Installation Instructions and Owner’s Manual HE Series Water Softener System First Sales, LLC 12630 US Highway 33 N Churubusco, IN 46723 Phone (260) 693-1972 Fax (260) 693-0602 HE Instruction Manual 150909.docx...
PRE-INSTALLATION Description of the softener The softener system includes a mineral tank (with gravel, distributor and softener resin), brine tank (with salt shelf, brine well, brine tank lid and safety brine valve), and a meter initiated electronic backwashing control valve with bypass and brine line.
INSTALLATION GENERAL INSTALLATION & SERVICE WARNINGS The softener is not designed to support the weight of plumbing. Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on black "O" Rings, but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.
Bypass Valve The bypass valve is used to isolate the control valve from the plumbing system's water pressure in order to perform control valve repairs or maintenance. The 1" full flow bypass valve incorporates four positions including a diagnostic position that allows a service technician to have pressure to test a system while providing untreated bypass water to the building.
Installation Instructions STEP 1: Unpack softener, making sure to remove entire contents of the shipping container prior to disposal. STEP 2: Install bypass valve onto main control valve, before beginning plumbing. Make provisions to bypass outside hydrant and cold hard water lines at this time STEP 3: Shut off all water at main supply.
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Install softener drain line. Use ½” I.D. polyethylene tubing (DO NOT USE FLEXIBLE VINYL STEP 6: TUBING!) to run drain line from control valve barbed DLFC elbow fitting (Figure 6, Page 5, not shown) to floor drain or sump pit capable of handling the backwash rate of the filter (refer to specifications and flow rate on page 15) or discard the barbed fitting and use 3/4"...
STEP 10: Program control valve. Plug the transformer of the control valve into an uninterrupted electrical outlet (not wired to a switch) and use the buttons on the front of the control valve to adjust the initial settings: Display Panel SET CLOCK REGEN Button...
B) Enter Programming: The manufacturer has preset the unit so gallons between regenerations are automatically calculated after hardness is entered. 1. Hardness: Press “NEXT” and UP (triangle pointing up) buttons simultaneously for 3 seconds. a. The upper left of the display will show “SET HARDNESS”...
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STEP 11: Initiate Manual Regeneration (Fill Cycle): (NOTE:, the bypass should be in the bypass position) Press and hold the “REGEN” button 3 seconds or until the word “Fill” appears in the lower right of the display and “REGEN” appears at the middle left of the display. The drive motor will run briefly and count-down timer will appear in the time-of-day position on the display.
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Brine Cycle: “BRINE” will appear in the lower right of the display, “REGEN” will show in the STEP 19: middle left of the display and a new count-down timer will flash alternating with the letters “dn”. Allow this cycle to run until the water in the brine tank is drawn below the salt grid and then press “REGEN”...
Operating Displays 1. General Operation: When the system is operating, one of the three displays may be shown. Pressing next will alternate between displays. One of the displays is always the current time of day. The second display shows the current treated water flow rate through the system in Gallons Per Minute (gpm). The third display shows the current volume remaining in Gallons.
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TROUBLESHOOTING PROBLEM CAUSES SOLUTIONS A) Loose nut at either end of the brine line B) Brine line inserted into the brine tank 1) Tighten nuts at either end of brine line overflow fitting 2) Verify brine line is installed correctly rather than 3) Verify softener drain line is not connected connected to the...
TROUBLESHOOTING (continued) PROBLEM CAUSES SOLUTIONS A) Clock is not set Softener regenerates B) Power outage 1) Reset softener clock (page 7) at wrong time of day C) Incorrect control 2) Verify control valve programming (page 8) valve programming A) Unit is installed 1) Re-plumb unit with water supply entering Resin in water lines, backwards...
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TROUBLESHOOTING (continued) PROBLEM CAUSES SOLUTIONS A) Outlet is on a switch Display shows B) Power outage 1) Use an un-switched outlet incorrect time-of-day C) Control valve was 2) Reset time-of-day or time-of-day flashes reset 3) Replace circuit board if needed D) Defective circuit board ERROR CODE:...
Control Valve Parts List REF # Part Number Description CV3002CC Drive Assembly CV3186 Power Cord with Transformer CV3003 Meter and Cable Assembly CV3006 Bypass Valve, Less Fittings CV3175CC-01GR Front Cover, Gray CV3107-01 Drive Motor CV108CC Circuit Board CV3004 Drive Cap Assembly CV3135 O-ring, -228 CV3011...
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Installation Fitting Assemblies Continued 3/4" QUICK CONNECT Description Part # 3/4" QUICK CONNECT QFNCR4 (*2 required) SERVICE WRENCH - CV3193 Although no tools are necessary to assemble or disassemble the valve, the Service Wrench, (shown in various positions on the valve) is available to aid in assembly or disassembly.
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