Troubleshooting Tips - HTC Desire Quick Start Manual

 Quick start guide

16. Troubleshooting tips

If you ever have any problems using your phone, here are
some things you can do to set things right again.
Check whether there is enough free space on the

phone to run the application.
To check free space, go to the Home screen, press
MENU, and then tap Settings > SD card & phone
storage.
Clear your data and cache of applications.

To clear the data and cache, go to the Home screen,
press MENU, and then tap Settings > Applications >
Manage applications. Select application then clear
cache.
Uninstall any third-party applications.

To uninstall third-party applications, go to the
Home screen, press MENU, and then tap Settings
> Applications > Manage applications. Select
application then uninstall.
If your phone becomes unresponsive, remove the

battery, wait for three seconds, then reinsert the
battery and turn the phone on. Or back up your
important data and factory reset the phone.
To factory reset, press HOME > MENU, and then tap
Settings > SD & phone storage > Factory data reset.
Check for additional updates and useful tips on our

website: www.htc.com/support.