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INSTRUCTIONS FOR USE
STREAMER 1.4

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  • Page 1 INSTRUCTIONS FOR USE STREAMER 1.4...
  • Page 2 Introduction We would like to congratulate you on selecting the oticon Streamer. The Oticon Streamer is the key to connecting your hearing instruments to the expanding world of electronic media. The Streamer allows Audio Sound from modern communication devices such as cell phones to be streamed directly into your hearing instruments.

  • Page 3: Table Of Contents

    Table of Contents Package contents Product overview Basic use and wearing What is a Streamer? How to wear it Protective skin How to achieve the best experience Streamer wireless ranges EarStream range Connect range Battery life and maintenance Charging Streamer...
  • Page 4 Functional description Key lock General operation Using a cell phone 6.3.1 Preparing Streamer and cell phone 6.3.2 Incoming call 6.3.3 Making a phone call 6.3.4 Phone button 6.3.5 Microphone 6.3.6 Call waiting 6.3.7 Cell phone sounds Listening to audio sources 6.4.1 Connecting to wired audio input 6.4.2 Connecting to wireless audio source 6.4.3 Audio button...
  • Page 5 Out of Connect range handling Pairing to a Bluetooth device 6.9.1 Clearing stored pairings Visual indicators Audible indicators Resetting Streamer Cleaning and maintenance Trouble shooting International Warranty Product approval, precautions and markings Warnings Yellow Pages...

  • Page 6: Package Contents

    Package contents Streamer Protective skin USB charger cord (cover) Neck strap x 2 Dedicated power supply (1 short + 1 long) (charger) Audio cable, 1 m (40 inches)
  • Page 7 Optional This manual Charger cradle Getting Started guide Pocket clip...

  • Page 8: Product Overview

    Product overview Buttons and connectors A. Phone button C. Up-Down button – Short press: – Short press: Accept incoming calls Volume control – Long press: Hook off for outgoing calls Disconnect calls Program change Activate Voice Dial* D. Connect button –...
  • Page 9 Jack connector for Mini USB connector for audio input charging the battery Operate Locked Microphone Key lock...

  • Page 10: Basic Use And Wearing

    Basic use and wearing 3.1 What is a Streamer? Streamer is a body-worn device that can connect your hearing instruments wirelessly to many different sound and communication media, thus enabling your instruments to func- tion as wireless headphones. If you have two hearing instruments, the sound will be streamed to both ears. Through Streamer, your hearing instruments can connect to a number of ConnectLine devices and other audio sources which allows you to • use the home phone hands-free...

  • Page 11: How To Wear It

    3.2 How to wear it To make sure that you receive the best signal through Streamer, it must be kept inside the Body Area Network. This is the area sur- rounding the hearing instruments within a range of approx. 0.5 me- tres.

  • Page 12: Protective Skin

    IMPORTANT NOTICE Please use the neck strap carefully. Due to security reasons (to avoid strangulation) the neck strap will automatically break if it gets caught in something. Do not shorten or modify the neck strap in any way, i.e. such as tie a knot to shorten the length. If a neck strap breaks, it cannot be repaired and must be replaced.

  • Page 13: How To Achieve The Best Experience

    3.4 How to achieve the best experience 1. The best listening quality is achieved by using the neck strap, i.e. hands-free around the neck. The neck strap enhances the sound quality because it has an additional antenna built-in. 2. Streamer can be kept in a pocket when not streaming audio, however still ready to receive a phone call.
  • Page 14 6. The microphone must be oriented directly towards your mouth while speaking within a distance from 10 to 30 cm (4 – 12 inches). This is ensured when using the neck strap. 7. Depending on the placement of Streamer, minor dropouts of sound can occur. If you have two hearing instruments, sound should remain in one ear even though a dropout is happening.
  • Page 15 Hands-free Purpose: landline phone, Neck strap mobile phone, TV, music, remote control, stand-by Handheld In your hand Purpose: Remote control, Purpose: landline phone, incoming call notification, mobile phone, remote and stand-by control In your pocket (pocket clip)

  • Page 16: Streamer Wireless Ranges

    4. Streamer wireless ranges 4.1 EarStream range Streamer has a digital wireless transmitter (EarStream) built-in that streams informa- tion to your hearing instruments. The EarStream radio is activated automatically when requested and cannot be permanently switched off. When Streamer is streaming audio, the range to the hearing instrument is approx. 0.5 meters (20 inches).

