Middle Atlantic Products RM-KB-LCD17KVMHD User Manual
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Middle Atlantic Products RM-KB-LCD17KVMHD User Manual

Dual rail 8-port lcd kvm switch
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RM-KB-LCD17KVMHD
Dual Rail 8-Port LCD

KVM Switch

Rev B
I-00722

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Summary of Contents for Middle Atlantic Products RM-KB-LCD17KVMHD

  • Page 1: Kvm Switch

    User Manual RM-KB-LCD17KVMHD Dual Rail 8-Port LCD KVM Switch Rev B I-00722...

  • Page 2: Fcc, Ce Information

    RM-KB-LCD17KVMHD User Manual FCC, CE Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Notice

    RM-KB-LCD17KVMHD User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Package Contents

    RM-KB-LCD17KVMHD User Manual Package Contents Basic Package The basic RM-KB-LCD17KVMHD package consists of: 1 RM-KB-LCD17KVMHD Rackmount LCD KVM switch 2 Custom USB DVI KVM Cable Set 1 Power Cord 1 User Instructions* 1 Quick Start Guide Check to make sure that all of the components are present and in good order.

  • Page 5: Table Of Contents

    RM-KB-LCD17KVMHD User Manual Contents FCC, CE Information......... . i RoHS.
  • Page 6 RM-KB-LCD17KVMHD User Manual OSD Functions ..........23 F1: Help.
  • Page 7 RM-KB-LCD17KVMHD User Manual Message Display Panel ....... . . 58 Compose Panel .
  • Page 8 RM-KB-LCD17KVMHD User Manual Modifying User Accounts ........95 Deleting User Accounts.
  • Page 9 RM-KB-LCD17KVMHD User Manual System Operation ......... . 130 Clear Port Names: .

  • Page 10: About This Manual

    RM-KB-LCD17KVMHD on-screen display (OSD), and how to work with it. Chapter 5, Keyboard Port Operation, details all of the concepts and, procedures involved in the hotkey operation of your RM-KB-LCD17KVMHD installation. Chapter 6, Remote Logging In, describes how to log into the RM- KBLCD17KVMHD via its Graphical User Interface (GUI) with each of the available access methods: from the local console;...

  • Page 11: Conventions

    AP versions of the Win Client, the Java Client, the Log Server, and Power Over the Net (PON) programs. Chapter 14, Port Operation, provides detailed information on accessing and operating the devices connected to the RM-KB-LCD17KVMHD's ports. An Appendix, provides specifications and other technical information regarding the RM-KB-LCD17KVMHD.
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  • Page 13: Chapter 1 Introduction

    Chapter 1 Introduction Overview The RM-KB-LCD17KVMHD switch is an integrated LCD console and key- board, video, and mouse (KVM) switch that offers secure access to 8 attached computers and mounts in only 1U of rack space. It features an independently retractable 17.3”...
  • Page 14 RM-KB-LCD17KVMHD User Manual The switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Inter- net– whether the connecting computer is located down the hall, down the street, or half-way around the world. Remote operators can log in via their browser or make use of stand-alone Windows or Java GUI applications.

  • Page 15: Features

    Chapter 1. Introduction Features Integrated KVM console with a 17.3” Widescreen DVI Full HD LCD monitor Supports an external console with DVI / HDMI video ports Superior video quality – up to 1920 x 1080 @60Hz; DDC, DDC2, DDC2B Adjustable depth to fit within the rack Standard 105-key keyboard;...

  • Page 16: Requirements

    RM-KB-LCD17KVMHD User Manual Configurable user and group permissions for server access and control Automated CSR creation utility and third party CA certificate authentication Virtual Remote Desktop Video quality and video tolerance can be adjusted to optimize data transfer speed; monochrome color depth setting, threshold and noise...

  • Page 17: Operating Systems

    Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below. Version Windows NT and higher Linux RedHat 9.0 and higher SuSE 10 and higher Mandriva (Mandrake) 9.0 and higher UNIX 4.3 and higher FreeBSD 5.5 and higher Solaris 8 and higher Novell Netware...

