Blackberry DTEK50 User Manual page 66

User Guide
• If you use your device for work, your organization might not allow Internet tethering. For more information, check with
your administrator.
I can't use my device as a mobile hotspot
• Check that you're connected to the mobile network.
• Check that your wireless service plan is set up to use the mobile hotspot feature. If not, you must change your wireless
service plan before mobile hotspot can work on your device.
• Your service provider might not allow the use of the mobile hotspot feature while roaming. For more information, check
your wireless service plan or contact your service provider.
• If you're using your device for work, your organization might not allow the use of the mobile hotspot feature. For more
information, check with your administrator.
I can't find the mobile hotspot password
If you set up a mobile hotspot, you must enter the mobile hotspot password on the device that is trying to connect to your
mobile hotspot.
To find your password, on your BlackBerry device, swipe down from the top of the screen once using two fingers, or twice
using one finger. Tap
password checkbox.
VPN
A connection to a virtual private network (VPN) allows your device to use a wireless network connection to send data to and
receive data from a private network. For example, a VPN connection allows your device to connect securely to your
organization's network when you are working outside the office. When you connect to a VPN, the security and data
management policies for the private network protect your data.
Before you can connect to a VPN, you must add a VPN profile. Only the device owner can add and manage VPN profiles on
your device. You might also need to install a VPN app on your device. For more information, contact your administrator or
download a VPN app from the Google Play
Add a VPN profile
Before you can add a VPN profile, you must set a screen lock for your device.
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2.
Tap > More > VPN >
3. Complete the fields on the screen. If you don't know the network information, contact your administrator.
4. Tap Save.
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> More > Tethering & Mobile Hotspot, and then tap Set up Mobile Hotspot. Tap the Show
store.
™
.
Settings