Brother mfc-t800 Basic User's Manual
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Brother mfc-t800 Basic User's Manual

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Basic User's Guide
MFC-T800W
Version 0
MEX/LTN-ENG

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Summary of Contents for Brother mfc-t800

  • Page 1 Basic User’s Guide MFC-T800W Version 0 MEX/LTN-ENG...
  • Page 2 Register your product online at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3 HTML / CD-ROM User’s Guide Printing, PC-Fax and other operations that can be ® (Windows performed by connecting your Brother machine to a Brother Solutions computer. You can also find useful information Center about using the Brother ControlCenter utility, using...

  • Page 4: Table Of Contents

    Viewing User’s Guides ..................3 How to learn about for Advanced Features ............4 ® Accessing Brother Support (Windows ) ..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Basic Operations ....................8 Loading paper Loading paper and other print media..............9 Loading envelopes ..................12 Unprintable area ....................14...
  • Page 5 Multi-line connections (PBX) ................. 35 External and extension telephones..............35 Connecting an external telephone..............35 Using external and extension telephones............36 Using a non-Brother cordless external telephone ......... 36 Using remote codes..................36 Dialing and storing numbers How to dial ......................38 Manual dialing ....................38...
  • Page 6 How to scan to a computer Before scanning....................45 ® Scanning a document as a PDF file using ControlCenter4 (Windows ) .....45 How to change the machine’s SCAN mode settings for PDF scanning using ® ControlCenter4 (Windows ) ................49 How to scan a document as a PDF file using the control panel ®...
  • Page 7 Specifications General ......................112 Print media......................114 Fax........................115 Copy ........................116 Scanner ......................117 Printer ........................118 Interfaces ......................119 Network......................119 Computer requirements ..................120 Supply Specifications..................121 Index...
  • Page 8 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Routine maintenance Memory Storage Cleaning and checking the machine Volume Settings (MFC model only) Packing and shipping the machine Automatic Daylight Saving Time (MFC model only)

  • Page 9: General Information

    Using the CAUTION documentation CAUTION indicates a potentially hazardous situation which, if not avoided, may result in Thank you for buying a Brother machine! minor or moderate injuries. Reading the documentation will help you IMPORTANT make the most of your machine.

  • Page 10: About Brother Utilities (Windows ® )

    Chapter 1 About Brother Utilities Select your machine. ® (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® (Windows XP, Windows Vista ® ® Windows 7, Windows Server 2003 ®...

  • Page 11: Accessing The Advanced User's Guide And Software And Network User's Guide

    Turn on your PC. Insert the Brother follows: CD-ROM into your CD-ROM drive. Software and Network User’s Guide NOTE  Scan If the Brother screen does not appear, go to Computer (My Computer). (For  ControlCenter ® ® Windows 8 / Windows Server 2012 / Nuance™...

  • Page 12: How To Learn About For Advanced Features

    This Guide provides useful information about Your machine can be connected to a wireless printing from your mobile device and network. scanning from your Brother machine to your  Basic setup instructions ® mobile device when connected to a Wi-Fi (See Quick Setup Guide.)

  • Page 13: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as web support (Brother Solutions such as web support (Brother Solutions Center) on the CD-ROM. Center). Click Brother Support on the Top Menu. Double-click the Brother Support icon.   The following screen will appear: The following screen will appear: ...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 01/01 19:45 1 LCD (Liquid Crystal Display)  a or b The LCD displays messages to help you set up Press a or b to scroll through the menus and use your machine. and options. ...

  • Page 15: Making Copies

    General information 6 Start keys: If you turn off the machine using , it will still  Inicio Negro (Black Start) periodically clean the print head to maintain print quality. To prolong print head life, provide Lets you start sending faxes or making copies in black &...

  • Page 16: Basic Operations

    Chapter 1 Basic Operations The following steps show how to change a setting in the machine. In this example, the Receive Mode setting is changed from Fax Only to Fax/Tel. Press (FAX). Press Menú (Menu), 3, 1, 1. Fax Only Select ab &...