  • Page 18: Components

    RM-KB-LCD17KVMHD User Manual Components Front View...
  • Page 19 Chapter 1. Introduction Component Description Upper Handle Pull to slide the LCD module out; push to slide it in. See Operating Precautions, page 15, for details on sliding the console in and out LCD Module After sliding the LCD module out, flip up the cover to access the LCD display.

  • Page 20: Rear View

    KVM Port The custom KVM cable supplied with the package for linking Section the RM-KB-LCD17KVMHD to a computer or switch plugs in here. An additional HDMI and DVI port are provided. Grounding The grounding wire (used to ground the unit) attaches here.

  • Page 21: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Before you Begin 1. Important safety information regarding the placement of this device is provided in Safety Instructions. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up has been turned off.
  • Page 22 Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack, then screw the rear flanges to the rack. 3. Slide the RM-KB-LCD17KVMHD onto the support flanges. Use the screws supplied with this package to loosely attach the front of the RM- KB-LCD17KVMHD to the front of the rack (only tighten the screws part way).
  • Page 23 LCD17KVMHD (tighten the screws all the way). Phillips I head M4L6 5. Slide the RM-KB-LCD17KVMHD open and closed a couple of times to be sure that it is properly aligned and operating smoothly. 6. After determining that the RM-KB-LCD17KVMHD is lined up and operating correctly, finish by fully tightening the front attachment screws inserted in Step 3.

  • Page 24: Connecting Up

    1. Plug the USB; then DVI or HDMI, and audio connectors of a KVM cable (either supplied with the unit, or purchased separately, see Operating Systems) into the CPU port on the rear of the RM-KB-LCD17KVMHD. 2. Plug the keyboard, monitor, mouse of the KVM cable into their respective ports in the Console Section of a KVM switch or computer.

  • Page 25: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram HDMI...
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  • Page 27: Chapter 3 Operation

    Chapter 3 Operation Operating Precautions The maximum load bearing capacity of the keyboard module is 66 lbs. (30 kg) Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work.

  • Page 28: Lcd Osd Configuration

    RM-KB-LCD17KVMHD User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu.
  • Page 29 Chapter 3. Operation Setting Explanation V-Position Positions the display area on the LED panel vertically (moves the display area up or down). Color Temperature Adjusts the color quality of the display. You can adjust the warmth value, color balance, etc. The Adjust Color selection has a further submenu that lets you fine tune the RGB values.

  • Page 30: Hot Plugging

    RM-KB-LCD17KVMHD. Powering Off and Restarting If it becomes necessary to Power Off the RM-KB-LCD17KVMHD (to upgrade the firmware, for example), simply turn off the power to the unit using the rear panel power switch. To restart the RM-KB-LCD17KVMHD, turn the rear panel power switch back on.

  • Page 31: On Screen Display (Osd) Operation

    Chapter 4 On Screen Display (OSD) Operation OSD Overview The OSD (on-screen display) is a mouse and keyboard enabled, menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen. OSD Login The OSD incorporates a two level (administrator / user) password system. Before the OSD main screen displays, a login dialog box appears that asks for username and password.

  • Page 32: Osd Hotkey

    OSD Hotkey You can display the OSD on the LCD or an external console monitor while also viewing the display of any port on the RM-KB-LCD17KVMHD by pressing the [Scroll Lock] key twice. Note: You can optionally change the OSD hotkey on OSD or Web GUI User Preference (See Chapter4 OSD Operation or Chapter8.

  • Page 33: Osd Main Screen

    Chapter 4. On Screen Display (OSD) Oper- OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Description The computers that are powered on and are online have a sun symbol in this column. If a port has been given a name, its name appears in this column.

  • Page 34: Osd Navigation

    RM-KB-LCD17KVMHD User Manual OSD Navigation To dismiss the menu, and deactivate OSD, click the X at the upper right corner of the OSD window; or press [Esc]. To log out, click F8 at the top of the main screen, or press [F8].

  • Page 35: Osd Functions

    Chapter 4. On Screen Display (OSD) Oper- OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, favorites list you wish to view, create or edit a port name, or make OSD setting adjustments. To access an OSD function: 1.

