Product-Specific Problems - Dell C5517H User Manual

Product-Specific Problems

Specific Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed
The picture does not
fill the entire screen
NOTE: When choosing HDMI or DP mode, the Auto Adjust function is
not available.
What You
Experience
Image is centered on
screen, but does not
fill entire viewing area
OSD does not appear
on the screen
No picture, the LED
light is white. When
you press "up",
"down" or "Menu"
key, the message "
No input signal" will
appear.
The picture cannot fill
the height or width of
the screen
Possible Solutions
• Reset the monitor to Factory
Settings.
• Turn off the monitor, unplug
the power cord, plug back,
and then turn on the monitor.
• Check the signal source.
Ensure the computer is not
in the power saving mode by
moving the mouse or pressing
any key on the keyboard.
• Check whether the signal
cable is plugged in properly.
Re-plug the signal cable if
necessary.
• Reset the computer or video
player.
• Due to different video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.
• The option you select in
Display Settings-Aspect Ratio
might also influence the
picture fitting on screen.
• Run the built-in diagnostics.
Troubleshooting 55
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