Appendix 1: Troubles And Solutions - UC Logic Artisul D13 User Manual

Artisul D13
No display and the status LED doesn't light.
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Verify the cable is connected between ARTISUL and computer.
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Verify that AC power cable is connected , and the ARTISUL is turned on.
No display , the status LED does light.
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Your computer may be in power management mode. Please try move the mouse, or depress
any key on your keyboard.
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Verify the HDMI cable is connected between ARTISUL and computer.
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Verify the display setting on your system. Maybe it just display on other screen.
The color white does not display as white.
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Check the color profile setting that you are using with ARTISUL.
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Open Monitor Tuner, and press "Restore Default" to restore factory setting .
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Verify the HDMI cable and port are fully connected.
The pen does not work.
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Verify the cable is connected between ARTISUL and computer.
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Verify does other tablet driver in your computer .Please reinstall it and reboot computer.
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Be sure you are using only the pen that came with your product, or a accessory pen specified
for use with ARTISUL D13. Other pens may not function properly on ARTISUL D13.
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Please try uninstall ARTISUL driver and install it again.
No pen pressure.
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Verify the application supports pen pressure.
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Check pen pressure of application was turn on.
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Please try uninstall ARTISUL driver and install it again.
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Check "Support digital ink" setting in ARTISUL driver.
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Some applications need to adjust pen pressure. You can try adjust setting of pen pressure.
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Try reboot your computer。
Cursor has offset in application.
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Please update application.
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Try run application as administrator.
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Some applications need to change setting of tablet. Please try different setting on your

Appendix 1: Troubles and Solutions

Driver Version 1.0
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