  • Page 36: F3: Set

    RM-KB-LCD17KVMHD User Manual 1. Click the port, or use the navigation keys to move the highlight bar to it, then press [F2]. 2. Key in the new port name, or modify/delete the old one. The maximum number of characters allowed for the port name is 12. Legal characters include: All alpha characters: A–Z...
  • Page 37 Chapter 4. On Screen Display (OSD) Oper- Setting Function The Default setting is [Scroll Lock] [Scroll Lock]. You can OSD Hotkey optionally change the OSD hotkey as following combination commands. [Ctrl] [Ctrl] [Alt] [Alt] [Shift] [Shift] [Print Screen] [Print Screen] Determines how long the focus dwells on each port as it cycles Scan Duration through the selected ports in Auto Scan mode.

  • Page 38: F4: Adm

    RM-KB-LCD17KVMHD User Manual F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 39 Chapter 4. On Screen Display (OSD) Oper- Function The KVM can either have its IP address assigned dynamically Set IP Address (DHCP), or it can be given a fixed IP address. Obtain an IP address automatically (DHCP): For dynamic IP address assignment, select the Obtain IP address automatically radio button.
  • Page 40 This function is clears the port name. Clear Port Names Clicking this button undoes all Customization page changes that Reset Default have been made to the RM-KB-LCD17KVMHD switch and returns Values the parameters to the original factory default settings. The reset values include following items:...

  • Page 41: F5: Scan

    Chapter 4. On Screen Display (OSD) Oper- Function Place a check here to make the RM-KB-LCD17KVMHD) switch Reset on Exit reset itself and implement all the new settings when you log out. If you clear the check mark before logging out, the changed settings will be ignored and the original IP Address settings will remain in effect.

  • Page 42: Ctrl + T: Select Tree List

    RM-KB-LCD17KVMHD User Manual menu, a null port message displays on the screen. The OSD hotkey will bring up the main OSD screen. Ctrl + T: Select Tree List This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen.

  • Page 43: Ctrl + C: Port Properties

    Chapter 4. On Screen Display (OSD) Oper- Ctrl + C: Port properties The Port Properties page looks similar to the one below: Access Mode: The Port Properties function allows you to make configuration settings for the selected port. Defines how the port is to be accessed when multiple users have logged on, as follows: Exclusive: The first user to switch to the port has exclusive control over the port.
  • Page 44 RM-KB-LCD17KVMHD User Manual Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed chronologically. Under these circumstances, users can take advantage of the Message Board, which allows users to communicate with each other regarding control of the keyboard and mouse or keyboard, mouse, and video of a Share port.

  • Page 45: Keyboard Port Operation

    Chapter 5 Keyboard Port Operation Keyboard Operation Component Description Port Selection Buttons Port selection and LED 1~8 Press the Button number which you want to access port. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. ORANGE: The computer attached to the port is On Line.

  • Page 46: Hotkey Summary Table

    RM-KB-LCD17KVMHD User Manual Component Description Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs Reset Press the recessed switch in with a thin object to perform a system reset. KVM Hotkey Invoking KVM Hotkey mode. [KVM Hotkey] + [A] [Enter] or [KVM Hotkey] + [Q] [Enter]: Invokes Auto Scan mode.

  • Page 47: Chapter 6. Remote Logging In

    Chapter 6 Remote Logging In Overview RM-KB-LCD17KVMHD can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the RM-KB-LCD17KVMHD authentication procedure requires you to submit a valid username and password.

  • Page 48: Browser Login

    RM-KB-LCD17KVMHD User Manual Browser Login RM-KB-LCD17KVMHD can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.

  • Page 49: Windows Client Ap Login

    (although you initially download the Windows AP Client program from the browser page – see Chapter 13, Download). To connect to the RM-KB-LCD17KVMHD, go to the location on your hard disk that you downloaded the Windows AP Client program to, and double- click its icon (WinClient.exe) to bring up the Windows Client Connection...

  • Page 50: The Windows Client Ap Connection Screen

    The Help Menu displays the WinClient AP version. Server List Each time the WinClient.exe file is run, it searches the user's local LAN segment for RM-KB-LCD17KVMHD, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click it.

