Do you have a question about the IG9812 and is the answer not in the manual?
Questions and answers
Karen
February 28, 2025
The defrost indicator and the water tank indicator are flashing simultaneously. Water tank empty. Machine not running
1 comments:
Mr. Anderson
February 28, 2025
The defrost indicator on the iGenix IG9812 flashes when the unit is operating in temperatures below 12°C, causing frost to accumulate on the evaporator. The machine will enter periodic defrost mode automatically. The water tank indicator flashes when the tank is full, preventing the unit from operating.
To resolve the issue of the machine not running: 1. Check Room Temperature – Ensure the temperature is above 5°C. If below 12°C, allow the unit to complete the defrost cycle. 2. Empty the Water Tank – Remove and carefully empty the water tank, then reposition it correctly. 3. Verify Humidity Settings – If the current room humidity is already below the set level, the unit will not start until humidity rises. 4. Check Power Supply – Ensure the unit is plugged in and the control dial is not set to "OFF."
Following these steps should restore the unit’s operation.
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12L/D DEHUMIDIFIER Model Number: IG9812 INSTRUCTIONS FOR USE Thank you for purchasing this product. Please read these instructions carefully before use.
SAFETY INSTRUCTIONS IMPORTANT This appliance is not intended for use by persons including children with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliances by a person responsible for their safety •...
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DEHUMIDIFIER AT A GLANCE CONTROL PANEL AT A GLANCE...
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Operating Instructions Before operating ensure that the dehumidifier is situated on a stable, flat surface with the back of the dehumidifier a minimum of 20 cm from the wall. Windows must be closed in order to achieve maximum efficiency. 1. Plug the appliance into a suitable power outlet. 2.
PRODUCT GUARANTEE This product carries a 12 month guarantee. In the unlikely event you experience any problems with your Igenix product please call our Customer Services Department on 01473 271 272. Distributed by Pik-a-Pak Home Electrical 38 Bluestem Road, Ransomes Europark, Ipswich. IP3 9RR Tel: 01473 271 272 www.igenix.co.uk...
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Do you have a question about the IG9812 and is the answer not in the manual?
Questions and answers
The defrost indicator and the water tank indicator are flashing simultaneously. Water tank empty. Machine not running
The defrost indicator on the iGenix IG9812 flashes when the unit is operating in temperatures below 12°C, causing frost to accumulate on the evaporator. The machine will enter periodic defrost mode automatically. The water tank indicator flashes when the tank is full, preventing the unit from operating.
To resolve the issue of the machine not running:
1. Check Room Temperature – Ensure the temperature is above 5°C. If below 12°C, allow the unit to complete the defrost cycle.
2. Empty the Water Tank – Remove and carefully empty the water tank, then reposition it correctly.
3. Verify Humidity Settings – If the current room humidity is already below the set level, the unit will not start until humidity rises.
4. Check Power Supply – Ensure the unit is plugged in and the control dial is not set to "OFF."
Following these steps should restore the unit’s operation.
This answer is automatically generated