Obtaining Warranty Service; Emergency Repairs - Lexus GS 450h Warranty And Services Manual

OBTAINING WARRANTY SERVICE

BY GEOGRAPHIC
REGION
In the United States,
U.S. Territories and Canada
To obtain warranty service in the
United States, U.S. territories or
Canada, take your vehicle to an
authorized Lexus dealership. If
your vehicle cannot be driven,
contact your nearest Lexus
dealership for towing assistance.
You do not have to pay for towing
to the nearest Lexus dealership
if your vehicle is inoperable due
to failure of a warranted part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside
the United States, U.S. territories and
Canada and need warranty service,
contact a local Lexus dealership.
Please note, however, that your
vehicle may not be repaired free
of charge because the local Lexus
distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may
not comply with local regulatory
or environmental requirements.
38 Your Responsibilities

EMERGENCY REPAIRS

Lexus recommends having
maintenance and repairs for
your GS 450h performed by
an authorized Lexus dealership.
To locate your nearest authorized
Lexus dealership, log on to
www.lexus.com or contact
Lexus Customer Satisfaction
at (800) 255-3987.
Maintenance and repairs not
performed by an authorized
Lexus dealership should be
performed by a qualified technician
following procedures in Lexus
service and repair publications.
Please refer to the important
safety precautions found on the
inside front cover of this booklet.
If your vehicle is inoperable or
unsafe to drive and there is no Lexus
dealership reasonably available to
make repairs, you may perform
the repairs yourself or have them
performed by another automotive
service provider. Lexus will
reimburse you for any of the repairs
that are covered by warranty.