  • Page 51: Connecting - Windows Client Ap

    Chapter 6. Remote Logging In Connecting – Windows Client AP To connect to a RM-KB-LCD17KVMHD do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.

  • Page 52: The File Menu

    RM-KB-LCD17KVMHD User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.

  • Page 53: Java Client Ap Login

    (although you initially download the Java AP Client program from the browser page – see Chapter 13, Download). To connect to the RM-KB-LCD17KVMHD, go to the location on your hard disk that you downloaded the Java AP Client program to, and double-click its...

  • Page 54: The Java Client Ap Connection Screen

    Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for RM-KB-LCD17KVMHD, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click it.

  • Page 55: Connecting - Java Client Ap

    Chapter 6. Remote Logging In Connecting – Java Client AP To connect to a RM-KB-LCD17KVMHD do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
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  • Page 57: Chapter 7. Remote User Interface

    Remote User Interface Overview Once you have successfully logged in, the RM-KB-LCD17KVMHD user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.

  • Page 58: Page Components

    The web page screen components are described in the table, below: Item Description Tab Bar The tab bar contains the RM-KB-LCD17KVMHD main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.

  • Page 59: The Tab Bar

    There are two small icons at the extreme right of the page. Their functions are described in the table, below: Icon Function Click this icon to brings up a panel with information about the RM-KB- LCD17KVMHD firmware version. Click this icon to log out and end your RM-KB-LCD17KVMHD session.

  • Page 60: The Ap Gui Main Page

    RM-KB-LCD17KVMHD User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in, the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.

  • Page 61: The Control Panel

    Chapter 7. Remote User Interface The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
  • Page 62 RM-KB-LCD17KVMHD User Manual Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Zoom, Mouse Pointer, and Mouse Sync Mode. These functions are discussed in the sections that follow.

  • Page 63: Winclient Control Panel Functions

    Chapter 7. Remote User Interface WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
  • Page 64 RM-KB-LCD17KVMHD User Manual Under an accessed port, click to skip to the first port accessible to the user that is after the current one without having to recall the Port Access page. Under an accessed port, click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page.

  • Page 65: Video Settings

    Chapter 7. Remote User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the Performance bar setting.
  • Page 66 RM-KB-LCD17KVMHD User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table: Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased.
  • Page 67 Depending on the network bandwidth, a high value may adversely effect response time. Enable Refresh The RM-KB-LCD17KVMHD can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The RM-KB- LCD17KVMHD will redraw the screen at the interval you specify.

  • Page 68: Gamma Adjustment

    RM-KB-LCD17KVMHD User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box. Under Advanced configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.

  • Page 69: The Message Board

    Chapter 7. Remote User Interface The Message Board The RM-KB-LCD17KVMHD supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles. Their actions are described in the...

  • Page 70: Message Display Panel

    RM-KB-LCD17KVMHD User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.

  • Page 71: Zoom

    Chapter 7. Remote User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.

  • Page 72: The On-Screen Keyboard

    RM-KB-LCD17KVMHD User Manual The On-Screen Keyboard The RM-KB-LCD17KVMHD supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to...

  • Page 73: Selecting Platforms

    Chapter 7. Remote User Interface Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.

  • Page 74: Mouse Pointer Type

    RM-KB-LCD17KVMHD User Manual Mouse Pointer Type RM-KB-LCD17KVMHD offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.

  • Page 75: Mouse Dynasync Mode

    Chapter 7. Remote User Interface Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.

  • Page 76: Mac And Linux Considerations

    RM-KB-LCD17KVMHD User Manual Mac and Linux Considerations For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text →...

  • Page 77: Control Panel Configuration

    Chapter 7. Remote User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
  • Page 78 Control Panel as follows: Bus No./Total Users. Snapshot These settings let the user configure the RM-KB-LCD17KVMHD screen capture parameters: Path lets you select a directory that the captured screens automatically get saved to.

