Korg DS-DAC-10 Owner's Manual page 17

Multiple sample rate indicators are lit
• Three indicators are lit (48 kHz, 96 kHz, 192 kHz)
The unit is requesting a firmware update. From the download page, download the "DS-
DAC-10 firmware," and perform the update as described in the PDF within the folder.
• Other
A system error has occurred. Disconnect the USB cable, and then reconnect it to turn
the power on again. If doing this several times does not solve the problem, contact your
local Korg distributor.
Can't select DSD mode
• Is the installed version of AudioGate 2.3 or later for Windows, or 2.3.2 or later for Mac?
AudioGate v2.2 and earlier do not support 1-bit DSD direct output.
Update AudioGate to v2.3 (Mac: 2.3.2) or later.
• In some cases, the sample rate indicators of the DS-DAC-100 (or the DS-DAC-100m or
DS-DAC-10) will indicate an error.
→ Refer to the section "Multiple sample rate indicators are lit."
Switching the sample rate takes time, or is not possible
Such problems may occur depending on your Windows system.
Try the following.
• Click Start menu → All Programs → Korg → USB Audio Device → USB Audio Device
Control Panel to open the Korg DS-DAC-10 Control Panel. In the Driver tab, try decreas-
ing the Streaming Buffer size or ASIO Buffer Size one step at a time until performance
improves.
• As the Windows "default device," specify something other than "Korg USB Audio De-
vice Driver."
Sound is interrupted/Noise is heard
• During realtime conversion playback using AudioGate
In order to perform all realtime conversion processing at "high quality," the system
performance must be equivalent to a Core 2 Duo 2.66 GHz or better. The CPU process-
ing load will be particularly high for conversion playback to 5.6 MHz. In such cases,
you can export the data beforehand to create a DSD file for playback, or use the "low
load" setting.
• When using a laptop computer
Even if the CPU performance is high, noise may occur if power-saving settings are en-
abled. Change the power plan in "Power Options" of the "Control Panel," and also turn
off any other power saving plan that is specific to your computer.
17