Faults and what to do about them.
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Faults and what to do about them.
Faults
Water is leaking from the
machine.
The appliance is not filling
with water.
Detergent is not being
dispensed.
The door will not open.
The programme does not
start.
The drum briefly jerks or
judders after the
programme has started.
The water is not draining.
Water is not visible in the
drum.
The spin result is not
satisfactory.
Laundry wet/too damp.
The appliance restarts the
spin cycle several times.
The programme is taking
longer than usual.
The length of the
programme changes
during the wash cycle.
Water remaining in the
care-product
compartment i .
62
Cause/remedy
Attach the drain hose correctly or replace it.
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Tighten the threaded joint on the supply hose.
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Have you pressed the A button?
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Is the tap turned on?
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Could the filter be clogged? Clean the filter. ~ Page 59
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Is the supply hose kinked or trapped?
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The safety function is activated. Stop the programme? ~ Page 48
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Is the E childproof lock activated? Deactivate. ~ Page 47
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Is $ selected (Rinse Stop = no final spin)? ~ Page 48
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Can the door only be opened by the emergency release? ~ Page 60
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Have you pressed the A or Finished In button?
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Is the door closed?
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Is the E childproof lock activated? Deactivate. ~ Page 47
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Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
Is $ selected (Rinse Stop = no final spin)? ~ Page 48
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Clean the drain pump. ~ Page 58
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Clean the drain pipe and/or the drain hose.
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Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
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cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Reduced Ironing selected (depending on the model)? ~ Page 40
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Is the selected speed too low? ~ Page 39
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Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an
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imbalance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active – a rinse cycle has been
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switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Not a fault – the effectiveness of the care product is not affected.
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Clean the insert if necessary. ~ Page 58
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