  • Page 79: The Java Control Panel

    Chapter 7. Remote User Interface The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
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  • Page 81: Chapter 8. Remote Port Access

    Chapter 8 Remote Port Access Overview When you log in to the switch the Port Access page comes up with the RM-KB- LCD17KVMHD KVM Connections page displayed. Browser GUI The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.

  • Page 82: The Sidebar

    RM-KB-LCD17KVMHD User Manual The Sidebar All Servers are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: Users are only allowed to see the devices and ports/outlets that they have access permission for.

  • Page 83: Array

    Chapter 8. Remote Port Access Array Array is found at the bottom of the AP GUI Sidebar. It represents another way of monitoring port activity. Under this function your screen is divided into a grid of panels, with each panel showing the video display of a particular port.

  • Page 84: Filter

    RM-KB-LCD17KVMHD User Manual Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter,...

  • Page 85: Port/Outlet Naming

    Chapter 8. Remote Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
  • Page 86 RM-KB-LCD17KVMHD User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.

  • Page 87: History

    Chapter 8. Remote Port Access History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record.

  • Page 88: Favorites

    RM-KB-LCD17KVMHD User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on...
  • Page 89 Chapter 8. Remote Port Access 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.

  • Page 90: Modifying A Favorite

    RM-KB-LCD17KVMHD User Manual Modifying a Favorite To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu that appears. To edit a Favorite’s name: Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box, This is the same procedure as the one described for port naming.

  • Page 91: User Preferences

    Chapter 8. Remote Port Access User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
  • Page 92 Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the RM-KB-LCD17KVMHD can be accessed again.The default is 30 minutes. Toolbar Selects whether or not the Port Toolbar is enabled when a port is accessed.

  • Page 93: Sessions

    Chapter 8. Remote Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the RM-KB- LCD17KVMHD, and provides information about each of their sessions. Note: 1. The Session page isn’t available for ordinary users. 2.

  • Page 94: Access

    RM-KB-LCD17KVMHD User Manual Access Administrators use the Access page to set user access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface...

  • Page 95: Port Level Browser Gui Interface

    Chapter 8. Remote Port Access The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so: 1. Select the port whose permissions you want the other port(s) to follow. 2.
  • Page 96 RM-KB-LCD17KVMHD User Manual The port access settings are explained in the following table: 1. Name Each port accessible to the user is listed under the Names column. 2.Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.

  • Page 97: Port Configuration

    Chapter 8. Remote Port Access Port Configuration Device Level When a device is selected in the Sidebar, the only item available under Port Configuration is the Port Properties page with one field to configure: the Occupy Timeout setting: The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy.

  • Page 98: Port Level

    RM-KB-LCD17KVMHD User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below: The Status panel provides information as to whether or not the port is online or offline.
  • Page 99 Chapter 8. Remote Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.

  • Page 100: Associated Links

    RM-KB-LCD17KVMHD User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports from a single server to the switch.

  • Page 101: Remote User Management

    Chapter 9 Remote User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI...
  • Page 102 RM-KB-LCD17KVMHD User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.

  • Page 103: Users

    Chapter 9. Remote User Management Users The RM-KB-LCD17KVMHD supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, . Configure the overall installation. Configure personal working environment.
  • Page 104 RM-KB-LCD17KVMHD User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings.
  • Page 105 Chapter 9. Remote User Management Field Description Permissions Enabling Device Management allows a user to configure and control the settings for overall RM-KB-LCD17KVMHD operations. Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports.
  • Page 106 RM-KB-LCD17KVMHD User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.

  • Page 107: Modifying User Accounts

    Chapter 9. Remote User Management 6. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...

  • Page 108: Device Assignment

    RM-KB-LCD17KVMHD User Manual Device Assignment When a user logs in to the RM-KB-LCD17KVMHD, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User list on the Sidebar of the User Management page.
  • Page 109 Chapter 9. Remote User Management 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
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  • Page 111: Chapter 10. Remote Device Management

    Chapter 10 Remote Device Management KVM Devices Device Information The Device Management page opens with the top level RM-KB- LCD17KVMHD selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI...