  • Page 17: Loading Paper

    Loading paper Loading paper and Lift the output paper tray cover (1). other print media Load only one size of paper and one type of paper in the paper tray at a time. (For more information about paper size, weight and thickness, see Choosing the right print media on page 17.) Pull the paper tray completely out of the machine.
  • Page 18 Chapter 2 Gently put the paper into the paper tray NOTE printing surface face down and top edge When you are using Legal size paper, in first. press and hold the universal guide release Check that the paper is flat in the tray. button (1) as you slide out the front of the paper tray.
  • Page 19 Loading paper Gently adjust the paper width guides (1) While holding the paper tray in place, to fit the paper. pull out the paper support (1) until it Make sure the paper width guides lightly locks into place, and then unfold the touch the sides of the paper.

  • Page 20: Loading Envelopes

    Chapter 2 Loading envelopes Loading envelopes Before loading, press the corners and sides of envelopes to make them as flat About envelopes as possible.  Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m Some envelopes require you to make ...
  • Page 21 Loading paper Put envelopes in the paper tray with the If you have problems printing on printing surface face down. If the envelopes with the flap on the short edge, envelope flaps are on the long edge, try the following: load the envelopes in the tray with the Open the envelope flap.

  • Page 22: Unprintable Area

    Chapter 2 Unprintable area The unprintable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. For more information, see Software and Network User’s Guide: Print without a Border ®...

  • Page 23: Paper Settings

    (See Paper Type on page 15.)  When you print on Brother Photo paper, load one extra sheet of the same photo Paper Size paper in the paper tray. An extra sheet has...

  • Page 24: Recommended Print Media

    Recommended print media IMPORTANT DO NOT use the following kinds of paper: To get the best print quality, we suggest using • Damaged, curled, wrinkled, or the Brother paper in the table. irregularly shaped Brother paper Paper Type Item Premium Plus Glossy Photo ...

  • Page 25: Choosing The Right Print Media

    Up to 20 mil (Up to 0.52 mm) 20 to 25 lb (80 to 95 g/m Up to 100 sheets of plain paper 20 lb (80 g/m BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 26: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1). documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually.

  • Page 27: Using The Scanner Glass

    Loading documents After using the ADF, close the ADF Using the document guidelines on the Document Support. Push down on the left and top, place the document upper-left portion of the ADF Document face down in the upper left corner of the Support to close it completely.

  • Page 28: Unscannable Area

    Chapter 3 Unscannable area The unscannable area depends on the settings in the application you are using. This figure shows the unscannable areas. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) Letter 0.12 in. 0.16 in. (3 mm) (4 mm) Legal 0.12 in.

  • Page 29: Sending A Fax

    Sending a fax How to send a fax You can change the following fax-sending settings. (Basic User’s Guide) Do one of the following to load your document: For information about changing the following fax-sending settings, see  Place the document face down in the pages 22 to 23.

  • Page 30: Stop Faxing

    Chapter 4 Setting scanner glass size for When the LCD asks you Next Page?, do one of the following: faxing  To send a single page, press 2 to choose No(Dial) (or press When documents are A4 size, you need to Inicio Negro (Black Start) again).

  • Page 31: Transmission Verification Report

    Sending a fax Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, the number of pages sent, and whether or not the transmission was successful.

  • Page 32: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 33 Receiving a fax To set the Receive Mode, follow the instructions: Press (FAX). Press Menú (Menu), 3, 1, 1. NOTE If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 31.) Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.

  • Page 34: Using Receive Modes

    Chapter 5 Using Receive Modes Manual Manual mode turns off all automatic Some Receive Modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring feature. change the Ring Delay before using these modes.

  • Page 35: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 36: Easy Receive

    Chapter 5 Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 37: Telephone Services And External Devices

    Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a Your machine supports the Caller ID and person with one line to receive fax and voice Distinctive Ring subscriber telephone...

  • Page 38: Distinctive Ring

    Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to...
  • Page 39 Receive Mode while Distinctive Ring  The first two rings are silent on the is set to On. This ensures the Brother machine. This is because the machine machine will only answer the Distinctive Ring must “listen” to the ring pattern to compare number and will not interfere when your main it to the pattern that was registered.

