HTC Desire 516c User Manual page 81

81 Backup and reset
Performing a factory reset from settings
1. Go to Settings.
2. Tap Factory data reset > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can't turn HTC Desire 516c dual sim on or access settings, you can still perform
a factory reset by using the hardware buttons on HTC Desire 516c dual sim.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME UP button, and then press and hold the POWER
button.
3. Wait for the screen with the Android image to appear and to be in recovery
mode, and then release the POWER and VOLUME UP buttons.
4. Press the VOLUME DOWN button to select wipe data/factory reset, and then
press the POWER button.
5. Press the VOLUME DOWN button to select Yes--delete all user data, and then
press the POWER button. A message appears when the data has been wiped.
6. Remove the battery, wait for a few seconds, then reinsert the battery.