  • Page 112: General

    If Force all to grayscale is enabled, the remote displays of all devices connected to the RM-KB-LCD17KVMHD are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. If Enable Client AP Device List is enabled, the switch appears in the Server List when using the WinClient or Java Client AP.
  • Page 113 Chapter 10. Remote Device Management For the Keyboard/Mouse Broadcast setting, drop down the list to make your choice. If you enable Keyboard Broadcast, your keystrokes will be duplicated on all the attached servers that currently appear in the Sidebar. If you enable Mouse Broadcast, your mouse movements and clicks will be duplicated on all the attached servers that currently appear in the Sidebar.

  • Page 114: Network

    RM-KB-LCD17KVMHD User Manual Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.

  • Page 115: Ip Installer

    IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the RM-KB-LCD17KVMHD. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. Add IP installer KN P249~250.

  • Page 116: Service Ports

    Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The RM-KB-LCD17KVMHD MAC address is located on its bottom panel. 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address.
  • Page 117 Chapter 10. Remote Device Management IPv4 Settings IP Address: IPv4 is the traditional method of specifying IP addresses. The RM-KB- LCD17KVMHD can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button.

  • Page 118: Network Transfer Rate

    RM-KB-LCD17KVMHD User Manual IPv6 Settings IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. The RM- KB-LCD17KVMHD can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button.

  • Page 119: Anms

    Chapter 10. Remote Device Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources.Event Destination...

  • Page 120: Authentication

    4. In the Retries field, set the number of allowed RADIUS retries. 5. In the Shared Secret field, key in the character string that you want to use for authentication between the RM-KB-LCD17KVMHD and the RADIUS Server. A minimum of 6 characters is required.
  • Page 121 Use the same Username on both the RADIUS server and the RM- KB-LCD17KVMHD. In each case, the user’s access rights are the ones assigned that were assigned when the User was created on the RM-KB-LCD17KVMHD. LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the RM-KB-...
  • Page 122 RM-KB-LCD17KVMHD User Manual On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Without schema – Only the Usernames used on the RM-KB- LCD17KVMHD are matched to the names on the LDAP / LDAPS server.

  • Page 123: Security

    Chapter 10. Remote Device Management Security Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).

  • Page 124: Filter

    Filter IP and MAC Filtering IP and MAC Filters control access to the RM-KB-LCD17KVMHD based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
  • Page 125 Chapter 10. Remote Device Management Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. To filter a single IP address, click to put a check in the Single IP checkbox.
  • Page 126 RM-KB-LCD17KVMHD User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter.

  • Page 127: Login String

    Note: 1. Users must place a forward slash between the IP address and the string. 2. If no login string is specified here, anyone will be able to access the RM-KB-LCD17KVMHD login page using the IP address alone. This makes your installation less secure. The following characters are allowed in the string: 0–9 a–z A–Z ~ ! @ $ &...

  • Page 128: Account Policy

    RM-KB-LCD17KVMHD User Manual Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.

  • Page 129: Mode

    Chapter 10. Remote Device Management Mode An explanation of the Mode items is given in the table, below: Item Explanation RM-KB-LCD17KVMHD Enable ICMP If ICMP is enabled, the can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.

  • Page 130: Private Certificate

    RM-KB-LCD17KVMHD User Manual Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default certificate.

  • Page 131: Date/Time

    Set the parameters according to the information below. Time Zone To establish the time zone that the RM-KB-LCD17KVMHD is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.

  • Page 132: Date

    RM-KB-LCD17KVMHD User Manual Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format.

  • Page 133: Chapter 11 Remote Log

    Chapter 11 Remote Log Overview The RM-KB-LCD17KVMHD logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI...

  • Page 134: Log Information

    RM-KB-LCD17KVMHD User Manual Log Information The Log Information page displays events that take place on the RM-KB- LCD17KVMHD, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
  • Page 135 Chapter 11. Remote Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Start Date/Time: Filters for events from a specific date and time to the present.
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  • Page 137: Chapter 12. Remote Maintenance

    Chapter 12 Remote Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; ping network devices; and restore default values. Browser GUI...

