Troubleshooting
User Error Codes (U Code)
The self-diagnostic functions detect troubles in the important components of the copier.
When any trouble occurs, the copier stops.
Code
U01
U07
U13
U14
U20
U21
If the measures outlined above do not solve the problem, call your Service provider.
Copier Care
Platen
Cover
Platen
(Glass)
54
Display Message
CLOSE FRONT/RT COVER
CLOSE FEED COVER
TONER IS RUNNING LOW
NO WASTE TONER BOX
WASTE TONER BOX IS FULL
CLOSE ADF COVER
CLOSE PLATEN COVER
As a rule, clean weekly.
Front Cover is open.
Feed Cover is open.
1. Toner Cartridge is incorrectly installed.
2. Low Toner or No Toner Waste Container.
1. Toner Waste Container is incorrectly
installed.
2. Toner Waste Container is full of toner.
ADF Cover is open.
While the copier is initializing, the ADF
Cover was opened. (Optional ADF installed)
Platen/Platen Cover
# Wipe marks off with a cloth and a neutral
detergent.
$ Wipe again with a dry cloth.
Check Points