Acd Report Server; System Connection Diagram - Panasonic KX-NCV200 Brochure

System Features
Alternate Extension Group
Auto Forwarding
Automated Attendant
Broadcasting Messages
Busy Coverage Mode
Call Transfer to Outside Line
Caller ID Call Routing
Caller ID Screening
Caller Name Announcement (Personal)
Caller Name Announcement (System)
Class of Service (COS)
Company Greeting
Company Name
Covering Extension
Custom Service
Daylight Saving Time Assignment
Dial by Name
DID Call Routing
E-mail Integration
Extension Group
Fax Management
Hold
Holiday Service
Intercom Paging

ACD REPORT SERVER

ACD Monitor
Performance Graphs
Reports
• CO Call
• Lost Calls
• System
• Group
• Agent
• Agent (operator code)
Logs
• Call
• Agent
Agent Log-in
System Connection Diagram
1 – Requires subscription to Caller ID service offered by certain telephone companies for a fee.
2 – This brochure describes features that are available when a Panasonic KX-TVA voice processing system is digitally integrated with a Panasonic Digital Hybrid IP-PBX system.
Some features may be available only when the systems are digitally integrated and digital telephones are utilized. See your dealer for details.
Panasonic Consumer Electronics Company
Division of Matsushita Electric Corporation of America
Executive Offices: One Panasonic Way, Secaucus, NJ 07094
(201) 348-7000 • www.panasonic.com
Design and specifications subject to change without notice.
Voice Processing Features
Subscriber's Features
Interview Service Auto Receipt Confirmation
List All Names Automatic Log-In
Logical Extension (All Calls Transfer to Mailbox) Autoplay New Message
Message Delivery, Internal Bookmark
Message Reception Mode Call Transfer Status
Message Waiting Notification–Device Callback Number Entry
Message Waiting Notification–Lamp Caller ID Callback
Multilingual Service Calling a Beeper (Pager)
No Answer Coverage Mode Delete Message Confirmation
On Hold Announcement Menu External Message Delivery Service
Operator Service Group Distribution List – Personal
PIN Call Routing Group Distribution List – System
Play System Prompt After Personal Greeting Incomplete Call Handling Service
Port Service Live Call Screening
Rotary Telephone Service
Service Access Commands Mailbox Capacity Warning
Service Groups Message Transfer
System Clock One-touch Two-way Transfer
System Prompts Personal Custom Service
Time Service (day, night, lunch, and break) Personal Greeting for Caller ID
Trunk Service (Universal Port) Personal Greetings
Voice Mail Service Playback Volume/Speed Control
Private Message
Voice Processing System Maximum Capacities and Specifications
KX-TVA296
KX-TVA204
Initial Configuration and Expansion Capabilities
No. of Ports
Recording Time
Custom Services
Number of Messages
Length of Personal Greeting Message
Message Retention Time
Maximum Message Length
Maximum Combined Length of Message per Mailbox
Number of Mailboxes
Power Source
DC Input
Dimensions (W x H x D)
Weight
Applicable PBX
Connection
System Requirements for ACD Report Client
Receive Message
Message Recovery
Remote Call Forwarding Set
Subscriber Tutorial
Temporary Personal Greeting
Timed Reminder Setting
Toll Saver
Two-way Record
Two-way Transfer
(Integration Only)
Unlimited Message Length
Urgent Message
VM Menu
System Setting Features
Auto Configuration (APT/DPT Integration Only)
Custom Service Builder
Default Mailbox Template
Password Administration
Recording by System Administrator
Service Mode
System Backup/Restore
System Reports
System Security
Time Synchronization (DPT Integration Only)
Modem Card
4-Port Digital Expansion Card
Initial Configuration
Maximum
Initial Configuration
Maximum
Specifications
PBX Hardware
Panasonic Customer Service
9 am - 9 pm (EST) Monday – Friday
10 am – 7 pm (EST) Saturday & Sunday
1-800-211-Panasonic • consumerproducts@panasonic.com
1
6
4
24
1000 hours
Up to 100
Limited by Storage Time
Up to 360s (programmable)
1 to 30 days (programmable)
1 to 60 minutes (programmable)
1 to 600 minutes (programmable)
1022 Subscriber + 2 Manager
100 V AC to 240 V AC, 1.5A, 50
Hz/60 Hz
40 V, 1.38 A (55.2 W)
10 7/8" (W) x 14 7/8" (H) x 4 5/8" (D)
9.7 lbs
KX-TDA 100/200 (V2.02)
KX-TDA600 (V2.03)
LAN (CTI Link Card is required for LAN)
CSD060201SS