 600 for additional help.
DTV Reception Trouble Shooting Guide
After a channel scan, some channels or no channels are found.
1.
Did you connect your antenna as illustrated in 4.1?
If you have a pay TV box or a Video Recorder connected, then the HD-STB must be
the first device connected to the antenna. (That is the antenna should be plugged into
the STB and the STB RF OUT should then be plugged into the next device.
2.
Is the antenna wall socket in good condition?
For optimum and reliable contact performance, the antenna wall connector should be
an 'F' (screw) type connector.
3.
Are you using a quality antenna fly lead between antenna wall socket and the
HD-STB?
The use of RG6 or RG59 Quad Shield 75 ohm coaxial cable fly leads with metal 'F'
connectors provides a secure, reliable connection that also greatly reduces impulse
noise pickup. Low cost antenna fly leads with right-angled plastic moulded
connectors are a common cause of poor reception and impulse noise pickup.
Possible causes
Power Mains cable is not
connected.
The A/V cord is not properly
connected.
Wrong selection of output mode.
Battery exhausted.
Fluorescent light interfering with
the remote control.
Remote control is incorrectly
aimed
TV antenna is not plugged in or
digital TV is not available in this
area.
See "DTV Reception Trouble
Shooting Guide" below.
The signal strength of some of the
RF channels may be too low.
See "DTV Reception Trouble
Shooting Guide" below.
Operating Instructions
What to do
Check that the mains cable is plugged in to
the power socket.
Check the cable connections and other
equipment connected to your receiver.
Try another output switch position.
Change the batteries.
Switch off the light.
Aim the remote control at the receiver.
Check the antenna cable connections or if
an upgrade to your antenna is required to
receive digital TV signals in this area.
If 'signal quality' or 'signal strength' bar is
not green, it indicates that the digital
receiver is not receiving an adequate
signal. The antenna and/or cable system
needs to be checked (maybe replaced) by
an antenna installer.
Check that the antenna is suitable to
receive all RF channels. Try doing channel
tuning installation again.
TU-HDT206A
22
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