Trouble shooting
The following are the most frequently asked questions regarding the Deafgard unit, with
a quick checklist to follow.
1. Deafgard does not react to your fire alarm.
•
Check alarm is louder then 75 decibels.
•
Check batteries.
•
Check fire alarm is sounding for at least 30 seconds.
2. Pillow Pad does not vibrate.
•
Check Power is on.
•
Check batteries.
•
Check cable from Pillow Pad is connected securely to the Deafgard unit.
•
Check Pillow Pad is not in the cradle.
3. Strobe does not flash.
•
Check Power is on.
•
Check batteries.
•
Check cable from Pillow Pad is connected securely to the Deafgard unit.
4. No display on LCD.
•
Check Power is on.
•
Check batteries.
If all the above points are satisfied and further assistance is required please contact the
Technical Advice Line.
For Technical Assistance contact the UK Advice line on:
+44 (0) 1273 696007 or e-mail help@deafgard.com
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