  • Page 40: Voice Over Internet Protocol (Voip)

    Chapter 6 Voice over Internet Protocol  If you have questions about how to connect your machine to the VoIP (VoIP) system, call your VoIP provider. After you have connected your machine to VoIP is a type of phone system that uses an the VoIP system, press Teléfono (Hook) to Internet connection instead of a traditional verify that the machine has a dial tone.

  • Page 41: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external • If You do not subscribe to the Distinctive Ring service: TAD (telephone You must plug your TAD into the EXT. answering device) jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the You may choose to connect an external telephone line.

  • Page 42: Connections

    Chapter 6 Connections Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner The external TAD must be plugged into the cover using both hands. jack labeled EXT on the machine. Your machine cannot work correctly if you plug the Set your external TAD to answer within TAD into a wall jack (unless you are using...

  • Page 43: Multi-Line Connections (Pbx)

    Telephone services and external devices External and extension NOTE telephones We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a Connecting an external resonant or loud voice. You may try omitting this pause, but if your machine telephone has trouble receiving, then you must re-record the OGM to include it.

  • Page 44: Using External And Extension Telephones

    Using a non-Brother cordless telephones external telephone Using extension telephones If your non-Brother cordless telephone is connected to the EXT. jack of the machine If you answer a fax call at an extension and you typically carry the cordless handset...
  • Page 45 Telephone services and external devices Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. Press (FAX).

  • Page 46: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Fax Redial If you are sending a fax manually and the line Manual dialing is busy, press Remarcar/Pausa (Redial/Pause), and then press Inicio Negro (Black Start) to try again. If you want to make Load your document.

  • Page 47: Storing Numbers

    Dialing and storing numbers Storing numbers Storing Speed Dial numbers You can store up to 40 two-digit Speed Dial You can set up your machine to do the numbers, each with its own name. When you following types of easy dialing: Speed Dial dial, you will only have to press a few keys and Groups for broadcasting faxes.

  • Page 48: Changing And Deleting Speed Dial Numbers

    Chapter 7 Changing and deleting Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored, the LCD displays the name or number that has been stored there, and will ask you to do one of the following: #05:MIKE 1.Change...

  • Page 49: Making Copies

    Making copies How to copy Stop copying To stop copying, press Do one of the following to load your Detener/Salir (Stop/Exit). document:  Place the document face down in the ADF. (See Using the ADF on page 18.)  Place the document face down on the scanner glass.

  • Page 50: Copy Options

    (See Advanced User’s Guide: Mode Timer Press OK. (MFC model only).) Press a or b to choose Plain Paper, (Basic User’s Guide) Inkjet Paper, Brother BP71 or For information about changing the following Other Glossy. copy settings, see page 42. Press OK.

  • Page 51: Paper Size

    Making copies Paper Size If you are copying on paper other than Letter size, you must change the Paper Size setting. You can copy only on Letter, Legal, A4, A5, Executive or Photo (4"  6")/(10  15 cm) paper. Load your document.

  • Page 52: How To Print From A Computer

    To print from a computer, you must install the printer driver. For more information, see Software and Network User’s Guide: Print. Install the Brother printer driver. (See Quick Setup Guide.) From your application, choose the Print command in the application you are using.

  • Page 53: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work.
  • Page 54 Chapter 10 If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 55 How to scan to a computer Set the scanning configuration. Click Configuration, and then select Button settings > Scan > File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document.
  • Page 56 Chapter 10 Click the Scan tab. Click File. Click Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 57: How To Change The Machine's Scan Mode Settings For Pdf Scanning Using Controlcenter4 (Windows ® )

    How to scan to a computer How to change the machine’s SCAN mode settings for PDF scanning using ControlCenter4 ® (Windows Use ControlCenter4 to change your machine’s SCAN mode settings. Click the (ControlCenter4) icon in the task tray, and then click Open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 58 Chapter 10 Click the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 59: How To Scan A Document As A Pdf File Using The Control Panel (Windows ® And Macintosh)

    ® ® Windows users only. (Windows Vista SP2 or later, Windows 7 and Windows For more information, see Software and Network User’s Guide: Scan Using Web Services from the Brother Machine ® ® ® (Windows Vista SP2 or greater, Windows...

