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Troubleshooting
Troubleshooting
Playback does not start.
≥ Depending on your environment or connected
devices, it may take some time.
The settings are reset to the factory defaults.
≥ Updating the firmware may reset the settings.
This unit turns off suddenly.
≥ If the SSD is removed or malfunctions while this
unit is in operation, this unit will turn off
automatically. Check to see if the SSD is attached
correctly to the main unit. (
≥ If this unit still turns off even after you have
attached the SSD correctly, there may be a
malfunction with the SSD.
The sound is interrupted.
≥ Depending on your environment, the audio may
be interrupted during playback. Check the
operating instructions of the connected device
and the connection to the device.
Disc
Recording does not start.
≥ Make sure that the disc is compatible with this
28)
unit. (
≥ There is moisture on the lens. Wait for about an
hour and then try again.
≥ Recording to unfinalised CD-R and CD-RW discs is
not possible.
≥ WMA/MP3 is not supported. Refer to "CDs" (
for information about the discs this unit can play
back.
Network
Cannot connect to the network.
≥ Confirm the network connection and settings.
(
18, 19)
≥ Make sure that the multicast function on the
wireless router is enabled.
26
12, 13)
28)
≥ Make sure that the devices, smartphone and
tablet are connected to the same network as this
system.
≥ Turn off and on the network connection of the
smartphone, tablet or connected device, and
reconnect it to this unit.
Playback does not start.
The sound is interrupted.
≥ If the signal is interrupted, changing the location
and angle of the broadband router may improve
the signal reception of the connected device.
≥ If several wireless devices are simultaneously using
the same wireless network as this unit, try turning
off the other devices or reducing their wireless
network usage.
≥ If playback has stopped, check the playback status
on the smartphone, tablet or connected device.
USB
This unit does not recognize the USB connection
correctly.
≥ Check to see if another device can detect your
USB device.
≥ If you connect USB HDD to this unit, use the USB
cable that is supplied with the HDD.
The USB device responds slowly.
≥ Large-capacity USB devices may respond slowly.
SSD
The SSD is not detected.
≥ Check to see if the SSD is attached
12, 13)
correctly. (
The STATUS indicator is flashing red.
≥ You might have forgotten to format the new one.
Before using a new SSD, be sure to format it on
20)
this unit. (
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