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FortiExtender 20D, 40D
QuickStart Guide

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Summary of Contents for Fortinet 40D

  • Page 1 FortiExtender 20D, 40D QuickStart Guide...
  • Page 3 Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied.
  • Page 5 Register for Support Register your Fortinet product to receive: • Technical Support • New product features • Protection from new threats Vous devez enregistrer le produit pour recevoir: • Support technique • Nouvelles fonctionnalitées du produit • Protection contre de nouvelles menaces La reistrazione ti permette di usufruire di: •...
  • Page 6 Box Includes USB Extension Cable Antennas (FEX-20D only) (FEX-40D only) FEX-20D or FEX-40D 2 Micro/Nano to Mini SIM card adapter sets (FEX-40D only) Mount Kit 1 Drill template 2 Self-tap anchors and long screws QuickStart Guide Power Adapter 2 Small assembly screws (FEX-20D) (Optional Accessory) * Images are a representation of items in the box.
  • Page 7 Device Guide Initial Setup and Installation 1. Connect the device to the network. 2. Assemble the hardware. 3. Configure the device. 4. Mount the device.
  • Page 8: Basic Connections

    FEX-20D: Insert your 3G/4G modem into the USB port on the device either directly or using the provided USB extension adapter. FEX-40D: Insert your 3G/4G LTE SIM card(s) into the ports labeled SIM1 and SIM2. 2. Insert the provided Ethernet cable into the LAN/POE port on the device.
  • Page 9 USB extension adapter. 2. Attach the cover: a. Insert the front tabs. b. Align the front lip. c. Tilt back and secure the cover with two machine screws. Note: For the latest FortiExtender USB modem compatibility matrix please visit: http://docs.fortinet.com/d/modem-compatibility-matrix...
  • Page 10 FEX-40D 1. Remove the dust cover that protects the SIM ports and fits over the antenna posts. 2. Insert your 3G/4G LTE SIM card(s) into the SIM ports. A Micro/Nano to Mini SIM card adapter is provided. Observe these guidelines: •...
  • Page 11 Configuration Configuring an IP address After you have connected the FortiExtender network interfaces, the device automatically attempts to obtain an IP address from a DHCP server. If you do not use DHCP, you can configure a static IP address. To configure a static IP address: 1.
  • Page 12 You can find the version of the installed firmware on the FortiExtender web UI home page. Fortinet periodically updates FortiExtender firmware. Check the Fortinet Customer Service & Support website at https://support.fortinet.com to see if updates are available. If the support site firmware download page shows a newer version than the one displayed on the FortiExtender web UI home page, read the release notes and download the firmware.
  • Page 13 If you have a SIM card for a different ISP, you can use the FortiExtender CLI or web UI to update the firmware. Check the Fortinet Customer Service & Support website to see if a firmware package is available for your ISP’s SIM card.
  • Page 14 Managing the FortiExtender device with FortiGate FortiExtender requires no user configuration in most networks. Once linked, FortiGate can automatically control the FortiExtender device and its modem via a CAPWAP tunnel. To manage the FortiExtender device with FortiGate: 1. By default, configuration options for FortiExtender are hidden in the FortiGate web UI. Use the following commands to enable it: config system global set fortiextender enable...
  • Page 15 Mounting The unit is designed for placement near a window (desk or wall mount) to achieve the best 3G/4G signal. Wall mounting holes (long screws). Mounting holes can be used with the desk mount stand or wall mounting (bear claw screws). To use the stand 1.
  • Page 16 To hang on a wall with screws 1. Tape the drill template sticker to the wall in the desired location. 2. Use the template to mark and drill the pilot holes. 3. Insert the anchors into the holes. 4. Insert the screws into the anchors and tighten, but not all the way—leave around a 5mm gap between the screw head and the wall.
  • Page 17 To screw to a wall with long screws 1. Tape the drill template sticker to the wall in the desired location. 2. Use the template to mark and drill the pilot holes. 3. Insert the anchors into the holes. 4. Snap off the plastic cover over the LEDs on the front to reveal the long screw holes.
  • Page 18 6. Insert the long screws into the anchors on the wall and tighten. 7. Replace the plastic cover over the LEDs on the front.
  • Page 19 1. USB USB-A port for 3G/4G modem. 2. Reset Button Press and hold to reset the system to the factory defaults 3. Power 12V DC, 1.25A power adapter connection. Optional. 4. LAN/POE RJ-45 port, 10/100/1000 Ethernet, PoE-PD enabled, 802.3af/at compliant, (15.4W). 5.
  • Page 20 Reserved for future use. 3. Reset Button Press and hold to reset the system to the factory defaults 4. Power 12V DC, 1.25A power adapter connection. Optional. 5. LAN/POE RJ-45 port, 10/100/1000 Ethernet, PoE-PD enabled, 802.3af/at compliant, (15.4W). 6. Console RJ-45 port FEX-40D...
  • Page 21 On: Connected Status Flashing: Activity On: System running Off: Not connected Flashing: System booting up Off: System error LTE/WiFI Signal Strength On: Connected 1 LED: Weak signal Flashing: Activity 2 or 3 LEDs: Moderate signal Power Off: Not connected 4 LEDs: Strong signal...
  • Page 22 Cautions and Warnings (FEX-20D) Environmental specifications Ambient operating temperature: 40C Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Humidity, and Altitude). Référez à la Fiche Technique de ce produit pour les caractéristiques environnementales (Température de fonctionnement, température de stockage, humidité...
  • Page 23 Cautions and Warnings (FEX-40D) Environmental specifications Ambient operating temperature: 40C Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Humidity, and Altitude). Référez à la Fiche Technique de ce produit pour les caractéristiques environnementales (Température de fonctionnement, température de stockage, humidité...
  • Page 24 Industry Canada (IC RSS) – Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 25 Fortinet. All other product or company names may be trademarks of their respective owners. Copyright © 2015 Fortinet, Inc., All Rights reserved. Contents and terms are subject to change by Fortinet without prior notice. No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Fortinet, Inc., as stipulated by...
  • Page 26 Fortinet’s facilities or the warranty is null and void and will not be honored. For the hardware warranty, such warranty starts on the earlier of the date of Product registration on Fortinet’s Support Website or ninety (90) days from the date that the Product was originally shipped from Fortinet’s facilities.
  • Page 27 8. Governing Law. Any disputes arising out of this Agreement or Fortinet’s limited warranty shall be governed by the laws of the state of California, without regard to the conflict of laws principles. In the event of any disputes arising out of this Agreement or Fortinet’s limited warranty, the parties submit to the jurisdiction of the federal and state courts located in Santa Clara County, California, as applicable.
  • Page 28 Fortinet provide rights to use, copy or modify a Open Source Software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein. Fortinet will provide, for a charge reflecting our standard distribution costs, the complete machine-readable copy of the modified software modules.
  • Page 29 copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5.
  • Page 30 Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Library in a tool for writing it).
  • Page 31 c) Accompany the work with a written offer, valid for at least three years, to give the same user the materials specified in Subsection 6a, above, for a charge no more than the cost of performing this distribution. d) If distribution of the work is made by offering access to copy from a designated place, offer equivalent access to copy the above specified materials from the same place.
  • Page 32 Create a support account, register and manage your products, download updates, firmware images and release notes, and create technical support tickets. https://support.fortinet.com Fortinet Document Library Up-to-date versions of Fortinet publications for the entire family of Fortinet products. http://docs.fortinet.com Training Services Course descriptions, availability, schedules, and location of training programs in your area.

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