  • Page 60: A Routine Maintenance

    IMPORTANT Brother strongly recommends that you When the machine detects that it is running continue to use only Genuine Brother out of ink, the machine displays a message. Brand replacement ink. Use or attempted use of potentially incompatible ink in the...
  • Page 61 Routine maintenance Remove the cap of the ink tank for the Remove the tip of the ink bottle. color you want to refill. Make sure that the color of the ink tank cap matches the ink color you want to refill.
  • Page 62 • If you accidentally mix the colors by filling dark place. the wrong ink tank, call Brother Customer Service. Push down to close the cap of the ink • Once you open an ink bottle, use it up tank tightly.

  • Page 63: Cleaning And Checking The Machine

    Routine maintenance Cleaning and checking In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free the machine cloth moistened with a non-flammable glass cleaner. Cleaning the scanner Unplug the machine from the AC power outlet.

  • Page 64: Cleaning The Print Head

    If the print has not improved, call Brother Customer Service. The LCD asks you if the print quality is • You can also clean the print head from OK for black and for the three colors.

  • Page 65: Checking The Print Alignment

    Press a or b to choose Alignment. the print head again up to three more times. Press OK. If the print has not improved, call Brother Customer Service. Press Inicio Negro (Black Start) or Inicio Color (Color Start).

  • Page 66: Setting The Date And Time

    Setting the date and NOTE time The LCD displays the date and time. If it is not current, follow these instructions to re-enter it. You can add the date and time to each fax you send by setting your Station ID. When the print After the print Press Menú...

  • Page 67: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 68 Scanning problems:  Scanning Difficulties on page 89 Software and Network problems:  Software Difficulties on page 89  Network Difficulties on page 90...

  • Page 69: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://support.brother.com. Error Message...
  • Page 70 Error Message Cause Action The amount of remaining ink in one or Refill the ink tank. Cannot Print more of the ink tanks is low. The When you refill the ink tank, fill the ink Refill [XX] Ink machine will stop all print operations. up to the upper line, or fill with all of This error message may appear if the the ink in the bottle if it does not...
  • Page 71 Troubleshooting Error Message Cause Action The other person or other person's Try to send or receive again. Disconnected fax machine stopped the call. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP).
  • Page 72 The ink absorber box or flushing box The ink absorber box or flushing box Ink Box Full is full. These components are will need to be replaced. Call Brother periodic maintenance items that may Customer Service or a Brother require replacement after a period of...
  • Page 73 Troubleshooting Error Message Cause Action The amount of remaining ink in one or Look through the window of the ink Ink Low XXXXXXX more of the ink tanks is low. tank to confirm the actual amount of remaining ink. This error message may appear if the ink dot counter is incorrect even if a If the remaining ink level is at or below lot of ink remains.
  • Page 74 Error Message Cause Action The machine is out of paper or paper Do one of the following: No Paper Fed is not correctly loaded in the paper  Refill the paper tray, and then tray. press Inicio Negro (Black Start) or Inicio Color (Color Start).
  • Page 75 Troubleshooting Error Message Cause Action The machine's memory is full. If a fax-sending or copy operation Out of Memory is in process:  Press Detener/Salir (Stop/Exit) and wait until the other operations in process finish, and then try again.  Press Inicio Negro (Black Start) to send the pages scanned so far.
  • Page 76 Error Message Cause Action The Paper Size setting does not 1 Check that the Paper Size you Wrong Paper Size match the size of paper in the tray. choose on the LCD matches the size of the paper in the tray. (See Paper Size on page 15.) 2 Make sure you loaded the paper in a Portrait position and set the...

  • Page 77: Transferring Your Faxes Or Fax Journal Report

    We recommend transferring your faxes to From (Start), select All Programs, another fax machine or to your PC. (See Brother, and Brother Utilities. Transferring faxes to another fax machine Click the drop-down list and select your on page 69 or Transferring faxes to your PC model name (if not already selected).