  • Page 138: Main Firmware Upgrade

    To upgrade the main firmware, do the following: 1. Download the new firmware file, to your computer. 2. Log in to the RM-KB-LCD17KVMHD; and click the Maintenance tab. The Maintenance tab opens to the Upgrade Main Firmware page: 3. Click Browse; navigate to the directory that the new firmware file is in and select the file.

  • Page 139: Firmware Upgrade Recovery

    Chapter 12. Remote Maintenance Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in. 3.

  • Page 140: Display Information

    RM-KB-LCD17KVMHD User Manual Display Information The Display Information button will query and show the locally connected monitor’s EDID information, as shown here: Update Display Info The Update Display Info button will query the local monitor’s EDID information and update it. The EDID information tells the server's video card about the hardware of the display it is connected to;...

  • Page 141: Ping

    Chapter 12. Remote Maintenance Ping The Ping menu item lets you check the network status of devices on the RM- KB-LCD17KVMHD installation: To ping a device, do the following: 1. Key the device’s IP Address or Host Name into the text entry box. 2.

  • Page 142: System Operation

    Restore Default Values: Clicking this button undoes all Customization page changes that have been made to the RM-KB-LCD17KVMHD (except for the Port Names), as well as the Network Transfer Rate, and returns the parameters to the original factory default settings.

  • Page 143: Chapter 13 Download

    Chapter 13 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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  • Page 145: Chapter 14. Port Operation

    Chapter 14 Port Operation Overview After you have successfully logged in, the RM-KB-LCD17KVMHD opens to the Port Access tab’s Connections page: Note: The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of the screen that becomes visible when you mouse over it.

  • Page 146: Connecting To A Port

    RM-KB-LCD17KVMHD User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...

  • Page 147: The Port Toolbar

    Chapter 14. Port Operation The Port Toolbar The RM-KB-LCD17KVMHD interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Default), twice. The toolbar appears at the upper...

  • Page 148: The Toolbar Icons

    Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page. Click to begin Auto Scan Mode. The RM-KB-LCD17KVMHD automatically switches among the ports that were selected for Auto Scanning with the Filter function. This allows you to monitor their activity without having to switch among them manually.

  • Page 149: Skip Mode

    Chapter 14. Port Operation Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.

  • Page 150: Recalling The Port Access Page

    RM-KB-LCD17KVMHD User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the GUI Hotkey once. From the toolbar, click the icon that recalls the Port Access page.

  • Page 151: Panel Array Mode

    Chapter 14. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...

  • Page 152: Panel Array Toolbar

    RM-KB-LCD17KVMHD User Manual Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.

  • Page 153: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 154 RM-KB-LCD17KVMHD User Manual Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.

  • Page 155: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 156: Technical Support

    RM-KB-LCD17KVMHD User Manual Technical Support Technical support is available both by email and online (with a browser over the web). When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.

  • Page 157: Specifications

    Appendix Specifications Function RM-KB-LCD17KVMHD Computer Direct Connection Port Selection OSD, Hotkey, Pushbutton Connector Computer Keyboard/ 8 x USB Type B F(White) (KVM) Port Mouse Monitor 6x DVI-D F (White) 8x HDMI F (Black) Audio/ Speaker Keyboard 1 x USB Type A F (Black, rear panel)
  • Page 158 RM-KB-LCD17KVMHD User Manual Function RM-KB-LCD17KVMHD I/P Rating Power Consumption Environment Operating Temperature 0-40°C Storage Temperature -20-60°C Humidity Operating Temperature 0-80%, Storage Temperature 0-35% RH, Non-condensing Physical Housing Metal , Dual Rail Properties Weight Size (D×W×H) Max. 28.63 x 18.9 x 1.73 Inch...

  • Page 159: Clear Login Information

    Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it), you can clear the login information with the following procedure. 1. Power off the switch and remove the top cover from the unit chassis. 2.

  • Page 160: Osd Factory Default Settings

    RM-KB-LCD17KVMHD User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock][Scroll Lock] Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus the Port Name Scan Duration 5 Seconds...

  • Page 161: Dedicated Invocation Keys

    Appendix Dedicated Invocation Keys Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey mode and the OSD, as shown in the diagram, below: Note:These keys are toggles. Press them once to invoke the feature, press them again to exit.
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