Warnings; Troubleshooting - Datamax w1110 User Manual

6 | Troubleshooting

Errors
PRESENT SENSOR HARDWARE
HEAD UP
Note: To clear errors, open the printer cover fully and then close and latch it.

Warnings

Warnings
MAINTENANCE REMINDER
POWER SUPPLY HARDWARE
POWER SUPPLY LOW
PRINTER COOLING
PAPER CALIBRATION MARGINAL
PERFORM CALIBRATE SENSORS
COVER OPEN
PRESENT SENSOR NOT
INSTALLED
Troubleshooting
The following chart provides basic troubleshooting steps for diagnosing problems with
the printer. If the symptoms remain after troubleshooting, contact your technical support
representative.
Symptom
System Error
Out of Paper
FPGA Hardware
NV RAM Hardware
Workstation Series User's Guide
Present sensor hardware fault
Printing or feeding with the cover open
Maintenance timer has expired
Printhead voltage above maximum specifications
Printhead voltage below minimum specifications
The printer is cooling
Paper sensor calibration marginal
There is a need to run Sensor Calibration
The printer cover is open and should be latched
The present sensor is enabled but not installed
Causes
Incorrect label format or
communication is too slow.
The printer may be out of media.
The media is too transparent to be
detected.
The main controller board may be
faulty.
The main controller board may be
faulty.
Description
Description
1. Connect to a different input port.
2. Analyze the label format.
3. Try a different label design
method.
Install a new media roll.
1. Perform "Calibrate Sensors."
2. Check the "Auto Load Sensor"
reading in the "Extended Status"
utility.
Ensure the latest software update has
been performed.
Contact your technical support
representative.
60
Solutions