  • Page 78: Document Jam

    Transferring the Fax Journal report to Press Detener/Salir (Stop/Exit). another fax machine IMPORTANT If you have not set up your Station ID, you To avoid future document jams, close the cannot enter fax transfer mode. (See Quick ADF cover correctly by pressing it down in Setup Guide: Set your Station ID.) the center.

  • Page 79: Printer Jam Or Paper Jam

    Troubleshooting Removing small scraps of paper Pull the paper tray (1) completely out of the machine. jammed in the ADF Lift the Document Cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Pull the two green levers inside the machine towards you to remove the jammed paper.
  • Page 80 Pull the jammed paper (1) out of the • If the print head is in the right corner as machine. shown in the illustration (2), you cannot move it. Re-connect the power cord. Hold down Detener/Salir (Stop/Exit) until the print head moves to the center. Then unplug the machine from the power source and take out the paper.
  • Page 81 Troubleshooting Make sure you look carefully inside the Open the Jam Clear Cover (1) at the machine (1) for any pieces of paper. back of the machine. Remove the jammed paper. Look inside the machine from a lower angle and make sure there are no pieces of paper remaining.
  • Page 82 Put the paper tray firmly back in the While holding the paper tray in place, machine. pull out the paper support until it locks in the open position, and then unfold the paper support flap. Make sure you pull out the paper support until it locks into place.
  • Page 83 Troubleshooting Pull the two green levers inside the Load one sheet of thick Letter or A4 machine towards you to remove the sized paper, such as glossy paper, deep jammed paper. into the machine as shown in the illustration. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position.
  • Page 84 If the thick paper is pushing any jammed Open the Jam Clear Cover (1) at the paper out, remove the jammed paper. back of the machine. Load one sheet of thick Letter or A4 sized paper, such as glossy paper, deep into the machine as shown in the IMPORTANT illustration.
  • Page 85 Troubleshooting If the thick paper is pushing any jammed Close the Jam Clear Cover. paper out, remove the jammed paper. Make sure the cover is closed correctly. Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
  • Page 86 Put the paper tray firmly back in the machine. Plug the machine back into the AC power outlet.

  • Page 87: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 88 (Windows Vista and Windows Server 2008) Click /Control Panel/Hardware and Sound/Printers. Right-click Brother MFC-XXXX Printer (where XXXX is your model name). If the printer is offline, it displays Use Printer Online. Select this option to enable the printer. ® ® (Windows...
  • Page 89 Troubleshooting Printing Difficulties (continued) Difficulty Suggestions No printout. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: (continued) ® ® (Windows XP and Windows Server 2003) Click Start/Printers and Faxes.
  • Page 90 The ink bottle may not have been stored correctly before use. Store the ink bottle on a level surface in a cool, dark place. Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
  • Page 91 The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 56.) Make sure you are using Genuine Brother Ink. To prolong print head life, provide the best ink economy and maintain print quality, we do not recommend unplugging the machine frequently and/or leaving the machine unplugged for extended periods of time.
  • Page 92 (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 93: Printing Received Faxes

    Troubleshooting Printing Received Faxes Difficulty Suggestions  Condensed print This is usually caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the Horizontal streaks ...

  • Page 94: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, see Distinctive Ring on page 30. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.

  • Page 95: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD (telephone answering device) on page 33.)

  • Page 96: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 97 Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click ® starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.
  • Page 98 (Windows installed. If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it, and then install the Brother software.

  • Page 99: Dial Tone

    ECM. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP). Normal sets the modem speed at ...

  • Page 100: Reset Functions

    (Name and Number)  Report settings (Transmission Verification Report, Speed Dial and Fax Journal) 4 All Settings You can restore all settings to the factory setting. Brother strongly recommends performing this procedure before handing over or disposing of the machine.

  • Page 101: C Menu And Features Tables

    Menu and features tables Using the Menu tables Memory Storage Press the Menu keys to choose the settings Even if there is a power failure, you will not and options you want to set as they are lose your menu settings, because they are displayed on the LCD.

