Additional Information; Troubleshooting - Pioneer VSX-820-K Operation Instructions Manual

11

Additional information

Chapter 11:
Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie there.
If the trouble isn't sorted out even after going through the checks below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem
The power does not turn
on.
The receiver suddenly
switches off.
No sound is output when a
function is selected.
No image is output when a
function is selected.
72
En
Remedy
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear
panel. This could cause the receiver to shut off automatically.
• After about a minute (you won't be able to switch the unit on during this
time), switch the receiver back on. If the message persists, call a Pioneer
authorized independent service company.
• Use MASTER VOLUME to turn up the volume.
• Press MUTE on the remote control to turn muting off.
• Press SPEAKERS to select the proper speaker set (see Switching the
speaker system on page 20).
• Set the SIGNAL SEL to HDMI, C1/O1/O2 (DIGITAL) or A (analog)
according to the type of connections made (refer to page 33).
• Make sure the component is connected correctly (refer to Connecting
your equipment on page 16).
• Check the audio output settings of the source component.
• Refer to the instruction manual supplied with the source component.
• Make sure the component is connected correctly (refer to Connecting your
equipment on page 16).
• Use the same type of video cables for the source component and TV to
connect to this receiver (see About video outputs connection on page 22).
• Check The Input Assign menu on page 46 to make sure you're assigned
the correct input.
• The video input selected on the TV monitor is incorrect. Refer to the
instruction manual supplied with the TV.