  • Page 17: Connect Range

    4.2 Connect range Streamer connects to the ConnectLine devices and other wireless sound sources by means of Bluetooth. When the Connect function is turned on, Streamer establishes a con- nection to ConnectLine devices accessible within 10 meters (30 feet) range. The wireless range from Streamer to a Bluetooth enabled cell phone is also 10 meters.

  • Page 18: Battery Life And Maintenance

    Battery life and maintenance Streamer has a built-in rechargeable battery. Always start by charging your new Streamer for 2-4 hours until fully charged. This is shown by fixed green light in the battery indicator. The battery life of Streamer depends on the usage. BATTERY LIFE* Talking on the phone 5 hours...

  • Page 19: Charging Streamer

    5.1 Charging Streamer The best way to preserve capacity on the battery is to charge it frequently. Streamer should be charged every night to always ensure battery life for a full day of operation. To charge Streamer, connect the power adapter cord to the mini USB connector placed at the bottom of Streamer.
  • Page 20 Included in the package, you will also find a USB cord that can be used to connect and charge Streamer from a PC, allowing for frequent charging in the office. The battery status indicator flashes RED when the battery is very low. The battery low condition is also acoustically indicated by two beeps in the hearing instruments.
  • Page 21 STATUS INDICATOR MEANING CONDITION Steady red light Low battery ~ 20 min talk time left Flashing red light Very low battery ~ 5 min talk time left Flashing green light Battery charging Do not disconnect charger Steady green light Battery fully charged Ready to go Full recharging of the battery will take approx.

  • Page 22: Functional Description

    Functional description This section provides a detailed description of each function. An overview of the visual and audio indications provided by Streamer and the hearing instruments are described in sections 7 and 8 6.1 Key lock To prevent accidental key presses, Streamer has a key lock function. The key lock is operated by the slider on top of Streamer marked with the padlock symbol.
  • Page 23 Streamer cannot be operated when the keys are locked, apart from accepting a call from the cell phone. (All keys will then be active until the call is terminated.) If you try to operate Streamer while the keys are locked, the back light in the buttons will flash a few times to indicate the non-operational mode of keys in Streamer.

  • Page 24: General Operation

    6.2 General operation Some of Streamer buttons have more functions depending on the listening situation and Some of Streamer buttons have more functions depending on the listening situation and the duration of the press, i.e. how long a button is activated. Duration of button presses is defined as: Key Press definitions Duration...
  • Page 25 Streamer and a set of hearing instruments is a secure system. The hearing instrument(s) will only accept audio streaming from Streamer to which they are linked. (Linking has been done by your Hearing Care Professional.) This ensures that other hearing instru- ments cannot intercept phone calls or audio from your Streamer.

  • Page 26: Using A Cell Phone

    6.3 Using a cell phone Streamer allows you to use a cell phone in conjunction with your hearing instruments. Together, the hearing instruments and Streamer work similar to a wireless Bluetooth headset. Streamer supports two phones at the same time. This allows you to use Streamer seam- lessly for two Bluetooth enabled cell phones or both a cell phone and a home phone (requires the ConnectLine Phone adapter).

  • Page 27: Preparing Streamer And Cell Phone

    6.3.1 Preparing Streamer and cell phone The Bluetooth function between Streamer and the cell phone must be prepared so the two devices can connect and work together. This initial configuration of the devices is re- ferred to as pairing. If you have not paired Streamer to your cell phone, you should follow the pairing guidelines in section 6.9.

  • Page 28: Incoming Call

    6.3.2 Incoming call When an incoming call is received by Streamer, a ringing tune appears in the instruments. The incoming call is also shown on Streamer by the flashing green rim light around the Phone button. When accepting the incoming call, your hearing instruments will automatically switch to a dedicated Streamer phone program.

  • Page 29: Making A Phone Call

    6.3.3 Making a phone call Before making a phone call, make sure that Streamer is inside the Body Area Network, e.g. by using the neck strap. To make a phone call, you must use the cell phone keyboard just as when making a normal call from the phone.