  • Page 102: Menu Keys

    Menu keys To access the menu options: Press Menú (Menu). Choose an option. You can scroll more quickly through each menu level by pressing a or b for the direction you want. 1.Ink 2.General Setup 3.Fax 4.Copy Access the menu. 5.Network Go to the next menu level.

  • Page 103: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy — Sets the size of the paper 3.Paper Size Letter* in the paper tray. Legal Executive 4"x6"...
  • Page 104 Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. 2.General Setup 4.Volume 1.Ring (Continued) Med* High Adjusts the volume level 2.Beeper of the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High 5.LCD Contrast — Adjusts the contrast of the Light LCD.
  • Page 105 Menu and features tables Level1 Level2 Level3 Options Descriptions Page Choose the Receive 3.Fax 1.Setup Receive 1.Receive Mode Fax Only* Mode that best suits your Fax/Tel needs. External TAD Manual Sets the number of rings 2.Ring Delay before the machine answers in Fax Only or Fax/Tel mode.
  • Page 106 Level1 Level2 Level3 Options Descriptions Page Sets the default resolution 3.Fax 2.Setup Send 1.Fax Resolution Standard* for outgoing faxes. (Continued) Fine S.Fine Photo Changes the lightness or 2.Contrast Auto* darkness of faxes you Light send. Dark Sends a fax without using 3.Real Time TX Next Fax Only the memory.
  • Page 107 Menu and features tables Level1 Level2 Level3 Options Descriptions Page — Stops unauthorized users 3.Fax 0.Miscellaneous 1.TX Lock from changing the (Continued) machine’s current settings. Uses the Telephone 2.Distinctive Off* Company’s Distinctive (Only available Set (On) Ring subscriber service to for some register the ring pattern countries)

  • Page 108: Network Menu

    Automatically allocates 9.APIPA the IP address from the link-local address range. 2.WLAN Assistant — — You can configure your wireless network settings using the Brother CD-ROM. 3.Setup Wizard — — You can manually configure your print server for a wireless network.
  • Page 109 Menu and features tables Level1 Level2 Level3 Options Descriptions Page — — You can easily configure 5.Network 4.WPS/AOSS your wireless network (Continued) settings using the one- button push method. 5.WPS w/PIN Code — — You can easily configure your wireless network settings using WPS with a PIN code.
  • Page 110 Level1 Level2 Level3 Options Descriptions Page — Adds the date and time to 0.Initial Setup 1.Date&Time 1.Date&Time the LCD and in the headings of the faxes you send. Change this setting to On 2.Auto Daylight if you want the machine to Off* change automatically for Daylight Saving Time.

  • Page 111: Features Tables

    Menu and features tables Features tables Resolución fax (Fax Resolution) ( Level1 Level2 Level3 Options Descriptions Page — — — Sets the resolution for Standard* outgoing faxes. Fine S.Fine Photo See Advanced User’s Guide. The factory settings are shown in Bold with an asterisk. Opciones de Copia (Copy Options) ( Level1 Level2...
  • Page 112 Page — — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy — — Choose the paper size Paper Size Letter* that matches the paper in Legal the tray.
  • Page 113 Menu and features tables ESCÁNER (SCAN) ( Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to E-mail Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 114 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to Image Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 115 Macintosh users. — You can choose the scan Scan Type Color See Accessing type for your document. Black and White* Brother Support (Macintosh) — You can choose the scan Resolution 100dpi on page 5.) resolution for your 200dpi* document.
  • Page 116 Level1 Level2 Level3 Options Descriptions Page — If you want to use the Scan to File Set Options Off* control panel to change the machine’s settings, choose On. The settings below will appear when On is selected in Set Options. —...
  • Page 117 Menu and features tables Level1 Level2 Level3 Options Descriptions Page — — You can scan data by Web Service Scan using the Web Services Scan for E-mail — — (Appears when protocol. you install a Web — — Scan for Fax Services —...

  • Page 118: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on the keys. The keys for 0, # and l are used for special characters. Press the dial pad key the number of times shown in the table to access the character you want.

