Master Parts Distributor List; How To Order Repair Parts - White Mountain Hearth DVTL27FP92N (NAT) Installation Instructions And Owner's Manual

Direct vent zero clearance gas fireplace model series: multifunction remote (mf) dvtl27fp90(n,p)-1

Table of Contents

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.

com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the

nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.

This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original

Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Dey Distributing

Phone:

Toll Free:

Website: www.deydistributing.com

Parts: Heater, Hearth and Grills

East Coast Energy Products

Phone:

Toll Free:

Fax:

Website: www.eastcoastenergy.com

Parts: Heater, Hearth and Grills

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-

tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the

service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for

warranty parts.

name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol-

lowing illustration and part list. Be sure to give all this information . . .

Appliance Model Number

Appliance Serial Number

Type of Gas (Propane or Natural)

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

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