  • Page 30: Phone Button

    6.3.4 Phone button The table shows how to use Streamer for phone calls over the cell phone. A short press will answer or disconnect Short press the incoming call, respectively. A short press will activate Voice Dialing when not in a call. Streamer can receive an incoming call while streaming other types of audio, e.g.

  • Page 31: Microphone

    6.3.5 Microphone The microphone in Streamer is active only during a phone call. In all other situations the microphone is turned off. When using Streamer for phone communication, the microphone must be placed 10 - 30 cm from the mouth in order to ensure good sound quality to the person at the other end of the line.

  • Page 32: Call Waiting

    6.3.6 Call waiting Streamer supports call waiting by sending notification to the hearing instruments if a second call is incoming during an active call. The audible notification is added to the phone conversation by the telecom provider. To switch to the second call, you must accept the call on the cell phone. Refer to the instructions for the cell phone.

  • Page 33: Cell Phone Sounds

    6.3.7 Cell phone sounds Some cell phones will try to send their ringing tones, key-press beeps, keyboard locked beep, etc. to any connected headset over the Bluetooth connection. (In cell phone manuals, this is normally referred to in-band ringing.) Note: If the cell phone is configured to stream keyboard beeps over the Bluetooth connec- tion, the cell phone will, when operated, interrupt any ongoing audio streaming and will force the hearing instruments to switch program.
  • Page 34 Some cell phones will also support the following additional dedicated Bluetooth features: Voice Dial If this is implemented in the connected cell phone, the function will be activated by press- ing Streamer Phone button shortly. Last Number Redial If this is implemented in the connected cell phone, the function will be activated by a long press on Streamer Phone button.

  • Page 35: Listening To Audio Sources

    6.4 Listening to audio sources Streamer can connect your hearing instruments to many different audio sources and allows you to use your hearing instruments to function as wire- less headphones. An audio source can be connected to your hearing instruments through Streamer in two ways: • by wired input to the micro jack • by a wireless Bluetooth connection...

  • Page 36: Connecting To Wired Audio Input

    6.4.1 Connecting to wired audio inputt When the included audio cable is connected to an audio player and Streamer, Streamer starts streaming after the Audio button is pressed shortly. The light around the Audio button turns on constant light (see section 7). Use the included audio cable to connect Streamer to the audio source.

  • Page 37: Connecting To Wireless Audio Source

    6.4.2 Connecting to a wireless audio source The Bluetooth connection between Streamer and the audio source must be prepared so the two devices connect wirelessly to each other. This initial configuration of the devices is referred to as pairing. If you have not paired Streamer to your ConnectLine adapter or other Bluetooth audio source, you should follow the pairing guidelines in section 6.9 or the specific ConnectLine adapter guide.
  • Page 38 Since Streamer can handle multiple audio sources, the following describes how Streamer will react to various operations: • If streaming ConnectLine TV and then audio is connected to the wired jack input, a short press on the Audio button will first stop the TV sound. When the Audio button is pressed again, streaming from the jack input starts (priority control).

  • Page 39: Audio Button

    6.4.3 Audio button The table shows how to use Streamer with all types of audio streaming: Short A short press starts/stops streaming of the available audio. The avail- press able audio source can be wired audio, TV sound or a Bluetooth stereo music player.
  • Page 40 Listening tip When audio streaming is started, the microphones in your hearing instruments are normally switched on, allowing you to hear surrounding audio or speech as well. To only focus on the streamed audio, you can switch off the hearing instrument microphones by pressing Streamer Up-Down button for 2 seconds.

  • Page 41: Up-Down Button

    6.5 Up-Down button Streamer can be used as a remote control to the hearing instruments, operating the volume up and down and switching backwards and forwards in the program cycle. 6.5.1 Volume control The volume control allows you to remotely adjust the sound level in the hearing instru- ments in all listening situations to achieve a good and convenient listening result.
  • Page 42 The volume control functions as described in the table. A short press adjusts the volume level up or down in the hearing instruments. If you have 2 hearing instruments, volume is adjusted in both hearing instru- ments at the same time. The volume can be turned up and down in steps.

