D-Link DWL-AG660 Manual page 37

Troubleshooting (continued)
2. I cannot connect to the access point or the wireless router.
Make sure that the SSID on the DWL-AG660 Wireless Cardbus

Adapter is exactly the same as the SSID on the access point or
wireless router.
Move the DWL-AG660 and access point or wireless router into

the same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES).

Make sure that the access point/router are set to the same

frequency.
Turn off your access point and the computer with the

DWL-AG660. Turn on the access point, and then turn on the
computer with the DWL-AG660.
Refresh the DWL-AG660 Utility.

3. The DWL-AG660 Power and Link lights are not on.
Check to see if the DWL-AG660 Cardbus Adapter is firmly

inserted into the cardbus slot of your laptop computer.
4. I forgot my Encryption key.
Reset the access point to its factory default settings and restore

the DWL-AG660 Wireless Cardbus Adapter to the factory default
settings.
5. The computer does not recognize the DWL-AG660 Wireless
Cardbus Adapter.
Make sure that the DWL-AG660 Wireless Cardbus Adapter is

properly seated in the computer's cardbus slot.
If Windows does not detect the hardware upon insertion of the

adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
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