  • Page 119: Special Characters And Symbols

    Menu and features tables Special characters and symbols Press l, # or 0 repeatedly until you see the special character or symbol you want. Press l (space) ! " # $ % & ' ( ) + , - . / m Press # : ;...

  • Page 120: D Specifications

    Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications that are not included here, visit http://www.brother.com. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Black: Piezo with 70 nozzles  3...
  • Page 121 Specifications Dimension 7.1 in (180 mm) 17.1 in (435 mm) 14.7 in (374 mm) 18.5 in (471 mm) Weight 18.3 lb (8.3 kg) Noise Level (Sound Pressure) Operating: 50 dB(A) (Maximum) 50 to 95 F (10 to 35 C) Temperature Operating: 68 to 91 F (20 to 33 C) Best Print Quality:...

  • Page 122: Print Media

    Print media Paper Tray Paper Input  Paper Type: Plain Paper, Inkjet Paper (coated paper) and Glossy Paper  Paper Size Letter, Legal, Executive, A4, A5, A6, Envelopes (Com-10, DL, C5, Monarch), Photo (4"  6")/(10  15 cm), Photo 2L (5"...

  • Page 123: Fax

    Specifications NOTE You can receive and send only black & white faxes. Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width 8.19 in. (208 mm) (Letter) Printing Width 8.26 in. (210 mm) (Letter) Gray Scale 8 bit (256 levels) Resolution Standard 203 ...

  • Page 124: Copy

    Copy Color/Black Yes/Yes Copy Width 8.26 in. (210 mm) Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  2400 dpi Resolution When copying on Letter size paper.

  • Page 125: Scanner

    ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista , Windows 7 and ® 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility). Windows...

  • Page 126: Printer

    (5"  8")/(127  203 mm), Photo 2L (5"  7")/(13  18 cm) Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 17. When printing on Letter size paper. For detailed specifications visit http://www.brother.com.

  • Page 127: Interfaces

    ® (Windows ) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://support.brother.com. (Macintosh) The latest Brother BRAdmin Light utility version is available as a download from...

  • Page 128: Computer Requirements

    System OS X v10.9.x Scanning Conditions: For the latest driver updates, visit For WIA, 1200  1200 resolution. Brother Scanner http://support.brother.com. Utility enables you to enhance up to 19200  19200 dpi. All trademarks, brand and product names are the Third party USB ports are not supported.

  • Page 129: Supply Specifications

    <Cyan Ink Bottle> BT5001C <Magenta Ink Bottle> BT5001M Black - Approximately 6,000 pages Yellow, Cyan and Magenta - Approximately 5,000 pages Quoted yields are extrapolated based on Brother original methodology using Test Patterns ISO/IEC 24712. Quoted yields are not based on ISO/IEC 24711.

  • Page 130: Index

    Wrong Paper Size ........ 68 using ADF ..........18 Extension telephone, using ..... 36 using scanner glass ......19 External telephone Cordless telephone (non-Brother) ....36 connecting ..........35 Custom Ringing ........30 using ............. 36 Custom telephone features on a single line ............88...
  • Page 131 Fax codes Ident-A-Call ..........29 changing ..........37 Ident-A-Ring ..........29 Fax Receive Code ......28 Ink bottles ink dot counter ........52 Telephone Answer Code ......36 using .............36 refilling ..........52 Fax, from PC See Software and Network User’s Guide. Fax, stand-alone Jams receiving ..........24...
  • Page 132 SimpleBiz Fax & Alternative Number Ringing ............ 29 Smart Ring ..........30 Paper ..........15 Speed Dial capacity ..........17 changing ..........40 loading ..........9 deleting ..........40 loading envelopes .........12 setting up ..........39 printable area ........14 using ............. 38 size ............15 Step-by-step Menu Tables ......
  • Page 133 Unscannable area ........20 Voice Mail ..........29 ® Windows See Software and Network User’s Guide. Wireless Network See Quick Setup Guide and Software and Network User’s Guide. World Wide Web ........5...
  • Page 134 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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