  • Page 43: Programme Shift

    6.5.2 Program shift The program shift function allows you to remotely shift to another program in the hearing instruments. The program shift function can be used only when: – neither streaming audio nor in a phone call. – there are two or more programs in the hearing instruments...

  • Page 44: Connect Button

    A long press (2 seconds) switches to the next program in the hearing instru- ment program cycle. Press the upper part to go forwards in the program cycle e.g. from P1->P2. Press the lower part to go backwards in the program cycle e.g. from P3->P2. If you have 2 hearing instruments, the program shift is carried out in both instruments at the same time.
  • Page 45 To see whether an electronic media has a built-in Bluetooth function, you may look for the Bluetooth symbol: Most cell phones today have Bluetooth built-in. The basic operation of the Bluetooth function in described in the following table A short press turns Streamer’s Connect function on. If already Short press turned on, a short press will just confirm the status, turning on the blue rim light again for a short period of time.
  • Page 46 Very long A very long press activates the Bluetooth pairing mode. See press section 6.9 describing the pairing sequence. (5 sec.) The pairing mode is active for 120 seconds or until the pairing is complete. Pairing mode can be manually terminated by a long press on the Connect button.

  • Page 47: Connecting To Bluetooth Device

    6.7 Connecting to Bluetooth devices Whenever Streamer’s Connect function has been turned off or the wireless audio source (ConnectLine device or cell phone) has been out of range or turned off, the devices must find and connect to each other. The AutoConnect function in Streamer ensures that all paired wireless audio sources are automatically connected to Streamer when possible.

  • Page 48: Pairing To A Bluetooth Device

    If the connection is lost while listening to ConnectLine TV, the audio streaming stops (after 5 seconds the hearing instruments return to the standard program (P1)). You may start Audio streaming again when inside the ConnectLine TV range again. If the connection is lost while listening to a Bluetooth stereo player, the streaming stops (after 5 seconds the hearing instruments return to the standard program (P1)).
  • Page 49 The following few basic steps will take you through a pairing sequence: 1. Prepare device Make sure that the Bluetooth function is turned on in the cell phone or the audio source. Find the menu or identify the activation required to start the pairing process. Refer to the manual of the cell phone or audio device to be paired for detailed instruc- tion on how to conduct the pairing.

  • Page 50: Clearing Stored Pairings

    Streamer’s code is: 0000 (four zeros). Upon entering the pin code, Streamer and the device are now paired. For further Streamer pairing and product support, visit www.oticon.com Cell phone issues: After a successful pairing sequence, a symbol should appear in the cell phone display (e.g.

  • Page 51: Visual Indicators

    Visual indicators Light Blinking State Prerequisites description description Phone Blinking Phone ringing Streamer is paired and GREEN light connected to a phone Constant Active phone call GREEN light No light No active calls...
  • Page 52 Light Blinking State Prerequisites description description Audio Constant Streaming is on Connection is estab- ORANGE light lished to wireless audio source OR wired connection is present No light Streaming is off Slow flash ORANGE Streaming is pending light (fading) Connect Fixed or slow fading Connect is turned on BLUE light...
  • Page 53 Light Blinking State Prerequisites description description Battery low Constant RED light Battery low ~ 20 minutes left Blinking RED light Battery very low ~ 5 minutes left Battery charging Blinking GREEN light Battery charging USB cable connected to power source Constant GREEN light Battery fully charged Backlight...

  • Page 54: Audible Indicators

    8. Audible indicators This section describes the hearing instrument sounds that Streamer can initiate. The sounds provide feedback about buttons pressed and functions activated from Streamer. The sounds also provide information about the mobile phone functions e.g. incoming call. All sounds are played by the hearing instruments in any given active programme, so the ringing tune can e.g.
  • Page 55 Call accepted Programme change beeps shifting to phone programme in hearing instrument Call waiting Two short beeps (Standard call waiting beeps added by phone company) Call ended Programme change beep shifting back to the standard pro- gramme in the hearing instrument Call rejected One beep Volume change...

  • Page 56: Resetting Streamer

    Resetting Streamer If, for some reason, Streamer halts in a non-functional mode, it can be reset. To reset Streamer, press the Phone button for 10 seconds. All rim lights will flash shortly to indicate that a reset has been made. Note that all pairings to external Bluetooth devices stored in Streamer will still remain.

