TROUBLE SHOOTING
Problem
Both fan and
compressor are not
working.
Not collecting water.
Unit is making loud
noise.
Leaking from the unit.
SPECIFICATION
Model Number
Voltage
Moisture Removal
Power Input
Operating Temperature
Dimensions (H x W x D)
Weight
Disposal Information
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your
local authority for recycling advice
Possible Cause
No power to the unit.
Room temperature and
humidity may be too low.
Air intake filter may be blocked
Floor may be uneven
The water take may not be
installed correctly.
Unit may have frozen.
IG9800
220-240V ~ 50Hz
10 Litres per day (27° C 60% RH)
20 Litres per day (30° C 80% RH)
340W
5° C - 32 ° C
610 x 390 x 274 mm
14.2 kg
PRODUCT GUARANTEE
This product carries a 12 month guarantee. In the
unlikely event you experience any problems with
your Igenix product please call our Customer
Services Department on 01473 271 272.
Distributed by Pik-a-Pak Home Electrical
38 Bluestem Road, Ransomes Europark, Ipswich. IP3 9RR
Tel: 01473 271 272
Possible Solution
Check the mains power supply.
Check the control dial is not set to
'OFF'.
The dehumidifier will not operate if
the room humidity is already below
the level set.
Clean the filter of any obstructions
Re-position the unit on an even
stable surface.
Remove the tank and re-fit correctly.
Unplug the unit and allow the
temperature to rise.
Need help?
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