Owner Information; Roadside Assistance; Owner Center - GMC Silverado 2009 Getting To Know Manual

2-mode hybrid
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Getting to Know Your Silverado/Sierra 2-Mode Hybrid
24

OWNER INFORMATION

Roadside Assistance

Chevrolet: 1-800-CHEV-USA
(1-800-243-8872)
GMC: 1-800-GMC-8782
(1-800-462-8782
TTY Users: 1-888-889-2438
As the proud owner of a new Chevrolet or
GMC vehicle, you are automatically enrolled
in the Chevrolet or GMC Roadside
Assistance program.
Roadside Assistance features a toll-free
number staffed by a team of technically
trained advisors who are available 24 hours
a day, 365 days a year. The advisors can
provide minor repair information or make
arrangements to tow your vehicle to the
nearest Chevrolet or GMC dealer.
Chevrolet or GMC will warrant certain hybrid
components for 8 years/100,000 miles (see
your Warranty Manual). In addition, Chevrolet
or GMC will provide the following services for
5 years/100,000 miles at no expense to you:
• Fuel delivery
• Lockout service (identification required)
• Tow to nearest dealer for warranty service
• Flat tire assistance
• Jump starts
In many instances, mechanical failures are
covered under Chevrolet's or GMC's compre-
hensive warranty. However, when other
services are utilized, an advisor will explain
any payment obligations you might incur.
Certain restrictions, precautions and safety procedures apply to your vehicle. Please read your Owner Manual
for complete instructions. All information contained herein is based on the latest information available at the
time of printing and is subject to change without notice. © 2008 GM Corp. All rights reserved.
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For prompt and efficient assistance when
calling, please provide the following informa-
tion to the advisor:
• Location of the vehicle
• Telephone number and your location
• Vehicle model, year and color
• Vehicle mileage
• Vehicle Identification Number (VIN)
• Vehicle license plate number
Chevrolet and GMC reserve the right to limit
services or reimbursement to an owner or
driver when, in Chevrolet's or GMC's
judgment, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance and OnStar
If you have a current OnStar subscription,
press the OnStar button and the vehicle will
send your current GPS location to an OnStar
Advisor who will speak to you, assess your
problem, contact Roadside Assistance and
relay your exact location so you will get the
help you need.

Owner Center

The Chevrolet Owner Center and GMC
Owner Center, complimentary services for
Chevrolet and GMC owners, are one-stop
resources to enhance your ownership experi-
ence. Exclusive member benefits include
online service reminders, vehicle mainte-
nance tips, online owner manual, special
privileges and more. Sign up today at
www.gmownercenter.com/chevrolet or
www.gmownercenter.com/gmc.
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Sierra 2009

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