  • Page 57: Cleaning And Maintenance

    10. Cleaning and maintenance Streamer is a sealed product that requires only a minimum of maintenance. Any dirt, moisture or grease should be cleaned off by using a dry or damp cloth. It is recommended to clean Streamer on a regular basis. The microphone opening and the connectors for audio input and charging must be kept free of dirt or debris.

  • Page 58: Trouble Shooting

    11. Trouble shooting Pairing Problem Solution My Streamer will not Streamer’s key lock is Deactivate the key lock located on top enter Bluetooth activated of Streamer. When the key lock slider pairing mode reveals a GREEN label, the keys can be operated Streamer is out of power Charge or recharge the battery...
  • Page 59 Pairing Problem Solution Pairing was Your Streamer is not in Streamer’s pairing mode is active for unsuccessful pairing mode when your 120 seconds or until Streamer has phone is trying to pair with it been paired to your device. If the pair- ing is not completed within the 120 seconds repeat the pairing process again...
  • Page 60 Phone Problem Solution The Phone button Bluetooth is off in the phone Ensure Bluetooth is on in the phone does not blink when and/or in Streamer – please reference your phone’s user the phone is ringing guide. and there is no ring- ing indication in the Your phone and your Ensure Connect is on in Streamer.
  • Page 61 Streamer is out of power Recharge the battery does not blink when the phone is ringing The Bluetooth connection Oticon cannot guarantee compat- and there is no ring- between Streamer and your ibility with every Bluetooth® product ing indication in the phone is unsteady on the market.
  • Page 62 Phone Problem Solution The audio in the Streamer is out of Bluetooth Make sure Streamer is kept within 10 hearing instruments range metres (30 feet) of the phone. This drops out range is reduced significantly indoors with lots of obstacles (walls, furniture) and it is also phone dependent The other party has Streamer’s microphone does...
  • Page 63 Phone Problem Solution The phone call does You may be pressing the To accept a call make a short press not go through when Phone button too long when (less than 1 second) the Phone button is you are answering a call. pressed The call will be rejected I hear multiple beeps...
  • Page 64 Wired audio Problem Solution No audio in the Audio source needs to be If Streamer is connected to e.g. a PC, hearing instruments turned on make sure that the volume is turned up on the PC Volume is too low/ Volume needs to be adjusted Adjust volume on the audio source high...
  • Page 65 Charging Problem Solution Streamer does not The battery of Streamer is Streamer needs to charge for work even while drained completely approximately 20 minutes before it charging can operate. For optimal battery life avoid draining the battery completely Volume Problem Solution When I press a button Keyboard is locked to prevent...

  • Page 66: International Warranty

    12. International Warranty Streamer is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local Hearing Care Professional for more information.
  • Page 67 The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your Hearing Care Professional for further information.
  • Page 68 Oticon Warranty Certificate Name of owner: Dispenser: Dispenser address: Dispenser phone: Purchase date: Warranty period: Month: Serial no.:...

  • Page 69: Product Approval, Precautions And Markings

    13. Product approval, precautions and markings Beside the Bluetooth transmitter, Streamer contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < -15 dBμA/m @ 10m. The emission power from Streamer is below international emission limits for human exposure.
  • Page 70 This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to the equipment not expressly approved by Oticon may void the FCC’s authorisation to operate the equipme.
  • Page 71 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer- ence in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 73 Warnings Streamer is not a toy and therefore should be kept out of the reach of children and anyone else who might swallow parts or otherwise cause injury to them- selves. Special attention should be paid to the smaller components in order to prevent children from swallowing them and choking.
  • Page 74 Streamer is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, Streamer might cause interference with other medical devices such as defibrillators and pacemakers. Please contact the manufacturer of your implantable device for information about the risk of disturbance. Interference can also be caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges.
  • Page 75 Oticon hereby declares that this Streamer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Declaration of conformity is available at: Oticon A/S Kongebakken 9 DK-2765 Smørum Denmark www.oticon.com 0682 N1175 Waste from electronic equipment must be...
  • Page 76 People First People First is our promise to empower people to communicate freely, interact naturally and participate actively...

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